Manager Medical

Michelle Nugent

*** ****** ***, ********, *******

Ph: 516-***-**** Cell: 678-***-****

****************@*****.***

overview

A highly motivated Patient account Manager/Supervisor research

coordinator, A/R, follow-up, and Collections professional with a

verifiable record of accomplishment. Highly creative, recognized

as a results-oriented and solution-focused individual. Areas of

strength include:

Insurance Follow-up Accounts Receivable

Problem Collections Legal Aspects of Collections

Organizational Skills Communication Skills

Computer Literacy Time Management Skills

Work as Team Player Research Abilities

education

Bachelor of Arts Degree: Business administration minor 2003

in healthcare Present

Master: Healthcare Administration 1999

Medical Billing Certificate 1996

Medical Assistant Certificate

Braircliffe college Bethpage NY

Strayer University in progress

Sunny Farmingdale University

New York School of Medical & Dental

computer skills

Microsoft word, AmiPro

Outlook

Lotus 1-2-3, Microsoft Excel, EasySpread II

Peachtree Accounting

PROFESSIONAL EXPERIENCE

Gentiva Healthcare, Atlanta, GA 2007-2009

Phytest, Atlanta, GA 2006-2007

Metropolitan Diagnostic Imaging Garden city NY 2004-2006

Medical management solution Flushing NY

2000-2004

Bethel Israel Medical Center New York NY

1995-1999

Dr. Hamil Willoughby Hempstead NY 1991-1995

Full charge processing of all accounts receivable and payable

Manage all petty cash and office supply expense accounts

Reconcile balances; record general ledger entries

Establish customer credit lines and set up credit accounts with

vendors

Managing staff, train and development

Identifies and analyze all billing issues

Research all denial, write appeal and submit necessary paper work

Interview new/ hire new prospect employee

Meeting with physician on a monthly basic

Follow-up call to insurance company

Run month end report

Research NEIC report

Establish pt payment plan

Schedule pt appointment, collect co-pay, pull pt chart

Follow-up with Medicare, Medicaid, BCBS, Commercials, HMO

Manage all issue pertaining to Billing and Collection

Work flow planning / monitor daily work flow

Oversaw daily operation of program

Physician billing for Urologist, Orthopedic, radiologists,

OB/Gyn, Family Practice, Nephrologists

Pediatric, Nephrologists Surgeon, Cardiologist

DME and Pharmacist billing

Accomplishments

Reduced A/R aging from an average of 120days to 63 days in less

than 7 months

Established new credit criteria for new accounts, significantly

reducing bad debt

Wrote credit policy and procedure manual for department

Billing Software

SMS, Mysis and Docstar Medical Manager, Nexgen, IDX, Omnipro,

EPACES, Mede Soft, Mr. Bill, TCMS, ADS and Eagle

references

Promptly furnished upon request.

Contact this candidate