Michael Wilson
**** *. ********* ***** ( Chandler, Arizona 480-***-**** Home ( 602-769-
( ********@***.*** (
Career Summary
My most recent experience was working as a Territory Sales Manager for
Quixote Transportation Technologies. I was the primary contact responsible
for generating sales from the creation of new accounts and adding to
existing accounts within my assigned territory of six states. I worked
closely with the Domestic Sales Manager to develop, forecast, and meet all
sales goals. I provided forecasting as requested for my assigned territory.
I performed all aspects of the sales process, which included, but was not
limited to the prospecting, qualifying, providing product
presentations/demos, training/supporting distributors, RFP/RFQ reviews,
quote/proposal generation, contract execution, order entry processes, and
pre and post shipment customer interface. I generated proposals to meet
customer's requirements on product/system offerings, including working &
coordinating with engineering and operations departments to write
technically accurate proposals. I traveled regularly to distributors and
customers locations, pursued sales opportunity leads, analyzed information
from various market sources, and utilized proficient time management skills
to maximize return on investment. I closed sales based upon value added
concepts and not always low price, and in doing so, supported/responded to
issues during project execution in order to maintain solid business
relationships with customers after the sale. I also conducted distributor
and customer product demos/training, presentations, and field
demonstrations to enhance knowledge and awareness of products and services.
When needed, I conducted site surveys and on-site evaluations for potential
projects. I attended and supported trade shows, exhibits, and conferences
to stay abreast of new products, technological advancements, competition,
and to increase sales revenue.
Prior to that, I was Regional Manager for OPEX Corporation. OPEX
Corporation manufactures remittance processing and imaging equipment for
allocating and processing payments in banks and other large financial
institutions. They manufacture document and imaging processing equipment
that provides OCR and ICR technology. I was responsible for the sale of
equipment, software, and service contracts, plus I managed/supervised and
trained 20 technicians in a four state territory. I trained management and
supervision at the customer base, as well as the contracted support
technicians on the current product environment and added software/hardware
features and enhancements. As a technician manager, I handled and reported
on all necessary personnel administrative duties required such as
performance reviews, tracking sick leave, personal time, work schedules,
and vacations. As Regional Manager, my duties also included project
management job responsibilities from pricing and proposals on new business
contracts for both software and hardware, to negotiating adjustments to
existing contracts, massive equipment moves, along with ongoing training
and problem solving. I interfaced and negotiated through written
correspondence and on-site visits with high level decision makers on a
regular basis to maintain good business practices, and to maintain a
positive partnering business relationship.
I worked as an Applications/Sales/Service Coordinator for FTI Flow
Technology, a manufacture of turbine flow meters for the measurement of
liquid and gas flow, and flow meter calibrators to set and validate
standards. In this position I sold equipment, provided application
information, generated quotations, and promoted plus instructed on the
features of new software products. I also reviewed and promoted upgrades to
the existing platforms, while providing training and technical assistance,
product information, and calibration information conducive to the
application of gas and liquid flow management systems. This exposure
expanded my product knowledge which proved instrumental for information
sharing across all product lines. My job responsibilities also included
providing technical service coordination and calibration information for
calibrators, turbine flow meters, PD meters, amplifiers, temperature and
pressure sensing instruments, and flow computers with corresponding
software components. My ability to problem solve allowed me to provide
technical support and calibration specifications to company representatives
and distributors, along with system engineers and end users of flow
equipment and related software. This elevated me to the training of both
customers and company personnel on the product lines. I also coordinated
service, repair, and calibration of all products, and supervised electronic
and mechanical technicians to insure customer requirements were met.
I worked as Plant Engineering Supervisor/Buyer for Hexcel
Corporation/Northrop Grumman Aerospace. This site manufactured carbon
loaded honeycomb composite core/stealth technology for the B2 Bomber
Program. In this position I obtained extensive industrial aerospace
experience supervising and planning for the plant-engineering department
environment. I expanded my knowledge base as a buyer for plant engineering
in the purchase of capital equipment for facilities and production, as well
as maintenance repair parts and shop equipment. My job responsibilities
included soliciting bids and purchasing outside contractor services,
implementing a preventative maintenance program, and setting up procedures
for all production and facilities equipment. As a project manager I
planned, organized, and supervised technicians during plant shut downs for
the upgrading and maintenance of equipment. My responsibilities also
included giving detailed project management presentations to operation and
engineering management and steering committees, constructing and leading
all plant safety meetings for all plant employees, and providing a single
point of contact for the emergency response team. During my time there, I
gained extensive experience as a plant engineering project manager that
involved implementing and facilitating plant expansion, movement and
process re-engineering through the use of problem-solving teams.
Michael Wilson
EMPLOYMENT EXPERIENCE
Quixote Transportation Technologies, 1862 Craig Park Court, St Louis
Missouri 63146
. Territory Sales Manager ( 2006 - 2009 )
. Actively applied consultative sales techniques to existing and
prospective customers within the distributor networks
. Performed direct sales of products to new or prospective customers.
. Generated quotations to meet customer's requirements on all
product/system offerings, while working & coordinating with
engineering and operations departments to write technically accurate
proposals.
. Traveled 50% - 75% annually to distributors and customers in a 6 state
territory.
. Attended and supported trade shows, exhibits, and conferences to stay
abreast of new products, technological advancements, competition, and
to identify new/additional sales revenue opportunities.
. Acquired technical knowledge of all products, applications, knowledge
of the sales process, organization dynamics, and the marketplace.
. Key competencies include communication skills, people skills, time
management skills, business skills, negotiation skills, and a strong
customer orientation and focus.
OPEX Corporation, 305 Commerce Drive, Moorestown, New Jersey 08057
. Regional Manager ( 2001 - 2006 )
. Sale of Remittance Processing equipment, support contracts, and
software.
. Responsible for 18-20 technicians who contractually serviced
remittance processing equipment and software that processed payments
in banks and other financial institutions.
. Trained technicians on the maintenance, support and upgrades on all
electro/mechanical and software products
. Increased customer's knowledge on all product lines, including the
features and benefits through verbal and written communication.
. Interfaced with Presidents, VPs, Managers, and Supervisors, who were
under contract to review performance report cards, including improved
processes and upgrades to equipment and software.
. Adjusted & maintained various databases providing accountability
reports for my territory and technicians.
. Perform annual performance reviews of all technicians and incumbent
personnel duties.
. Traveled throughout a four state territory to maintain the current
customer base and increase product sales, contracts, knowledge, and
productivity.
FTI Flow Technology, 8930 South Beck Ave, Suite # 107, Tempe, Arizona 85040
. Application Sales\Service Coordinator. ( 1996 - 2001 )
. Supported the application of all product lines, sales of equipment,
prepared quotes for new equipment and software
. Coordinated service, repair, and calibration of all product lines.
. Interfaced with domestic and international representative,
distributors, and customers to initiate new sales and service
business.
. Problem solved applications and installations with engineering staff
and equipment end-users.
. Engaged various databases for order entry and history reference.
. Supervised mechanical/electronic technicians to assure customers
requirements were met.
Hexcel Corporation/Northrop Grumman Aerospace, 2500 W. Frye Rd, Chandler,
Arizona 85444
. Plant Engineering Supervisor/Buyer ( 1988 - 1996 )
. Supervised, and participated in the purchasing, installation,
maintenance, and preventative maintenance of all plant production and
facilities equipment.
. Managed scheduled projects for plant maintenance shutdowns for
rebuilding and upgrading of equipment, and all outside contractor
work.
. Organized and implemented a comprehensive preventative maintenance
program.
. Purchased capital equipment, spare parts, tooling, and contractor
services for the Plant Engineering department.
. Solicited and supervised outside contractors. ( OEMs, Facilities, and
project installations )
. Facilitated and initiated team building and problem solving team
activities for process improvement.
. Performed comprehensive safety presentations for all plant employees.
Michael Wilson
MILITARY SERVICE
. United States Marine Corp. Reserve ( Honorable Discharge )
EDUCATION
. Ohio State University & Toledo University
. Community College, study of computer courses.
. Total Quality Management, Problem Solving, Front Line Leadership,
Consultative Sales
. Universal CFCs
COMPUTER SKILLS
. Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
. On-Contact, Access, ASK, Optimation, Foresight ( CRM and Order Entry
Databases )
. Various other programs and CRM data bases
REFERENCES
. Mr. Kurt Kinion - Domestic Sales Manager - Quixote Transportation
Technologies
Phone: 314-***-****
Email - ****.******@***********.***
. Ms. Susie Bockelman - National Sales Manager - OPEX Corporation
Phone: 520-***-****
Email ***********@***.***
. Mr. Wayne Ott - Manager - FTI Flow Technology
Phone: 480-***-****
Email: ****@*******.***
. Mr. Jack Lester - Operations Manager Hexcel Corporation/Northrop
Grumman Aerospace
Phone # 1-888-***-**** Ext 352
e-mail *******@**********.***
. Ms. Sharon Mann-Honeywell/BE Aerospace
Phone # 480-***-****
E-mail ******.****@*********.***
E-mail ***********@***********.***