RONALD D. MIDDLETON
. *** Gaviota Way
. OXNARD, CA 93030
Phone: 805-***-****
. ***********@****.***
OBJECTIVE
Seeking challenging position with the ability to build upon acquired
knowledge within
the Information Processing Field, Desktop Support Technician
Skills Summary
. Troubleshooting Hardware and Software problems and fixing same
. Familiar with MIIS / MS DOS/XP/WIN200/WIN2003/VISTA Operating Systems
. Familiar with DNS and DHCP and other protocols
. Familiar with Hp printers operation and repair
. Word, Excel, Powerpoint
. Generating Reports and Help Desk Solutions
. Systems Backups
. Flowcharting
Professional Experience
. Team Lead
. Training and Placement of Personnel
. Tutoring Basic, COBAL, Algebra, Remedial Reading
. E O S Reports, Timesheets and Attendance, Accident Reports
. Operate Touch Screens for Machine Operation and Preventive Maintenance
. Computer Generated Q C Testing
Employment History
. Computer Operator County of Ventura L S A Ventura, Ca
. Data Entry County of Ventura I S D Ventura, Ca
Technology Development Center Computer Support Technology
J T P A Computer
Programming and
Operations
. CompTia Certifications A+
. 220-601 March 4, 2010
. 220 -602 March 26, 2010
Additional Information
Profile
. Graduated Technology Development Center April, 2010
. Received CompTia A+ Certifications March 28, 2010
. One of 30 persons selected to participate in the JTPA program for
Computer
. Operations and programming.
. Voted most Helpful by my classmates
. Brand most Agile by my previous Employer for abilities to work in
various job
. categories within various departments
. Familiar with various operating systems
. Generated Reports, System Backups
. Flowcharted programs and flowcharted programs with existing problems
. Familiar with Word, Excel, Powerpoint
. Team Lead
. Training, Personal Placement
. Proven abilities to make proper decisions in crisis situations