Roy Chernikoff
**** ********** ***** ? Ellicott City, Maryland 21043
410-***-**** H ? 443-***-**** C ? *********@*****.***
SUMMARY
Sales Leader with extensive experience in sales management, consultative
and solutions selling and new business development. Proven abilities in
key account management, customer relationship building and customized
product development resulting in increased productivity and revenue growth.
Adept at mentoring, training, and managing high performing teams.
Excellent leadership, organizational and problem resolution skills.
Expertise:
Relationship Building Project Management Client
Retention/Procurement
Presentations/Proposals Strategic Alliances New Business Development
Performance Management Custom Solutions Software Software as a Service
EXPERIENCE
ECMC (Education Credit Management Corporation), St. Paul, MN 2008 -
2010
Director of Client Relations, East
Managed all account executives within the eastern region and neighboring
states to provide support and direction in their positions. Worked with
account managers to retain strategic customers and was lead on all new
business development in their assigned territories. Worked internally to
relay client needs and concerns within the client relations department and
to all other related divisions within the organization.
. Secured the business of top 10 client (George Washington, School of Law).
. Wound down operations after the federal government eliminated the Title
IV FFELP (federal family education loan program).
WACHOVIA, Education Finance Division, Sacramento, CA 2000 - 2008
Vice President, North East/Mid Atlantic Regional Sales Manager (2006-2009)
Vice President, Mid Atlantic Regional Sales Manager (2003-2006)
Reviewed and analyzed market data to drive product, service and sales
strategies for targeted school clients located in 13 states. Managed team
of 2 Regional Sales Managers and 10 Account Executives with the goal of
increasing volume and visibility. Ensured minimum performance standards
were met by sales team using SalesForce.com. Developed and mentored
underperforming Account Executives through joint sales calls. Coordinated
with East District Sales Manager to create strategies to increase market
penetration at high value opportunities. Conducted training of Sales team
in support of new product rollouts that included financial loan models,
technology, and service offerings.
. Led efforts of NE Sales Team to increase market share at the 462
identified target clients within 13 North East states.
. Supported East District Sales Team efforts to increase loan volume from
less than $1.4 billion in 2006 to $1.9 billion in 2008.
. Managed the highest performing sales team in the Education Finance
Division nationwide where 10 out of 10 Account Executives met or exceeded
volume goal, and produced the most volume of sales.
Roy Chernikoff Page 2
AVP, Senior Regional Account Executive (2000-2003)
Developed and implemented strategies for maintaining and penetrating
existing and/or new school accounts to meet market loan volume goals.
Executed strategies through customer calls, visits, needs assessment, and
follow up activities. Established a consulting/resource relationship by
gathering client data and information; documented customer relationships.
Assisted customers in analyzing problems while developing, proposing and
implementing customized solutions.
. Promoted to AVP, Senior Regional Account Executive in recognition of
outstanding sales record.
. Achieved a growth rate of 104% in 2003.
. Established position as market share leader at 5 key clients.
SUNTRUST BANK (formerly Crestar), Richmond, VA 1996 - 2000
AVP, Regional Account Executive
Marketed education loan products and custom solutions to institutes of
higher education in Massachusetts, Maryland, Delaware and District of
Columbia. Acted as liaison within the Education Lending Division and all
individual financial aid and business offices in this territory.
. Increased market share by 50%.
. Added SunTrust to 30 preferred lender lists in first year.
. Grew annual volume from $29 million to $109 million in first 3 years.
EDUCATION
University of Maryland, College Park
Bachelor of Arts in Radio-Television-Film
PROFESSIONAL DEVELOPMENT
Situational Leadership Management Training
Diversity in the Workplace
Consultative Selling
AFFILIATIONS
National Association of Student Financial Aid Administrators;
Also hold multiple affiliations with State-level financial aid associations
HONORS AND AWARDS
2006, 2008 Sales Manager of the year
President's Club member 2003, 2006, 2008 (achieving 110% or more of goal)