Quality Assurance Engineer
Resume:
Samantha E. Whitt
Rushville, OH 43150
***************@*****.***
Objective: To continue to utilize several years professional experience in
the field of CMMI/TQM/ISO/QS 9000/Quality Assurance/Configuration
Management/Engineering, through a challenging position that would benefit
from my experience and knowledge.
Professional Experience:
Battelle Memorial Inc. May 2006 - October 30, 2008
Title: Project Specialist
MAJOR RESPONSIBILITIES
1. Administer and control a specialized function or project(s)/program(s)
within the department.
Coordinate and distribute work related to the specialized area.
2. Act as a liaison regarding the area of specialization or
project/program; advise others internally and
externally regarding specifics related to the area of expertise.
3. Complete, process and/or approve forms, reports or transactions of a
singular nature where the
application of procedures is not straightforward, entailing a degree high
of latitude. I
I
4. Speak on behalf of Management and other exempt staff on matters related
to the specialty
function or project/program.
5. Independently research a wide variety of complex information requests;
initiate actions with after the-
fact supervisory review; identify issues to be addressed by management.
6. Prepare and analyze trends and status reports, drawing data IToma
variety of sources within and
outside the department.
7. Compose non-routine letters and memos; routes or answers non-routine
questions and
correspondence.
8. Assist in the formulation of the budget and/or the development and
processing of proposals.
9. Contact staff members and outside parties regularly to exchange
information and respond to
business transactions; interact with others to resolve issues related to
area of specialization.
10. Maintain current, accurate and complete files and documentation of
procedures for the function.
11. Maintain knowledge of professional and industry practices and
governmental regulations as related
to the area of specialization; utilize this knowledge to recommend and
propose internal policies
and procedures related to the specialized function of the job
12. Responsible for all aspects of Quality Assurance within each
Program(s) /Project(s) assigned. Responsible for all Related Quality
System Requirements (including internal/external auditing functions).
Park National Bank (Consolidated Computer Center) February 2005 - November
2005
Title: Client Services/PC Systems Admin Assistant to AVP
Responsibilities: Park National Bank Information Systems as Administrative
Assistant to the VP. Duties include, but are not limited to, all aspects
of Purchasing IT Hardware and Software. Maintenance of several databases
and acting as a Liaison between Engineers/Technicians and Suppliers.
Client Services- all aspects of ITI + Software support for 23 Banking
Institutions.
Stamped Products, Inc. November 2003 - December 2003
Title: QS 9000 Quality Systems Consultant
Responsibilities: Obtain QS 9000/TS 16949 Recertification.
Recertification goal accomplished.
Note: Currently on retainer for FMEA & 8D resolution as needed.
Northrop Grumman Mission Systems
(Formerly TRW Space, Defense & Information Systems) January 2000 -
January 2003
Title: Quality Assurance-Configuration Management Analyst/Engineer
Responsibilities: Hardware/Software Quality and Configuration Management
Engineer to support the GMD (Ground-based Midcourse Defense) Prime GBMC3
(GMD Battle Management, Command, Control, and Communications) Integrated
Product Team (IPT) contract GBMC3 development effort during and following
the ISTC/PCIL (integration labs) transition effort to GMD Prime.
Implementation of an effective/value added Quality/Configuration assurance
program which includes developing, maintaining, and enhancing
Plans/Procedures/Processes in support of GBMC3 IPT management to ensure
product/quality of Northrop Grumman services and products; identifying and
applying Northrop Grumman and contract policies/requirements to
software/hardware development, reviewing IPT documentation, participation
in change boards, conducting reviews, audits, surveys, inspections, and
analysis; management/monitoring a corrective action system and moderator of
peer reviews. Required to meet the diverse needs of an innovative quality
and configuration engineering development approach.
March 1999 - September 17, 1999
Prestolite Electric Vehicle
Title: QA Systems Development Engineer (Consultant)
Responsibilities: Development/Implementation of procedures for the QS 9000
Quality System.
Other duties included but were not limited to the 8D, Corrective Action,
and various other database development and maintenance requirements.
PEI Electronics, Inc. February 1997 - February 26,
1999
Title: TQM/ISO/(CP)2 Manager - Quality Assurance Engineer
Responsibilities: Development/Implementation of Quality System Procedures
to obtain ISO 9001/(CP)2 Certification - Goal Achieved (PEI's Quality
System's is now ISO 9001/(CP)2/DCMC Certified, Conduct ISO/(CP)2, Mil-STD-
2000, J-STD-001, SPC, & System Procedures Training, Contract/Requirements
Review Hardware/Software Quality/Acceptance-Implementation, MRB, CAB
(Corrective Action Board)- Hardware/Software -
Design/Development/Manufacture/Quality Acceptance, RMA Authority/Interface
between Military Customers (Air Force, Marines, Army, & Navy) and PEI
Program Management, Total Quality Management ensuring all levels of
involvement including the executive management staff, Schedule ISO/(CP)2
Internal Audits/Assign auditors, Internal Liaison of External ISO/(CP)2
Audit Requirements/Schedule/Auditors, Familiar with ISO 9000/QS9000,
ANSI/IPC-J-STD's, MIL-STD's, DOD-STD 2168/2167A specs.
KBM Enterprises, Inc. March 1995 - September 1996
Title: Quality Assurance Manager
Responsibilities: Manage Quality Assurance, Documentation Control,
Production Test, and Engineering Depts, Develop Quality System
procedures, Create Process, Mfg., & Quality Instructions, conduct
Training, Ensure implementation, develop audits for compliance, Contract
Review/Requirements, Supplier Evaluation/Certification, MRB, Quality
Reporting (internal & external), Liaison between KBM, Customers &
Suppliers. All aspects of Personnel Resources for above departments.
Eaton Corporation October 1993 - October 1994
Title: Sr. Quality Assurance Engineer
Responsibilities: ISO 9001 Implementation, Supplier QAE, Calibration,
Failure Analysis, All Blue Print/Drawing Change Review & Approval, Develop
Quality Control Plans & SPC Analysis - both in house and Supplier,
Deviation Control/Approval, Defective Material Review & Analysis, Military
specification review/implementation - military Action Systems switch line,
New Product FMEA Development (Design & Process), Customer
Complaint/Corrective & Preventive.
Avex Electronics, Inc. March 1989 - May 1993
Title: Quality Assurance Engineer
Responsibilities: Preparation and maintenance of Quality System
Procedures/Records for ISO 9001 Audits/Certification, Responsible for High
Volume CFM line - cell 10 & Bldg 7 - High Mix Low Volume line including
Final Unit/Box Build Product. Over 100 Mixed Technology Products. MRB, CAR
System, Liaison between Programs' Customers and Manufacturing,
Vendor/Supplier surveys and audits, PVTs (Process Verification Tests),
D.O.E.'s and First Article approval, New Product Bid Reviews, Instructed
SPC Certification Classes, Actively participated in problem resolutions,
insured corrective action implementation and reported final results to top
level management.
Inspection Services January 1985 - September 1988
Title: Owner/Operator
Responsibilities: Privately owned Inspection Service - Defect detection of
Raw PCBs for Vendors of Huntsville area Electronics Manufacturers.
SCI Systems, Inc. May 1982 - April 1988
Title: Quality Assurance Technician
Responsibilities: First Article verification, Material Purge
implementation, Chair MRB, Supplier Quality for electronic/mechanical
components, Assist Sr. Quality Engineer
Education:
Tennessee Valley Business College, Huntsville, AL
Computer Science (Completed 1.5 years)
Marshall Technical School, Guntersville, AL
Certificate in Computer Science (Completed 3 years)
Continued Professional Education:
ISO Lead Assessor Certification
Certificate/completion of ISO 9000 Internal Auditor Training
Design Cad Certification
Blue Print Reading Certification
IPC Registered J-STD-001 Instructor
Completed IPC-R-7711 & IPC-R-7721 Rework/Repair Training
Completed course in Problem Solving/Decision Making
Completed NMA course in Listening Skills
Completed NMA course in Interpersonal Relationship Skills
Completed Karrass Effective Negotiating course
Completed course in combined PTH-SMT Manufacturing/Process/Quality
Completed Training course in Surface Mount and Fine Pitch Technology:
Machines, Processes, and Materials used in manufacturing.
Completed Training in Mixed Technology TAB (Tape Automated Bonding) and COB
(Chip on Board)
IPC PWB Design for Assembly and Test Certification
Completed the following APICS courses: PAC, MRP, JIT, BOM
Seminar - How to Manage Projects, Priorities & Deadlines
Certificate of Completion in Effective Business & Technical Writing
Certificate of Completion - Introduction to Quality Engineering
Seminar - Exceptional Customer Service
ISO 9001: 2000 Auditor Transition Course/TS16949
Software Development Engineering
Associations:
NMA - National Management Association
ASQ - American Society of Quality
SMTA - Surface Mount Technology Association
AUSA - Association of the Untied States Army
Security Clearance:
SECRET (Inactive)
Professional References Available Upon Request
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