OBJECTIVE

To obtain a rewarding and responsible position with the telecommunications

service industry which provides training, growth, professional advancement

and fulfillment

SKILLS SUMMARY

Well versed in the operation and maintenance of state-of-the-art analog and

digital transmission equipment. Strong problem-solving and troubleshooting

skills. Qualifications include installation, operation, modification,

maintenance, troubleshooting, repair, and analysis using test, measurement,

and diagnostic equipment and software. Seventeen years of

telecommunications experience to include three years of responsibility for

modern Telco transmission systems in Sonet/Fiber Telecommunications

Networks, and seven years of responsibility for 2/2.5/3rd Generation Mobile

Telecommunications Networks comprised of the industry's latest emerging

technologies and systems. Previous seven years of training and

progressive experience in planning, operation, and management of microwave

terminals and radios, satellite systems, multiplexers, and associated

equipment for the United States Air Force. Knowledge and ability in

support of LAN/WAN technologies to include network protocols and routing

over various wired and wireless mediums. Skilled in the installation,

modification, and troubleshooting of P.C. hardware and software.

Experienced in software such as DOS, Windows NT4/2000/XP, FTP, Microsoft

Word/Excel/PowerPoint/Access/Visio, Microsoft Outlook and Lotus Notes.

Familiarity with TL1, PDS Snyder, and Unix languages. Demonstrate web-

authoring skills using Microsoft FrontPage and Macromedia Dreamweaver.

Additional experience in management, training, customer support, and

Quality Assurance.

STRONG skills with data/voice transmission and switching equipment.

Particular specialization in the installation, modification, testing and

implementation of the transport layer for all standardized bandwidths, to

include DS0/DS1/DS3/STS1/STS3/OC3/OC12/ OC48/OC192 Ethernet/Gig-E - in

most of the industry's widely-employed transport systems, found in common

central office/data center environments.

First-hand and remote operation experience with most aspects of OSP

Telco/Service Provider engineering, implementation & outside transport

methods to include installation and equipment operation with data/voice

regeneration, termination and demarcation, wireless (RF/SHF, M/W,

Satellite) and wired mediums, fiber-optic deployment & SONET ring

configuration, aDSL & T1 HDSL applications, and with common OSP interfaces

such as CO office repeators, line repeators & doublers, NIU/CSU/DSU's,

cable vaults, cross-boxes, splice-points, pedestals, fiber-huts, and

customer-interface equipment. Recognition with other indoor/outdoor

implementation practices & requirements including demarc-extension, aerial

& buried-drop, bridge-tap identification & removal, line-recovery, customer-

interface equipment, and other aspects of Telco service delivery. Useful

application of punch-down, crimp, lacing and wire-wrap skills with the

working knowledge of Bellcore/Telcordia standards & requirements.

Software Experience: DOS, Citrix, Procomm, Exceed, Reflections X,

HyperTerminal, WinFIOL, Putty, and other SSH, Telnet + FTP terminal

emulators. Familiar with OMC function, as well as OMC/OA&M applications

such as Nokia NMS, Nortel OMC-S, Nortel NSP/MDM/CEM

PROFESSIONAL EXPERIENCE

CenturyTel Fiber Co. (d/b/a LightCore), Northwest Arkansas, Nov. 2006 -

Nov. 2009

Fiber Technician II

( perform Installation, Test/Turn-up, and acceptance of various Telco

transmission gear + related cabling and demarcation

( perform inspection/PM tasks at telco facilities on equipment such as

transmission systems, buildings/field sites, and

DC power plants (generator, battery, & rectifier)

( manage & supervise contracted equipment installations, construction,

fiber-splicing & repair efforts at OSP/ISP sites

( respond to on-call/call-outs at company facilities, co-locate and

customer premises, as well as to hundreds of miles along

the interconnected fiber network

( perform fiber/cable locating and related damage prevention tasks

( provision, test & deliver DS1/DS3, OC-n & Ethernet/Gigabit-Ethernet

services

( utilize transmission testing equipment such as OTDR's, BERT & protocol-

analyzers (Nettest Exfo Digital Lightwave

TTC/Acterna T-Berd HP/Agilent CERJAC)

Installation & Commissioning, operational, on-call, and fault-resolution

responsibility of the following systems:

( Nortel Networks OC-12/OC-48 (classic) Transport

( Fujitsu Optical Transport: FW4500, FW7500, FW7120/FW7420, FW4100,

FW4300, FLM-150, FLM-2400/600

( World Wide Packets LE-311 Optical Gb-E/Ethernet SDS switches

AT&T and Cingular Wireless, Seattle/Tacoma Washington, Oct. 2000 - April

2006

Lead Network Data (C.O./MTSO/MSC/RDC) and Switch Operations Technician -

Lead Tech, Tech IV

( Maintain, repair, and provision, implement and expand the Cellular

Network Transport, Radio Network, Inter-Machine/

Inter-System Trunking, PSTN interface and interconnect

( Using Remedy Fault Analysis & notification, create and respond to trouble-

reports internally and externally with

LEC/IXC telephone companies and with systems' manufacturers with

responsibility of overseeing/assisting-with proper

resolution of any and all perceived service interruption or degradation

( Interpret severity, criticality and impact of troubles, diagnose &

resolve network issues, and escalate trouble cases, where

appropriate, within service agreements established with LEC/IXC's & with

system vendors

( Day-to-Day DS0/+DS1-SONET Testing, Acceptance, Provisioning, Integration,

Performance Monitoring, call-trace, and test calls across

transport & switching systems

( Voice/Data Service enhancement via network implementation, augmentation,

hot-cuts, & software release deployment

( Cell Site Base Station provisioning for growth/turn-up, reconfiguration,

rehomes, network integrations & RF retunes.

( Oversee contracted installation labor supporting Transport & Switching

Systems hardware installation. Testing and

acceptance of related equipment installs for assurance of company &

Telcordia standard

( Call-Routing/Data-Translations familiarity

( Protocol Analysis with Interquest NetTest, Tektronix K1205 (+VNC Viewer),

& Radcom PrismLite Analyzers

( Data Transport Protocol familiarity including SNMP, X.25, Frame Relay,

ATM, TCP/IP

( Understanding of PSTN & Network Voice Signalling methods such as MF &

DTMF, SS7, ISUP, H.248 HIOP, RANAP

( SS7/STP transport, interaction, and analysis with Access-7, K1205 &

Nettest (Analyzers), via transport hardware:

MSC, Nortel SIG, IMACS/CP-800

( Knowledge of Voice Path adaptation/coding, and echo-cancellation

practices, implementation, and trouble-isolation skills

among in-system & external-hardware environments to include

Tellabs E-can Shelves + Verity Product Line

( VLR/HLR mobile registration system operation & maintenance + 100% up-time

assurance of Billing & CGF systems-

function for all revenue-generating platforms & automated billable

services provided

( Phase 2 Enhanced 911 systems implementation, integration, and day-to-day

operation to comply with Government-

mandated Location-success standards (Andrew Corp. GCS +

TruePosition Wireless Location Systems)

( Monitor, Operate, and Maintain Power Distribution, Power Plant, & UPS

Systems (such as Lucent Galaxy GPS-4848,

Helios, and Argus Plants, Rectifiers, Inverters, Batteries,

and Fusing Panels/distribution equipment)

Provisioning, Monitoring, Operational, on-call, and fault-resolution

responsibility with the following systems:

( Voicemail Platforms: Comverse Trilogue, Lucent Octel CA/Sierra & Lucent

AnyPath High-Capacity

( Voice Activated Dialing System: Comverse VAD

( PBX: Avaya PBX & Lucent Partner phone systems

( Optical Transport Equipment: Nortel Optera, Tellabs 7120+DACS, Fujitsu

FLM-series Fiber/SONET mux's

( Symmetricom GPS BITS clock site and system network synchronization

equipment

( TDMA, GSM, and W-CDMA/UMTS Cellular Networks supporting analog circuit-

switched voice and packet-switched

VoiceOverIP Voice/Data over ATM via transport protocols such

as CDPD/GPRS/EDGE/3GPP R99 + R5 HSDPA

Data Service Transport Platforms: 7 & 15K Nortel Passport in

SGSN & D-MSC Media Gateway,

UMTS RNC + U-Media Gateway + USGSN, Nortel/BayNetworks ASN Routers,

Lucent 3GPP UTRAN +

Lucent Media Gateway + USGSN Architecture

Voice Service Telephone switches: Nortel DMS-MTX, DMS-100,

DMS-250, and DMS-GSM, +

latest Distributed-MSC platforms in use, and the Lucent Call

Server/SoftSwitch

DCS/DACS/DXC/E-DSX: Alcatel IMACS/CP-800, Tellabs V4500,

Tellabs 5320L/5500 (with Hi-Density Port Shelves),

Tellabs 7120, Alcatel 1630/1631 (with NewBridge ATM

interconnections), Lucent DACS II/IV

BSS + connected Cell Sites: Nokia BSC 2i/3i, + connected

Nokia BTS's, Nortel DMS-MTX Urban/Macro/

Micro Base Stations, Nortel BSC & 3rd Generation UMTS POC/AN/RNC

nodes + connected iBTS's,

Lucent UTRAN-RNC/bPSAX/NAD + connected nodeB Base Stations

AT&T Wireless Contract - Digicomm Communications Inc., Seattle/Tacoma

Washington, May 2000 - Oct. 2000

DS3/DS1 Network Implementation Technician/Tester

( Performed acceptance testing and troubleshooting of DS3 and DS1 HI-CAP

circuits

( Utilized BER test equipment/software systems such as TBERD

2310/2209/310/307/305/211/224, Centest-650, and

NetAnalyst for testing and monitoring of such high-capacity

circuits

( Proved DS0 quality by functional test calls, carrier analysis, and

digital bit-error-rate testing

( Performed wire-wrapping and placed DSX jumpers for the installation of

DS3/DS1/DS0 circuits and equipment

( Accomplished port growth, restoration, configuration, and all electronic

cross-connects in new Tellabs 5500 + 532L DCS

( Managed and coordinated work efforts of LEC installers and cell site

technicians to ensure proper installation and

integration of DS1 and DS3 circuits to new Nortel MTX base

stations

US West/Qwest Communications Contract - Tek Systems/Aerotek, Salt Lake

City, November 1999 - April 2000

Customer Communications Technician

( Utilized systems such as REACT, WFA /C/DI/DO, TEMS, NMA, TIRKS, and Lotus

Notes

( Remotely tested, turned-up, and provisioned high-capacity circuits such

as DS1 and DS3 trunks

( Monitored, interpreted, analyzed and diagnosed the output of networks to

determine the end-to-end status of the circuit

operation via related network elements

( Remotely controlled loopbacks and configuration in fiber-optic

multiplexers, office/line repeators, NIU's (network

interface units), customer CSU/DSU's, and other network

elements for testing and turn-up of high-capacity circuits

( Remotely interfaced test access points such as T3AS and Hekimian in

various DACS (Tellabs, Lucent, Alcatel)

for DS1/DS3 testing, performance monitoring, and the

establishment of electronic cross-connects

( Managed and coordinated work efforts by interfacing with multiple work

groups and customers

( Managed work-load and multi-task for compliance of established critical

dates and service-delivery requirements to

ensure the timely establishment of high-quality Voice/Data

service and work requests

United States Air Force, September 1992 - October 1999

Mobile Communications Team Leader, May 1999 - October 1999

( Managed six-person team and $3.2 Million in satellite & terrestrial

microwave equipment assets

( Engineered communications links, performed site surveys, developed

circuit configuration worksheets, and utilized

topographical maps and RF path profiles for the deployment &

installation of mobile telecommunications networks.

Coordinated with government agencies for frequency clearance

and access authorization of DOD satellites and resources

( Recorded data and statistics, identified problems, and performed analysis

during network installation and operation

( Conducted digital wideband and satellite communications systems training

for employees of a 35-person workcenter.

Modified workcenter training outline to allow better qualification

coverage

Satellite/Wideband SHF Communications Technician, July 1993 - May 1999

. Installed, operated, and repaired TropoScatter & Satellite equipment,

line-of-sight microwave radios, & mux's

. Configured and maintained first and second-level multiplexers, fiber

mux's, STU signal termination devices, wideband modems, frequency

synthesizers and converters, receivers, patch bays, distribution frames,

circuit junction boxes, high-output Klystron Amplifiers, power supplies,

antennas & waveguides, & encryption devices

. Troubleshot circuit, system, and network problems utilizing detailed

schematic diagrams, fault isolation flow charts, circuit configuration

worksheets, RF path profiles, and various test equipment

. Utilized various test equipment including distortion and spectrum

analyzers, oscilloscopes, bit error rate test sets, analog test sets,

signal generators and oscillators, frequency counters, power meters, and

volt/ohm meters

. Performed testing and standardized alignments of channels, carriers to

ensure high-quality voice/data circuits

. Performed preventive maintenance inspections consisting of timing

standard adjustments, channel level checks, baseband level adjustments,

noise-figure tests, and gain adjustments in receivers and low noise

amplifiers.

. Conducted regional wideband communications systems training for

servicemen of multiple D.O.D. branches to enhance individual job skills.

Developed training products, student handouts and guides, and lesson

plans

EDUCATION

( Associate of Applied Science Degree, Electronic Systems Technology,

Community College of the Air Force - October 1999

SPECIALIZED TRAINING and AWARDS

( a full course list of completed professional, technical, and system-

specific training, in formal, web-based, CBT and

OJT settings can be provided upon request

( Professional Honors, Awards, and Recognition received can be provided

upon request

REFERENCES

( Professional and Personal References can be provided upon request

Contact this candidate