Project Manager
Resume:
Shadina DeVine
Elizabeth, NJ *****( 704-***-**** ( *******.******@*****.***
Pioneered Project Professional
Cunning Approach to Maturity Models and Methodologies
Accomplished professional with a proven ability to develop and implement
projects using effective project management strategies that support any
business and their financial objectives. Recognized as an expert in
applying PM processes and concepts to successfully meet and achieve a
projects aspirations.
Respected leader, able to build, direct and manage teams that are highly
motivated and focused on achieving and exceeding company goals. Highly
skilled at tackling the needs and challenges presented with change in an
organization, through continual professional development.
Areas of Expertise
. Strategic/Tactical Planning
. Critical Thinker and Problem Solver
. Analytical and Financial Skills
Professional Experience
Greater Vision United Methodist Church
2008-2009
Program Manager
Established a Sunday Care Ministry Program for youth groups to educate
their minds and provide healthy entertainment. Develop governances for
procedures and policies within the ministry. Designed and organized
several youth events and programs, recruited eligible volunteers for
staffing, created staff schedules, facilitate team meetings and managed a
financial budget to allocate appropriate funds to coordinated events.
PeopleSource, Inc
2007-2008
Project Coordinator, Lowe's Corporation
Successfully designed, implemented and tested a project plan for the Human
Resource Department. Worked with project team members to develop an
efficient project plan, communication plan and risk management plan.
Gathered business requirements from the Human Resource Department to define
and determine a BRD. Tracked project progression through Project Server,
documented knowledge management and status reports on SharePoint,
facilitated project meetings between the customer and client, managed
financial budgets, invoices and employee time utilizing Microsoft Excel.
Created UAT Scripts using Oracle PeopleSoft and performed UAT, System and
Regression testing.
Shadina DeVine 704-***-**** Page
2
Hewitt Associates
2005 - 2007
Client Coordinator/ Technical Recruiter
Gathered technical terms and standardized requirement specification to
support the Canadian Bank of Montr al applications and administrative
interfaces. Developed and maintained procedural documentation for the new
and existing clients within a Lotus Notes Database. Ensured all processes
were modeled after the ITIL structure. Facilitated client meetings,
engaged on all client escalations and overall satisfaction. Assessed
potential candidates, through a screened interviewing process; Conducted
feedback sessions with Hiring Manager. Utilized Oracle PeopleSoft
application to manipulate employee data and run reports.
North America Trainer
Trainer and coach to corporate employees within the Client Technology
Center for the North American Region. Designed and developed training
curriculum, surveys and knowledge reviews. Monitored and evaluated
employees performance. Worked across client teams as a technical liaison
and partnered with other India trainers to develop a leadership training
plan that included content, delivery distribution, facilitation and
supplementary materials.
IBM Global Services
1999-2005
Project Lead/Asset Management Lead
Directed and managed a twenty member team of individuals, within an inbound
and outbound call center. Analyzed, translated and tested new software
and application rollouts. Facilitated account management status and
escalation meetings. Interviewed job applicants, reviewed
application/resume, scheduled and coordinated new hire training,
administered employee access identification. Tracked, monitored and
controlled inventory assets within the call center environment. Conducted
quality audits, risk and loss detection reports to ensure asset
accountability.
Education
Keller School of Management, Masters in Project Management
Shaw University, B.Sc. Computer Science
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