Derek Bergeon
P: 858-***-**** ***** National Blvd #151, Los Angeles, CA 90064
********@*****.***
Executive Summary
A seasoned, team-oriented business executive with a highly successful track
record in multi-department management and operational oversight. Able to
work under pressure in a fast-paced, time -sensitive environment.
Recognized for exceptional organization building skills as well as the
ability to motivate others on all levels in the achievement of individual
and organizational goals.
Areas of Expertise
Project/Program Management and Development Start-up Management
Business Process Re-engineering Multi-million Dollar P&L
experience
Staff Training and Mentoring Contract Negotiation
Team Building and Leadership Information Technology
Long-term Strategic Planning Vendor and Logistics
Management
Risk Management Coordination Inventory Management
Project Management
PROFESSIONAL EXPERIENCE
Filefax January 2009 -
Current
Operations Manager
. Manage daily operations, to include; human resources, marketing,
information technology, training, sales support (design,
administration) in support of company goals and objectives.
. Project Manager: responsible for managing installation, logistics
and administration.
. Responsible for analysis/ /implementation of practices/procedures
and streamlining current company practices to enhance cost-
effectiveness and production.
. Analyze, design, implement new polices and procedures aimed at
protecting company assets and developing company infrastructure for
future growth.
. Negotiate and manage contracts with vendors for company logistics
and support. Included, but not limited to: information technology,
telecommunications, benefits, supplies, marketing, and maintenance.
. Develop/maintain client relationships for new and continued
business.
Labor Finders/LF Staffing/HEPCat (Corporate Office) Poway, CA
November 2004 - Oct 2008
Director of Operations/Operations Manager/IT Manager
. Manage day-to-day operations of Human Resources, Marketing,
Information Technology, Training, and Operations departments in
support of $50 million, multi-state, multi-unit (35 offices) sales
organization.
. Business analysis of practices/procedures and responsible for
streamlining current company practices to enhance cost-
effectiveness and production.
. Analyze, design, implement new corporate polices and procedures
aimed at protecting company assets and developing company
infrastructure for future growth.
. Manage fleet inventory: purchases, sales, maintenance.
. Negotiate and manage contracts with vendors for company logistics
and support. Included, but not limited to: information technology,
telecommunications, benefits, supplies, marketing, and maintenance.
. Inventory management for IT, Marketing, logistics, tools,
properties
. Site location, property management, lease negotiation,
remodeling/TI planning and coordination.
. Coordinate and develop new incentive programs for employees that
promoted company cost savings and promoted employee morale and
investiture.
United States Navy March 2000 -
November 2004
Petty Officer 2nd Class: Aviation Warfare Systems Operator/Rescue
Swimmer/EMT
. Oversaw and lead AIS Department (IT) which was responsible for all
networking, communications, policies/procedures, web
infrastructure, and web content for 200+ user network.
. Oversaw unclassified/classified networks.
. Leading Tactics Petty Officer: Lead training and development in
Operational tactics for 20 aircrewmen. (Training development and
presentation)
Orkin Lawn Care May 1996
- August 1999
Sales Manager
. Trusted leader in sharing vision, defining goals and developing
sales strategies for sales team.
. Coach, mentor, and train new sales staff.
. Manage new and existing clients to enhance service level and
customer retention.
. Trained in servicing procedures of lawn care maintenance.
Additional Skills
. CRM Software: Salesforce.com
(customization/development/administration); ACT
. Network Engineering/Administration; Software: MS Server 2000/2003,
Advanced Server 2000, NAS, VoIP, MS Exchange Server, Web Filtering
Services, firewalls, networking infrastructures.
. RFP, RFI
OTHER ACHIEVEMENTS/EDUCATION
. Ashford University Dean's List Spring 2009, Summer 2009, Fall 2009
. LF/LFS/HEPCat 2007 Entrepreneurial Spirit Award
. Navy Achievement Medal, Good Conduct Medal, Operation Iraqi Freedom,
Letter of Commendation
. Lead Orkin Lawn Care as #2 sales person in company nationwide for
1998.
. A+, N+, former MCSE, OSHA certified.
. Conceptualized, designed, and implemented Training department and
curriculum for enhanced employee sales and operational productivity.
. Restructuring of Human Resources department focusing on recruitment,
screening, and retention.
. Oversaw development and design of company websites, marketing
material, trade shows, and advertising.
. Implementation and customization of sales and operational support
software for a more streamlined process of support and administration.
References available upon request