DAWN RESTAINO *** N. Princeton Ave
714-***-**** Fullerton, CA 92831
********.****@*****.***
Accomplished business professional with over 15 years experience is seeking
a position in an administrative or marketing related field. Major
strengths include project oversight, research and analysis, and a strong
technical aptitude working in, or with, advancing technology. I maintain
above average communication skills in both written and verbal form, and
effective planning and organizational skills.
Professional Experience & Skills
Administrative Support Communication Strategy Adobe Photoshop
Office Operations Event Planning & Adobe Illustrator
Coordination
Analysis & Report Advanced MS Office Adobe LiveCycle
Preparation (Forms)
Creative Copy Web Support HTML & CSS
Marketing Collateral Adobe InDesign Type (100 WPM)
EDUCATION
Ashford University - San Diego, CA
AA in Business - Expected January 2011
WORK EXPERIENCE
Closets by Design Franchising 2/08-
Present
Marketing and Advertising Coordinator
Cypress, CA
Oversee the advertising and marketing programs for 30 Closet by Design
franchisees.
. Provide support to the Marketing Manager responding timely and
accurately to in-house requests and special projects.
. Manage the processing and distribution of monthly advertising orders
for 30 national franchisees.
. Work with franchisees to tactically ensure programs are reaching
objectives.
. Manage traffic of advertising efforts and communicate with corporate
marketing department to ensure consistent processing and distribution.
. Assist in tracking and maintaining franchise sales progress and
develop status and forecasting reports.
. Maintain and develop creative assets for national and local
advertising programs.
SyncCast 3/05 - 1/07
Public Relations and Marketing Manager
Anaheim, CA
Developed and maintained public relations and marketing program for
Digital Media Technology Company.
. Worked closely with the E.V.P. of Business Development in the creation
of company's overall communication strategy.
. Acted as liaison for high profile clients during development and
implementation of digital media hosting and content delivery
platforms.
. Worked closely with creative team developing collateral material,
website design, and promotional campaigns.
. Coordinated trade show logistics, meetings, budgets and performance.
. Supervised on-site set up and worked Trade Shows.
. Responded to media inquiries, prepared press releases and editorial
pieces, and maintained effective media relationships.
. Conducted background research to support media releases and publicity
opportunities.
Allied Professionals Insurance Company 12/03 -
1/05
Program Director
Santa Ana, CA
Coordinated the implementation of new member programs.
. Managed transition of 1200 insured's, incorporated them into Allied
Professional's systems seamlessly.
. Tracked member renewals on a monthly basis maintaining an 85% or
better retention rate.
. Maintained timely distribution of correspondence, invoicing, renewal
and new member information packets.
. Managed market research projects determining stability and
profitability of potential new books of business.
The Law Office of J. Douglass Jennings, Jr. A.P.C.
12/01 - 11/03
Marketing Administrator
San Diego, CA
Marketing Administrator for estate and tax planning law firm.
. Development and execution of communication projects including media
advertising, marketing collateral, direct mail, and firm materials.
. Streamlined and expanded profit center by reviewing and analyzing firm
statistics and developing a solid marketing program.
. Increased promotional seminar attendance by 40%, client retention by
35% and firms revenue generated from seminars by 50%.
. Coordinated various monthly seminars focusing on current target
markets.
. Worked closely with attorney's and C.P.A.'s maintaining strategic
alliances with affiliates, streamlining client services.
. Updated and maintained company website.
Shaevitz & Associates / MHS Consulting 10/00 -
12/01
Office Manager
San Diego, CA
Managed high profile business consultant's office.
. Assisted psychologist and senior associate in organizational structure
analysis and change management initiative programs for clients.
. Evaluated client's marketing orientation by reviewing Internet
presence, direct mail and advertising promotions, client relationships
and media relations.
. Coordinated and managed client retreats.
. Maintained weekly accounts payable, accounts receivable, and monthly
profit and loss reports.
PsyCare, Inc. 10/94 - 10/00
Practice Administrator
San Diego, CA
Oversaw the day-to-day activities of a multi-office mental health MSO.
. Supervised four satellite offices and six corporate office employees.
. Project manager for the coordination and implementation of new
services.
. Evaluated, created and implemented systems to maximize staff
production and office efficiency.
. Responsible for interviewing, hiring and orienting administrative
employees and assisted in the hiring and orienting of clinical
employees.
. Worked closely with Database Administrator, evaluating and resolving
company software and hardware issues.
. Assisted in the negotiation of lease terms, vendor terms and property
management agreements for three new office openings.