Customer Service Sales

Location:

Posted:

April 29, 2010

Kristen R. Homiak

**** ********** ***** ****, ** 48101 ( *******.******@***.*** (

Objective To obtain an entry level position in the fashion industry that

encourages professional growth and advancement.

Education Central Michigan University Mount Pleasant, MI

Bachelor of Applied Arts, August 2009

Major: Entrepreneurship

Minor: Retailing

Relevant Finance Marketing Retail Management

Coursework Economics Business Law Retail

Merchandising

Buyer Behavior Software Apps. Managerial Acct.

Computer Microsoft Office FrontPage Windows XP, Vista

Skills

Work Aldo Accessories ( 27500 Novi Rd. Novi, MI 48377

Experience Store Manager July 2009 - Present

( Recruit and train an excellent staff

( Successfully driving sales to reach and exceed LY stats

( Controlling payroll efficiently and effectively

( Using company standards and creative freedom to build visual

displays

( Building customer relationships through superior customer service

( Performing day-to-day activities such as opening, closing, cash

handling, sales & return analysis and executive decision

making

Express Fashion ( 23000 Eureka Taylor, MI 48180

Sales Associate May 2008 - May 2009

( Provide exceptional customer service

( Engage with customer to obtain stories and generate ideas and

recommendations for outfits based their needs

( Cashiering; registering and signing up customers for Express card

( Implemented monthly floor sets adhering to visual standards

( Observed and assisted in managerial activities such as opening and

closing the store

New York & Company ( 18900 Michigan Ave. Dearborn, MI 48126

Sales Associate December 2007 - July 2008

( Assisted customers in fitting rooms and on the sales floor

( Cashiering, including taking care of returns, exchanges, and price

adjustments

( Check-in and sensor shipment