Technician Maintenance

Ozair M. Azim Cellular: 510-***-****

**** ******* **** ****: 510-***-****

Union City, CA 94587 Email: ******@*****.***

OBJECTIVE

To secure an entry-level position with a company that affords me the

opportunity for advancement.

TECHNICAL SKILLS

Windows NT Server 4.0 Microsoft Office Suite

Windows Workstation WORD

Windows NT Enterprise EXCEL

Windows Networking Essentials POWERPOINT

Windows 95/98/ME/2000 ACCESS

Internet Explorer

EDUCATION A ND CERTIFICATIONS

Operation of Wastewater Treatment Plants I, May 2008

Cal State University, Sacramento, California

Business Web Developer - Fast Track Course, February 2002

Bellevue Community College, Bellevue, Washington

Microsoft Certification Program (MCSE), March 1998.

Southern Methodist University, Houston, Texas

Bachelor of Science in Interdisciplinary Studies, August 1996

University of Houston, Houston, Texas

PROFESSIONAL EXPERIENCE

Sierra Wireless, Newark, California 2010-

current

RMA Technician

. Perform various tasks involved in refurbishing telecommunications

equipment for Client. Some of the tasks include inspecting for

physical damage, testing for functionality, and reconfiguring per

client requirements.

. Maintain precise log of all units received, damaged, configured, and

replacement units needed from stock to complete shipment to client.

. Packaging involves; labeling retail boxes and placing in cartons,

which are palletized for shipment.

Ritz Camera, Aliso Viejo, California

2006-2008

Laboratory Technician /Sales

. Administration and oversight of film and digital lab equipment

including performing maintenance to ensure proper operation.

. Provide customer support related to products and services.

. Train new employees on store policies and procedures, including

mentoring junior staff members, as needed.

. Streamlined existing protocol to ensure appropriate staff coverage

during the performance of weekly lab equipment maintenance.

Convergys (formerly Keane Inc), Kirkland, Washington 1999

-2001

Technical Support Analyst - Microsoft Certified Professional Certification

. Provide technical support to end users related operating issues.

. Maintenance of case notes related to customer issues to evidence

successful identification and resolution of client issues in a

timely manner.

. Knowledge of system development life cycle and project management

methodology.

. Development of end-user documentation.

. Lead technical consultant for setup, testing and evaluation of

networks/systems technologies.

Intellimark, Houston, Texas

1999

Network Technician - Y2K Compliance Project/Systems Transition

. Assist in the management, maintenance, development and upgrading of

existing systems to ensure Y2K compliance.

. Ensure timely relocation and deployment of systems resulting in

successful meeting of all critical and stringent deadlines.

Mellon Mortgage (Mellon Bank Subsidiary), Houston, Texas 1998-1999

Computer Analyst - National Post Closing Center

. Evaluation and review of Closing Documentation to ensure compliance

with Corporate Policy guidelines.

. Analyze Post Closing Documents for compliance with regulatory

guidelines.

. Perform analysis of data received from Mortgage Division related to

HMDA and Fair Lending Reporting guidelines.

. Preparation of various management reports related to government

monitoring information to ensure compliance with HMDA/Fair Lending.

Professional References Upon Request

Contact this candidate