Customer Service Real Estate
Resume:
Bryan M. Glas
Canton. GA 30114
*******@*****.***
QUALIFICATIONS:
. I come to the financial industry with an educational background in
finance with an additional emphasis on real estate.
. Along with my educational background, I also possess experience in
sales, customer service and management.
. I perform well under pressure and within defined time restraints.
. I also possess the ability to handle multiple tasks at one time and
quickly apply what I am taught to complete assignments on time and
correctly with minimal supervision.
EDUCATION:
BBA- Finance: Kennesaw State University- July 2008
. Maintained HOPE Scholarship throughout college career
EMPLOYMENT
Oct 2008- Present: Customer Account Representative- Paramount
Staffing (Honda Finance)
. Assist customers in resolving delinquency between 30 and 120
days past due
. Analyzing the risk of accounts and determining strategy of
resolution by repossession or making arrangements with the
customer
. Identify solutions for customers to not only get out of
delinquency but to remain current through out life of loan
. Consistently perform at high efficiency and exceed requirements
of the department
. Assist in the training of new employees to the company as well
as to the mid/late department.
ACCOMPLISHMENTS
. Received recognition from collection department for resolving the
highest number of accounts.
. I have been entrusted by the company to train new collection
associates whether they are new to the company or transferring
departments.
. After excelling in the early delinquency department, I was transferred
to the more challenging and demanding Mid/ Late Collection department.
(30-120 days past due)
. Perform above department expectations and consistently meet or stay
below monthly budget for department.
Contact this candidate