Customer Service Management

Hector Castillo

***** *. ******* *** #** Cell: 949-***-****

Torrance, California 90502 Email: ********@*****.***

Objective: Seeking a warehouse or general labor position that will provide challenge, opportunity for

growth, and a chance to demonstrate my expertise, exceptional interpersonal skills, and

outstanding work ethic.

Qualifications: Bilingual English/Spanish Accelerated learner

Meticulous Ability to function with minimal supervision

Mechanically inclined Exceptional interpersonal skills

Team oriented Positive attitude

Education:

Westwood College

3/2009 to Present Torrance, CA

Bachelor of Science, Construction Management

Crimson Tech (formerly known as Redstone College) Inglewood, CA

8/2007 to Present

Associate of Science in Construction Management

Relevant Courses Completed:

• Human relations

• Computer Applications

• Introduction to Business

• Managerial Accounting

Professional Experience:

Permacity, contracted through Aerotek

10/2008 to 10/2008 Redondo Beach, CA

General Laborer

Operated hand tools while installing 500 solar panels at Costco. Read and analyzed

drawing plans and estimated fitting on roof. Installed railing and trained in knowledge

about electrical circuitry of solar energy.

Carl’s Jr. Restaurant Lake Elsinore, CA

5/2007 to 3/2008

Cashier

Daily responsibilities include but are not limited to greeting and assisting customers with

meal selections, conducting cash and credit transactions, ensuring customer satisfaction

by handling customer concern, verifying currency, and assisting crew with light sanitation

and janitorial duties.

Taco Bell Restaurant San Juan Capistrano, CA

8/2004 to 2/2005

Cashier

Assisted customers with meal selections, conducted cash and credit transactions,

provided exceptional customer service and handled customer complaints, as well as

assisted crew with maintain the overall appearance and sanitation of the restaurant.

Contact this candidate