Manager Sales

Rob Hartnett

**** ****** ***** ***** 210-***-****

Lawrenceville, Georgia 30044 *************@*****.***

Executive Profile

Results-driven business leader with expertise in specialty and big box

retail environments. Proven track record identifying growth opportunities

and instituting break-through plans to enhance positive measurable results

and profitability. Solid conceptual and analytical thinking combined with

experience in multiple product / marketing areas and strong P&L

orientation. Team-oriented; multi-level communication and organizational

skills.

Experience

Jo - Ann Stores, Hudson, OH 2006-Current

Operates as specialty retailer of crafts and fabric in the United States

offering a range of merchandise used in sewing, crafting, and home

decorating projects, including fabrics, notions, crafts, frames, paper

crafting material, artificial and dried flowers, home accents, finished

seasonal and home d cor merchandise with 767 stores in 47 states. Annual

sales volume $1.9 billion.

Regional Vice President

Managed seven districts, with $300 million in volume responsibility.

. Mentored, coached and developed district team leaders.

. Responsible for operational excellence and execution of all corporate

initiatives.

Pearle Vision, Mason, OH 2001-2006

A subsidiary of Luxottica Retail Corporation operating large network of

vision related retail outlets offering exams, glasses, contact lenses, and

other optical accessories in nearly 860 locations in the US, Canada, and

the Caribbean. Annual sales volume $350 million.

Regional Manager

. Managed 17 stores, with $13 million in volume responsibility.

. Trained, coached, and developed excellent customer-focused, sales and

results-orientated managers and teams.

. Proven track record of sales growth through sales skills, techniques,

"salesmanship" and accountability for sales results.

. Increased average transaction from $165 to $240, helping offset decrease

in customer traffic count due to loss of large managed vision care plan.

Enabled region to show positive sales comp growth for year.

. Recruited to "turn around" worst performing region in company. Achieved

success by setting specific plan - hiring "right" people, adhering to

training schedule, with measurable goals and continued follow up and

support of progress.

Sterling Jewelers, Akron, OH 1983-1993 & 1998-2001

A national retailer operating more than 1,000 jewelry stores throughout the

US, owned by Signet Group which is the #2 specialty jewelry retailer in the

US (after Zale), with about 675 mall-based Kay Jewelers stores and more

than 370 other stores under regional banners. Signet's US operations

account for almost 70% of sales. In 2000, Signet bought the 137-store

specialty jeweler chain Marks & Morgan Jewelers and converted more than

half of the stores to the Kay Jewelers banner. Annual sales volume $2.95

billion (Signet).

Regional Manager - Marks and Morgan Jewelers, 1998-2001

Experience (continued)

Sterling Jewelers, (continued)

Regional Manager - Marks and Morgan Jewelers

. Partnered in budget formation.

. Recruited and trained store managers while promoting exceptional customer

service, pro-active problem solving, and personal responsibility.

Store Manager - Kay Jewelers, 1983-1993

. Progressively worked to ultimately manage one of the largest volume ($2.8

million) stores in the company.

. Won "Eagle Award" three times for overall excellence in store operations,

sales, key performance indicators, and profitability.

. Hired and trained many other store managers; one store manager promoted

to regional manager.

Zale Corporation / Zales Jewelers, Irving, TX 1995-1998

North America's largest jewelry retailer selling diamond, colored stone,

and gold jewelry; watches; and gift items at more than 2,200 stores

throughout the US, Canada, and Puerto Rico operating under four banners

aimed at different jewelry markets: Bailey Banks & Biddle Fine Jewelers,

Gordon's Jewelers, Zales Jewelers, and Piercing Pagoda. Company also

operates nearly 300 stores in Canada under the Peoples Jewelers and Mappins

Jewelers banners. Annual sales volume $2.31 billion.

Regional Manager

. Started as store manager, rapidly promoted to regional manager.

. Managed eight stores, with volume responsibility of $5 million.

. Successfully managed budgets, built sales, and increased profitability.

Reeds Jewelers, Wilmington, NC 1993-1995

Operator of almost 100 jewelry stores, mainly mall-based, along the East

coast of the US, offering diamond rings and jewelry, gold jewelry and

chains, gemstone rings, watches, and other adornments under the banners of

Reeds Jewelers and Mills Jewelers. Diamonds and gems account for almost

60% of sales with annual volume of $101.3 million.

Store Manager

. Increased store volume from $800,000 to $1 million.

. Created, hired, and trained new staff.

. Promoted two assistant managers to store managers of other locations.

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