Customer Service Data Entry

*** ******** ***: 206-***-****

Dr E-mail:

Allen, TX *********@*****.***

75013

Fionna Yuan

Objective To seek a full time position with growth and

advancement opportunities

Experience 2007 - 2009 Paladin Consulting

Redmond, WA

Recruiting Operations

Worked at Microsoft's Global Recruiting Operations

Screened and reviewed Microsoft employee prospect

files

Coordinated HR software migrations and records

management

Processed and data entry of Microsoft resumes

Performed various administrative duties as assigned

1997-2003 Gemmy Industries Corp. Coppell, TX

Marketing Assistant for multi-national toy company

Entered data and maintained master item list for

all company products

Worked in a creative team environment developing

new products and bringing it to the retail market

Provided customer service in regards to company's

products

Facilitated communication between the factories in

China and the U.S. corporate office

1991-1997 Kmart Far East Hong Kong

Senior Merchandiser

Sourced apparels, shoes, softline Christmas and

Halloween merchandise for Kmart U.S.A.

Entered and processed purchase orders into the

system

Followed up on order communications between the

Hong Kong office and Kmart U.S.A.

Approved products prior to shipment to the U.S.A.

Education 1984 -1988 Graduated from North Point College

in Hong Kong

1990 - 1991 Studied French at University de

Caen in Caen, France

PC Skills / Microsoft Office (Word, Excel, Outlook), Internet

Abilities Speaks, reads and writes fluent English, Chinese

(Mandarin and Cantonese)

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