Manager Quality Assurance

***-* ****** *****

Charleston, SC ***** Phone 843-***-****

E-mail *************@*******.*** Russell Floyd

SUMMARY

Built a high impact rapport with manufacturing business leaders by

exemplifying leadership and business management techniques that

consistently improve business measures. Demonstrated a progressive

manufacturing background that combines 17 years of experience from entry

level to management level. Seeking to obtain a role that utilizes my skill

set to identify improvement areas and problem solve with long lasting

results to the business.

WORK EXPERIENCE

CUMMINS TURBO TECHNOLOGIES

Charleston, SC

Cummins Inc., a global power leader that designs, manufactures, distributes

and services engines and related technologies, including fuel systems,

controls, air handling, filtration, emission solutions and electrical power

generation systems. Cummins serves customers in more than 160 countries and

Cummins reported net income of $755 million and sales of $14.34 billion in

2008.

www.cummins.com

VPI (Value Package Introduction) SQIE

July 2009 - Present

. Participate as a member of various programs and launch teams for

assigned VPI future product programs.

. Coordinate all elements of SQIE support for plant and engineering VPI

customers.

. Track and manage key quality metrics for the programs.

. Summarizes and presents status at key Functional and Management

Reviews.

. Oversee, direct and continually improve the activities of Supplier

Quality Management.

. Manage the quality interaction with assigned suppliers, including the

assessment of a given supplier's quality systems, supplier selection,

and traditional quality assurance activities such as corrective

action, containment, and process approval.

. Manages the successful re-sourcing of current product or process

approval of new product utilizing the tools of APQP.

. Facilitate regular communications between manufacturing plants and

suppliers to resolve supplier quality related issues as required.

. Ensure that appropriate actions are in place and corrective action

plans are documented from suppliers to address discrepant materials

when they occur.

. Measure supplier quality performance according to documented

procedures and drive appropriate improvements to meet established

targets.

. Provide input to Commodity Teams in the development of overall

sourcing strategies.

. Oversee and performs audits of supplier quality systems and

manufacturing processes.

Mid Range - Operations Manager

March 2008 to July 2009

. Quality: Implementation of lean Principles:

o Perform models with emphasis on reducing waste and increasing

throughput

o Participate in Kaizan events that improved ergonomic standards

and promoted safe work environment.

. Business Management:

o Foster and promote accountability throughout CTT from the Line

Technicians to associates.

o Coach and teach Line Technicians different approaches or techniques

of handling associates in a productive manner.

o Improving morale of associates to complete tasks.

o Responsible for hiring, termination, discipline, and performance

decisions.

. Supply Chain

o System layout and optimization - redesign layout of assembly that

will ensure improved throughput.

. Materials

o Lead and direct assembly through the daily schedule for processing

turbo's.

. Business Management/Finance

o Ensure that Safety, Quality, and Delivery are being accounted in

each department.

o Increase production 30% while reducing headcount.

o Decreased scrap dollars by 50%

o Reduce reject rate from 7% on average to 2%.

o Maintain a safe work environment, defining 5S standards ensuring

that safety audits processes are performed and maintained.

Shift Operations Manager

Oct. 2006 to Mar. 2008

. Promoted from Second Shift Operations Manager to First Shift Ops Manager.

Efficiency on Second shift was so thorough that after the promotion,

Cummins had to hire two Second Shift Managers to run the same

departments.

. Lead and direct 2nd shift through the daily schedule for processing

turbos, which include HD and Mid-Range S&W (Machining), Assembly and Test

departments.

. Foster and promote accountability throughout CTT from the Line

Technicians to Hourly Associates

. Coach and teach Line Technicians different approaches or techniques of

handling Associates in a productive manner

. Improving morale of associates to complete tasks

. Assist engineering with projects that will improve workflow and

throughput to the customer (End of the line project HD Assembly)

. Maintain a safe work environment, defining 5S standards ensuring that

safety audits processes are performed and maintained

. Ensure that Safety, Quality, and Delivery are being accounted in each

department.

METOKOTE CORPORATION Sumter, SC

MetoKote Corporation is the industry leader in protective coating

applications of Electro Coating, Powder Coating, and Liquid Paint, serving

over 1,000 customers throughout the United States and the world.

www.metokote.com

Production Manager 2004 to 2006

. Oversaw the daily activity of workflow and progress for the Sumter

Facility which included: planning, organizing and implementing

manufacturing procedures within budget

. Responsible for P& L within the Sumter facility

. Set, measured and achieved operation improvement targets including:

quality, delivery, uptime, PPLH, and cost

. Managed 100 employees including 6 line leaders and 3 shifts

. Increased output and throughput 20% while reducing headcount

. Execution of customer driven production requirements for Fortune 500

companies such as: Ford, John Deere, Caterpillar and Dana

. Interim Quality Manager 8 months

. Scheduling of products through various lines, which included: E-Coat,

Powder Coat and Wet Paint

. Ensured safety and 5S programs during the past year

. SPC and APQP training - Certificate

. TS16949 Internal Auditor - Certificate

. Certification in Leadership training by Achieve Global

. Trained and developed line leaders into effective and efficient employees

. Redesigned racking method that contributed to the reduction of headcount

on E-coat line; racking method also reduced rejects and improved

throughput 20%

. Reduced direct labor from 20% through scheduling, racking design, and

methods of hanging parts

. Improved Internal PPM through racking and hanging methods from 10,000 PPM

down to 1500 PPM

. Initiated strong 5S program that improved plant overall scores by over

80%

. Improved customer delivery and turnaround from 90% to 99.8% through

redesigning S&R area, effective scheduling, and reducing rejects

MACK TRUCKS, INC. Winnsboro, SC

Mack is a member of the Volvo Group. The Volvo Group is one of the world's

leading manufacturers of trucks, buses and construction equipment, drive

systems for marine and industrial applications, aerospace components and

services, and is the world's leading producer of heavy-diesel engines. The

Volvo Group, which employs about 100,000 people, has production facilities

in 19 countries and sells their products in more than 180 markets. Annual

sales of the Volvo Group amount to over 42 BUSD. www.macktrucks.com

Supplier Quality Assurance/Production Supervisor 1999 to

2003

. Performed PPAP approvals on all fiberglass and plastic composites, which

include: FMEA, Control Plans, Material Certifications, Material

Specifications and Process Audits

. Supplier and Internal Quality Audits, which involved the internal plant

quality team and supply quality teams to resolve issues that needed to be

addressed

. Verified corrective actions; investigations and use of problem solving

methods to resolve issues concerning conforming material and processes

. Involved with new product line start-up

. Directed 30 employees in the Cab and Chassis areas to successfully

perform daily activities of producing and assembling a world-class truck

. Trained employees in different areas: sub-assembly, main cab harness

building, air and electrical testing, v-mac programming and repair

. Maintained attendance, daily reports and ensured safety

. Redesigned Line 4 to incorporate other operations of assembly that

reduced headcount and improved throughput

. Led the area of cab and chassis line with fewest open defects; area

average was less than 1 open write up per day

. Led the area of cab and chassis line with fewest average audit points;

average was less than 10 points per audit.

THERMAL ENGINEERING Columbia, SC

Custom manufacturer of finishing systems for a wide range of painting &

coating applications serving aerospace, automotive, residential,

restaurant, plastic & paper & residential markets. www.tecprocess.com

Fabricated Metals Supervisor 1998 to 1999

. Managed the fabricated metals shop while increasing throughput 60% during

the first year of tenure

. Controlled and managed the scheduling of all CNC, Punch Press, and Brake

Presses to ensure best practices

. Reduced rejects and scrap by implementing awareness boards and quality

alerts

. Increased volume throughput while reducing labor

. Implemented goal and achievement boards that tracked responsibilities

improving employee ownership, reject rate, throughput, and reduced

overhead

. Increased throughput 60% during the first year through scheduling,

reduced rejects, and employee buy-in

COOPER TOOLS Sumter, SC

NC Machine Operator 1993 to 1998

. Team Leader over the electronic pliers line

. Acted as the fill in on many different NC machines during absences

. Ran various NC machines including: edge grinder, joint grinder, rivet

grinder

. Member of the Safety Committee

EDUCATION AND CERTIFICATIONS

University of South Carolina Sumter, SC

Bachelor of Science in Business Administration

Deans List 2003 & 2005

Certificate in Supervisor Training & Certificate in Leadership and Service

Dayton, OH

Deliver and Develop Level - Train the Trainer

Achieve Global

Completed in conjunction with receiving Bachelors Degree

2005

APQP, SPC, TS16949 Internal Auditor

Excel Lima, OH

2006

TECHNICAL SKILLS

Highly proficient: Microsoft EXCEL, ACCESS, WORD, and POWER POINT

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