Professional Experience:
JP Morgan Chase - Chicago, IL
2006-
Present
Business Systems Analyst/ Business Analyst
Joined JP Morgan Chase's treasury and securities unit in the Central
Technology Operations group to assist in the management of a B2B desktop
and web based check distributed application for middle market customers.
. As a BSA, managed multiple key projects through full project life
cycle, from original concept through final implementation.
. Defined project scope and objectives; developed project and test
plans, schedules, resource plans and status reports.
. Acted as a lead in gathering and documenting system requirements
directly from end-users.
. Communicated project direction, approach, priorities, events and
status to all project resources and business sponsors.
. Liaised between JPMC product group and the third party application
vendor to insure organizational objectives and client expectations
were continually met.
. Collaborated with end-users and project teams to ensure business
process requirements are converted into system requirements.
Hewitt Associates - Lincolnshire, IL
2002-2006
Business Analyst
Joined the leading global human resources outsourcing, consulting, and
benefits administration firm to implement, test and maintain client
systems. Analyzed and isolated system requirements issues reported by
clients, end-users. Managed various projects, created test plans, test
cases, and developed business requirements.
. Responsible for managing implementation and ongoing enhancement
projects through all stages of the development life cycle .
. Liaised between project stakeholders and application development in a
cross functional team environment to ensure projects expectations were
clear and driven to completion.
. Analyzed client business needs, then translating to functional system
requirements.
. Participated in internal business process improvement efforts,
analyzing and document business process and translating process
requirements into system requirements.
. Lead client end-user acceptance testing efforts.
Medichem Research, INC. (DeCode)- Woodridge, IL
1998-2001
Research Scientist
Joined this start up Biochem firm, responsible for conducting multi-step
organic synthesis. Managed a laboratory of 10 chemists to ensure that
safety procedures were followed, and the laboratory was stock and up to
code.
Education:
Keller Graduate School of Management - Chicago, Illinois
Anticipated 2010
Masters Certificate in Project Management
Keller Graduate School of Management - Chicago, Illinois 2008
Master of Business Administration Degree
Illinois State University - Normal, Illinois
1997
Bachelor of Science, Chemistry
Technical Skills:
Hardware: PC configuration including hardware and software installation.
Software: MS Office Solution Series (97/2000/XP/Vista), Norton and McAfee
Anti-Virus, MS Internet Explorer, Netscape Communicator, Lotus Notes, Great
Plains Dynamics, People Soft, MS Project, MS Visio, SharePoint
Operating Systems: Windows 9x/NT/2000/XP/Vista, UNIX (Sun SPARCstation),
Novell.
Web Graphics and Design: Adobe Photoshop, Illustrator and Acrobat; MS
FrontPage; HTML; XML, CGI.
Database: ADB2, SQL, Relational Databases.
Other: UML, RUP, SDLC, Test Planning, UAT (Unit Acceptance Testing) and
Network maintenance; "Time Management", "Project Management" and "Workplace
Diversity", NACHA X9 files.