Amy J. Mulkey
*** ******* . ****** ****** ******, MI . 248-***-**** .
********@*********.***
Objective
To use my administrative, virtual assistant and organizational skills in a
virtual setting
Summary of Qualifications
Excellent communication skills, extremely organized, acute attention to
detail
Highly dependable, committed to producing accurate results
Positive attitude, ability to work well with many personalities and in
various environments
Professional Experience
Administrative
. Provide virtual administrative support to owner of website development
company which includes project management in his absence, account
management, setting appointments, maintaining files, coordinating
travel and developing correspondence.
. Responsible for all invoicing, follow up and collections.
. Implement procedures and forms to establish consistency, increase
efficiency and streamline the work process.
. Place employment ads, screen candidates and conduct initial
interviews.
Client Services.
. Build solid relationships with clients and colleagues gaining trust
and confidence through effective communication and producing positive
results.
. Effective at balancing several different projects concurrently while
maintaining high client satisfaction.
. Able to gain trust and confidence of clients through communication and
producing positive results.
. Used resourcefulness to resolve issues in a timely manner, satisfying
all parties involved.
. Sales lead generation
Related Skills
. Proficient in web research
. Excellent proofreading skills
. Ability to work independently while keeping all parties informed and
on deadline
. Experienced with Microsoft Word, Excel, QuickBooks, Internet and E-
Employment History
2007 - Present Independent Virtual Assistant
2000 - 2001 Director of Marketing Trott & Trott, Bingham
Farms, MI
1996 - 2000 Recruiter/Internet Recruiter Contemporary
Services, Schaumburg, IL
Education
1991-1995 Michigan State University, Bachelor of Arts