Sales Marketing

Desmond Florence

*** ***** *** (***) ***-

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Webster, TX 77598

********@*******.*** Career Focus: Business Administration

Marketing/Management

SUMMARY OF QUALIFICATIONS

. Ability to conceptualize and generate new ideas.

. Analyze problems and develop effective solutions.

. Highly creative, self motivated.

. High sales volumes and customer experience.

. Dependable team player who relates well and works

cooperatively with diverse personalities.

. Challenges and working under pressure seems to bring

out the best in me.

. Outstanding interpersonal and employee relations

skills.

Experience

Assistant Manager 11/04-

Present

Ben Bridge Jewelers, Webster, TX

. Leadership position with diverse responsibilities including staff

recruitment and training, community involvement, and overseeing

inventory.

. Provide day-to-day coaching and guidance to management and staff

regarding human resource practices and policies, problem resolution,

career development and compliance with federal and state law.

. Build a culture that fosters creativity and drives employee

engagement.

. Ability to learn a product line and effectively communicate features

and benefits to the retail customer

. Manage the POS system.

. Responsible for developing marketing strategies to enhance customer

purchasing power and satisfaction.

. Manage scheduling responsibilities concerning associates and customer

appointments.

. Manage all vendor relationships.

. Administer and execute performance review programs.

. Process payroll.

Financial Marketing Intern 09/03-04/04

Merrill Lynch, Houston, TX

. Highly regarded intern position which involved cold-calling

companies and recruiting clients.

. Worked under very influential financial managers and learned about

the financial field.

. Involved in the interviewing process of other potential interns.

. Partnered with the financial managers on specific products and

services to increase clients' wealth development and implement

marketing strategies.

. Developed advertising and marketing communications.

Education

Bachelor of Business Administration- Marketing/Management

University of Houston-Houston, TX, May 2004

Honors

Jesse Jones Scholarship Recipient-Bauer College of Business-UH

Honor Certificate for reaching top sales plateaus-Ben Bridge

COMPUTER SKILLS

MS Word, MS PowerPoint, Excel, FrontPage, HTML, Adobe Photo Shop,

Outlook, Spreadsheet

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