Manager Medical

Monica Redden Home: ***/***-****

BSN, RN, BPE Cell: 248/924-

5894

RN Licensed

********@*****.***

Profile

Knowledgeable, versatile, professional nurse with 23 years of

experience and commitment to healthcare as a

profession. Experienced in all arenas of patient care as a charge

nurse, acute care provider, case manager,

rehab coordinator, and a wellness design consultant. Served as a

representative and participant in key areas

of healthcare including risk management, patient safety initiatives,

audits and program development.

Areas of strength include:

. Professional, experienced, collaborative team player

utilizing resources creatively to achieve results.

. Leadership management and program development of projects

in the hospital and community setting.

. 10 years of diverse levels of staff nursing experiences in

(Adult Critical Care ICU, Cardiac/Lung transplant, Cardiac

telemetry, Outpatient Clinics, Orthopedics).

. 2 years experience fulltime Case manager for the inpatient

acute care population (Cardiac, Medical and Emergency

Medicine).

. 5 years experience in Cardiac Rehab (using skills and

knowledge acquired from my Bachelor's of Physical Education

/Sports Therapy Degree).

. Departmental Representative for new health initiatives,

program development and professional practice improvements.

. NCLEX Exam Written December 2000 (Minnesota Board of

Nursing), Visa Screen Certified 2001, Permanent US

resident (Green Card 2001), US Citizenship Process to be

completed by December 2007.

.

Experience

Heartland IV Pharmacy, Team Leader, Manager Livonia,

MI

Full-time, (8/07/08 - Present)

. Daily operational management of the admissions and benefits

department operations.

. Staffing, scheduling, evaluations, and management of 13 staff

members.

. Development of business contracts, performance improvement and

quality assurance programs for Central Admissions Department.

. Responsible for departmental, hiring and training of new

employees.

. Central intake program development for 3 pharmacies.

. Coordination of care and services with all members of the

pharmacy team.

. Utilization of insurance coverage criteria for home infusion

therapy

. Knowledgeable of Medicare, Medicaid and various HMO coverage

criterion.

Memorial Hermann Katy Hospital, Day Surgery /Endoscopy

Katy, TX

Per Diem Staff RN (9/4/07- 5/23/08)

. Acute nursing care of pre and post surgical patient's infant to

adult ages ( orthopedic surgeries, gynecologic surgeries, hernia

repair, circumcision.

. Recovery and discharge of endoscopy patient's, assistance with

conscious sedation for endoscopy and interventional radiological

procedures.

. IV therapy including blood transfusion, antibiotics, IVIG

therapy.

. PI initiatives/ Shared Governance as assigned by the nursing

manager.

. Nursing care computer documentation using Surginet/Care4

program.

Spring Branch Medical Center, Charge Nurse ICU

Houston, TX

Full Time RN (3/12/07- 9/1/07)

. Night shift Charge Nurse for 12 bed SICU.

. Coordination of staff shift assignments, night shift census and

acuity reports, PI audits.

. Patient care rounds, onsite staff education and patient care

support.

. Chart audits, daily charge RN shift report, ACLS management of

emergencies.

. Management of concerns/complaints by nurses, physicians,

patients and family members.

. Coordination of staff resources and unit needs in collaboration

with the ACOS, Nursing Director and VP of Nursing.

. Educational Support to nursing staff as a leader, mentor and

partner in patient care.

. Supported the MICU charge nurse in emergencies and staffing

when needed

Dartmouth Hitchcock Medical Centre, Adult Intensive Care

Lebanon, NH

Full Time Staff Nurse (4/1/06 - 2/20/07)

. Direct patient care using the nursing process for the

Neruo/Medical/Surgical Patient population.

. Completion of the Indian University Critical care Course June

2006.

. Conscious Sedation module Completed December 2006

. Coursework Completed in Critical Care Refresher Series June

2006, September 2006 and Practice Made Perfect Skills day

October 2006.

. ACLS/BCLS current certification.

. Skilled in treatment/emergency management of complex patients

requiring continuous hemodynamic monitoring: arterial lines,

Swan Ganz lines, intracranial pressures, ventilator care and

critical thinking to resolve ongoing changes in the patient's

health states.

. Experienced in the utilization of ventriculostomies, camino bolt

monitoring, administration/monitoring of paralytics,

vasopressors, and conscious sedation medications.

. Member of the Adult Critical Care Practice Council Committee.

Dartmouth Hitchcock Medical Center, Case Management

Lebanon, NH

Full time Clinical Resource Coordinator (1/1/04 - 3/31/06)

. Coordination of discharge services for and assigned patient

population (cardiac/emergency medicine/inpatient medical).

. Utilization of nursing clinical knowledge to asses, plan,

implement and evaluate interventions to support patient care

needs and validate acute level of care need.

. Collaborate with all members of the healthcare team evaluating

the present treatment plans, patient responses and

identification of needs/barriers to discharge.

. Act a patient/family advocate for healthcare resources.

. Creative utilization of resources (ACOS, risk management,

insurance systems, vendors, community services) to achieve the

desired patient outcomes.

. Department representative for the development and implementation

of the Outpatient Antibiotic Therapy Program.

. Designed the clinical resource coordinator manual for the

Emergency Department and Outpatient Clinics.

. Negotiated financial reimbursement for patient care needs with

insurance companies/vendors.

. Utilization review for medical necessity and level of care using

the MCAP review tool.

. Member of the Case Management Society of America and the New

England Case Management Society.

. Coursework completed in: Quality Improvement, Managing Conflict,

Emergency Room Case Management, Death and Dignity Effective

Communication, Negligence, Smoking Cessation, Advance

Directives, Health Literacy and Patient Care Standards.

Dartmouth Hitchcock Medical Center, ICCU

Lebanon, NH

Full time Travel Nurse (7/1/03-12/31/03)

. Direct patient care for the pre and post procedure cardiac

patient population.

. Patient education and assessment using critical pathways and

hospital protocols.

. Collaboration with all members of the healthcare team

(physicians, physiotherapist, nursing, unit support, social

workers) to achieve desired patient outcomes and discharge from

the hospital.

. Delegation of tasks to support staff for patient care needs.

. Course Work Completed in: ACLS/BLS, Continuous Quality

Improvement, Performance Improvement, Legal Aspects of

Negligence, Communications, Confidentiality, Legal Implications

of Charting, HIPPA, Workplace Safety, Patient Rights, Lethal

Arrhythmias, Heart Failure, and End Stage Renal Disease.

. Registered /Licensed with the New Hampshire Board of Nursing.

Duke University Medical Center, Cardiovascular Thoracic Transplant Step-

down

Full time Traveler (6/1/01) changed to Staff RN (5/31/02 - 6/30/03)

Durham, NC

. Nursing care and medical management of the pre and post

cardiac/thoracic transplant patient.

. Coordination of discharge planning/teaching with the transplant

coordinator, patient and families.

. Care for LVAD and BIVAD device patients.

. Telemetry monitoring, cardiac medication teaching, emergency

arrhythmia management, external pacemaker monitoring, pre and

post catheterization patient care.

. Care for the congestive heart failure, acute myocardial infarct,

stroke conditions, pacemaker implantation, transplant and

coronary bypass patient population.

. Completion of the CVT Step-down/Transplant course, LVAD /BIVAD

course, EKG and Dysrhythmias, Pacemakers and ICD's certificate.

. ACLS/BLS Certified.

. Patient and family education of heart devices, transplant

medications, lifestyle modifications.

. Registered/Licensed with the North Carolina Board of Nurses.

Rex Hospital and Healthcare, ICCU Raleigh,NC

Full time Travel Nurse (1/13/00 - 5/31/01)

. Acute nursing care/management for the interventional cardiac

patient, acute myocardial infarction, CHF, active GI bleed

patient population.

. 12 Lead EKG testing, Holter monitoring, discontinuation of

cardiac sheaths, external cardiac pacing.

. Completion of the Intermediate Care Course and Cardiac Surgery

module October 2000.

. ACLS/BLS Certified.

. Member of the Coronary Care Nurses Association.

St. Boniface General Hospital, Orthopedic Surgical Unit

Winnipeg, MB

Part-time Staff Nurse (4/1/98 - 1/1/00)

. Nursing care of the pre and postoperative joint replacement

patient population.

. Assessment and treatment of post operative complications.

. Administration of clinical therapies: Cryotherpay, TENS, CPM

machine.

. Patient education of ambulation with assistive devices:

crutches, canes, walkers.

. Registered/Licensed with the Manitoba Association of Registered

Nurses.

Lyford Cay Hospital, Outpatient Clinic/Emergency Nassau,

Bahamas

Part-time Staff Nurse (8/1/97 - 2/20/98)

. Emergency/ outpatient nursing assessment and management of

medical needs (pediatric to adult).

. Performed history assessments, physical evaluations,12 lead EKG

testing, Hotler monitoring set-ups, exercise stress testing,

stress echo testing and Enhanced External Counterpulsation

cardiac therapy.

. ACLS/BLS Certified.

. Registered/Licensed with the Nursing Council of the Commonwealth

of the Bahamas.

Victoria General Hospital, Inpatient Physical Therapy Assistant

Halifax, NS

Full time (5/1/96 -10 31/96)

. Performed physical therapy exercise and evaluations for all

types of inpatient populations in collaboration with the

physical therapy staff.

. Applied principles of health maintenance, restoration,

kinesiology and biomechanics to teach patients skills to meet

rehabilitation goals.

. Reported and documented daily patient assessments of rehab

progress.

. Worked in collaboration with all members of the healthcare team

to develop care plans for patient discharge needs.

Gwen Sector Creative Living Centre, Exercise Facility/Wellness Consultant

Winnipeg, MB

Full time Contract Position (5/1/92 - 12/20/92)

. Designed a senior wellness center and served as a

health care consultant to the organization.

. Promotion of the senior wellness program to outside

community organizations and the public.

. Reported to the Board of Directors on the progress

and development of the wellness center and its

programs.

. Member of the Business and Professional Women's

Association of Manitoba.

Kinsmen Reh-Fit Centre, Exercise Program Consultant

Winnipeg, MB

Part-time B.P.E Graduate Position (6/1/91 - 12/31/95)

. Designed and delivered rehabilitative exercise and

wellness programs in collaboration with the

interdisciplinary medical staff.

. Utilized stress test results, medical diagnosis,

research based training principles and cardiac risk

factor profiles to guide individual rehab /exercise

program design.

. Health status monitoring and client caseload

management of various types of members (18-100 years

of age).

. Instructed the monthly lifestyle/health maintenance

education program and exercise classes.

.

Education

University of Manitoba, Canada May

1996

Bachelor of Science Nursing

GPA 3.6, Dean's Honor List

University of Manitoba, Canada May

1992

Bachelor of Physical Education

GPA 3.0, Dean's Honor list

CNAT Exam June 1996

USA Certification

NCLEX December 2000

Minnesota State Board of Nursing

Visa Screen Certification March 2001

International Commission of Health Care Professions

Commission on Graduates of Foreign Nursing

Nursing State Board Licensure

Michigan May 2008

Texas March 2007

New Hampshire July 2003

North Carolina February 2000

Minnesota December 2000

Commonwealth of the Bahamas July 1997

Manitoba, Canada August 1996

References

Don Lobb

Director, Nursing Services

Heartland IV Pharmacy

(866/560-8955)

Cell: 734/751-0458

Jauwanna Bryant

Pharmacist Team Leader

Heartland IV Pharmacy

866/560-8955

Cell: 313/864-1307

Darlene Hudson

Manager, Day Surgery Unit

Memorial Hermann Katy Hospital

281-***-****)

Hugh (John) NGO

Nursing Director, SICU/MICU

Spring Branch Medical Center

(713- 984-3682)

Claudette Brochu

Nursing Coordinator, Level 1 Trauma ICU

Dartmouth Hitchcock Medical Center

(603/650-5000)

Contact this candidate