Project Manager Management

Terri E. Houston

Phone: 770-***-**** ? e-mail: ************@***.**********.***

Seeking position as...

Project Manager

"Strong Organizational and Time Management Skills"

Over five years experience in project management positions. Extremely

detail oriented with a demonstrated ability to acquire and apply knowledge

rapidly. Results oriented with aptitude for technical concepts and skills.

Solid project and issue management experience. Experience working/managing

a web based production and system development environment.

AREAS OF EXPERTISE

. Project and Product Management

. Agile Software Development Techniques

. E-commerce, Point-of-Sale Solutions

. SDLC, Large scale projects

. Relationship Building and Management

. Requirements Analysis and Documentation

. Risk and Issue Management

. Client Communication

KEY CAREER ACCOMPLISHMENTS

. Integral part of a cross-functional team that enabled Cingular to be

the leader in launching a customer facing point-of-sale kiosk within

Wal-Mart.

. Developed the requirements for an automated global catalog that

reduced creation time by 50% and reduced activation errors by 25%.

. Managed the successful re-launch of the Quickparts.com website,

including updating the e-commerce section of the site.

. Successfully lead project team that launched web-based tool used by

over 200 Engineers to determine capital spending.

. Successfully implemented new Oracle tool within the Network Finance

organization of AT&T Mobility.

PROFESSIONAL EXPERIENCE

Project Coordinator Research in Motion

Limited (Atlanta, GA) 2009-Present

. Works closely with a number of project managers, providing project

support on multiple projects, assisting on, but not limited to,

project planning, documentation, budgets & reports.

. Works as part of a virtual team promoting and maintaining project

standards within the global project management office for Blackberry

Operations.

. Assists in the planning and organizing of multiple projects that

include hardware and software initiatives (upgrades, new technology

deployments), new or changing operations facilities, and process

related initiatives.

. Tracks actions & captures progress within projects, for inclusion

within project documentation.

. Generates project documentation and templates.

. Manages smaller projects / complex tasks.

. Assists in achieving overall department and business goals.

Project Manager AT&T Mobility/Contractor

(Atlanta, GA) 2007-2009

. Worked with internal and external functional areas to organize the

various components needed to initiate, run and conclude major

projects.

. Managed project activities across all participating functional areas.

. Created and maintained project schedule for various projects by

identifying and monitoring overall project timeline, project

milestones, tasks, resources, estimated dates, task dependencies and

critical path.

. Developed reports for project status on a weekly basis to management

and the project team including scorecards and pivot table reports.

. Coordinated with other project managers and organizational entities to

identify and monitor issues, impacts and dependencies.

. Coordinated meetings, as needed, to initiate working sessions and

resolve project issues.

. Lead all Oracle end user training activities.

. Prepared informal and formal presentations.

. Created and maintain SharePoint websites.

Product Manager Quickparts.com

(Atlanta, GA) 2007-2007

. Documented and analyzed business requirements to determine feasibility

and recommend business process improvements.

. Facilitated analysis meetings with customers to determine and

prioritize their business and system requirements.

. Worked with .net Software Developers to create functional design and

document technical specifications.

. Ensured projects and enhancements were delivered on time, within

budget and met all requirements.

. Provided weekly status reports on projects timelines and deliverables.

. Performed walkthroughs and prototype demonstrations.

. Coordinated and participated in User Acceptance Testing.

Project Coordinator Hansgrohe (Atlanta, GA)

2006-2007

. Created and implemented processes for launching new packaging

projects.

. Developed functional specifications for new packaging and

modifications to existing packaging.

. Met with internal staff to discuss new packaging or packaging

modifications, and developed an understanding of the requirements.

. Managed the budget for packaging projects and identified cost savings

solutions therefore saving the company money.

. Established and managed suppliers/vendors and successful in

negotiating contracts.

. Member of Project Steering Committee for new product launches.

. Lead all packaging projects from initiating to closing.

Project Manager Cingular Wireless (Atlanta, GA)

2000-2005

. Determined and accurately documented requirements as defined by the

customer for retail POS system.

. Implemented and managed customer requested application changes for

assigned customer base.

. Performed research and analysis as requested by customers and sales-

requests typically included troubleshooting production errors,

transaction behavior, trend analysis of historical transaction data,

what-if analysis to determine process improvements.

. Worked closely with Project Management, Product Marketing, Sales, and

customer representatives to achieve a full understanding of the

customer's objectives.

. Followed a project schedule assigned by the responsible project

manager for large-scale projects. Reported status to the responsible

project manager, management, or lead consultant.

. Provided assistance to team members, management, external vendors, and

customers related to system selection criteria, customization, and

deployment planning.

. Frequently worked within tight timeframes and with reduced staffing to

complete tasks and projects on schedule.

EDUCATION

James Madison University B.S. Communications and Public Relations

May 1994

Georgia Perimeter College Project Management Curriculum

October 2006

Continuing Education Courses Business Analysts Curriculum

January 2009

Continuing Education Courses PMI Certification Curriculum

February 2009

COMPUTER SKILLS

Microsoft Office (Outlook, Excel, Word, PowerPoint, Access, Project),

Rally, Axure RP Pro, Visio, SAP, Oracle, SharePoint,

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