Customer Service Human Resources

KESHA CHERRY

**** *** **** ****** ? Kennesaw, GA 30152 ? 770-***-**** ?

********@*****.***

HUMAN RESOURCE PROFESSIONAL

9+ Years of Human Resources Experience

OJECTIVE: To obtain a challenging and rewarding position with an

organization, in which, I can utilize my Human Resource experience to

support the growth, success and profitability of the organization.

9+ Honorable Years United States Navy

EDUCATION/TRAINING

Saint Leo University, Tampa, FL

BA - Human Resource Management

Completed Date 07/ 2008

Saint Leo University, Tampa, FL

AA-Liberal Arts

Completed 06/2006

Computer Skills: PeopleSoft, Oracle, Master Military Pay System, Navy

Standard Integrated Personnel System, Defense Civilian Personnel Data

System, Defense Civilian Payroll System, Windows XP, Microsoft - MS Word,

Excel,, Power Point and Outlook. WPM 45

PROFESSIONAL EXPERIENCE

Department of the Navy/Human Resource Service Center East, Portsmouth, VA

01/2009-09/2009

Human Resources Technician (OA)

. Process termination, transfers, new hire, promotions, reassignment,

and resignation actions weekly.

. Process awards and appraisals for over 35,000 employees on a daily

basis.

. Ensure each separation action has the correct legal authority code.

. Verify Payroll to ensure actions has processed in the Defense Civilian

Personnel Data System.

. Ensure employees receive benefits information once they have been

separated.

. Organize, maintains and review employee's official personnel folders.

. Trained new employees on processing awards, new hire termination and

transfers.

US NAVY/Fleet Logistics Support Squadron Four Six, Marietta, GA

12/2005 -01/2008

Personnel Specialist Supervisor/Payroll Supervisor

. Supervised and trained a team of Personnel Specialists processing

military pay, transfers, and advancements.

. Verified and maintained personnel documentation such as

classification, benefits, reports, retirement, and performance

evaluations for over 300 military personnel.

. Compiled and prepared reports and documents pertaining to personnel

records.

. Answered questions regarding examinations, eligibility, salaries,

benefits and other pertinent information.

. Examine military personnel files to answer inquiries and provide

information for personnel actions.

. Audited over 200 documents affecting pay and allowances and was an

expert in resolving pay discrepancies.

. Processed military personnel information in PeopleSoft system, such as

transfers, advancements to update pay records on a daily basis.

KESHA CHERRY

2018 Del Lago Circle ? Kennesaw, GA 30152 770-***-**** ?

********@*****.***

US NAVY/ Naval Air Station Atlanta, Marietta, GA

12/2003 - 11/2005

Personnel Specialist Supervisor/Payroll Supervisor

. Supervised and trained a team of Personnel Specialists processing

military pay, allowances, recording and verifying pay for over 800

military personnel.

. Facilitated training to 800 military personnel on Navy policies,

benefits, and procedures.

. Planned and organized office operation including correspondence

preparation, and administrative forms.

. Conducted monthly orientation for approximately 40 new military

personnel per month.

. Reviewed military personnel pay sheets, earnings statement and other

pay information to detect and reconcile payroll discrepancies for over

800 military personnel.

. Skillfully and accurately processed over 800 personnel claims, pay

changes, and input appropriate changes in PeopleSoft program system

for pay

US NAVY/ CV 67 John F Kennedy, Mayport, FL 12/2001 - 11/2003

Personnel Specialist Clerk /Career Counselor Assistant

. Assist in providing administrative counseling and assistance for 2000

junior and senior military personnel.

. Conducted numerous orientations, and lectures about benefits,

entitlements and other pertinent information.

. Processed over 200 reenlistments and extensions paperwork for

military personnel.

. Processed and reviewed military personnel records to evaluate

qualifications or eligibility for reenlistment.

US NAVY/ Personnel Support Detachment, Great Lakes, IL

01/1999 - 11/2001

Personnel Clerk

. Provided over the counter customer service, answered the telephone

and provide information about policy and procedures for over 1000

military personnel.

. Organized, maintained and reviewed military personnel records.

Entered and retrieved data into the personnel information system.

. Examined files to answer inquiries and provide information for

personnel actions.

Contact this candidate