Sales Sap

Shubha Agrawal

SAP SD Functional Consultant

Tel: 410-***-****

Cell: 916-***-****

E-mail: ******@*****.***

Status: US CITIZEN

SUMMARY

. Nearly Five years of experience that includes functional skills and

Configuration and Implementation of SAP Sales & Distribution module.

. Experienced in cross-functional knowledge and integration with FI and

MM.

. Worked on Setting up and Configuration of the complete Sales

Organization, Master Data, Sales, Shipping and Billing, (RRB) Resource

Related Billing.

. 2 Full life cycle SD implementation

. Experienced in authoring and executing Unit, Integration and User

Acceptance testing and documentation.

. Has prior functional experience of four years in sales and

marketing and five years in banking and financial

institutions.

. Exposure to Pharmaceutical/ Biotech Validation testing and

documentation.

. Knowledge on Good Manufacturing Practices (GMP)

. Excellent business process knowledge.

. Excellent computer skills; including MS Office Suite,

Visio, MS Access and Excel

Education; Bachelors of Science - Dr. Hari Singh Gour University

Sagar India

SAP Skill Set:

SD (OTC) : Master Data, Sales, Shipping and Billing

Associated Areas : Warehouse Management, Transportation,

Pricing

Logistics Information : Sales Information Systems

Systems

Interfaces : FI, PS, MM, CS, GTS, HR

PROFESSIONAL SUMMARY

Smiths Detection Inc. Baltimore MD

Aug 2008 - Current

SAP SD Functional Consultant (Production Support) SAP R/3 ECC

6.0

Smiths Detection is a world leader Global Technology, government regulated

in transportation security, airport X-ray systems used in the search for

illegal, dangerous items or for explosives in checked baggage, or on

passengers.

Experience in SAP Global Support, worked for North America and Canada

Worked closely with European support team to resolve system issues

. Strong analytical skills, ability to translate the solution into

configuration,

And application development requirements

. Gathered detailed requirements from business users for support work,

and enhancements to existing SAP configuration or development

objects.

. Worked on tickets, analyzed, reviewed and troubleshooted the issues in

the SAP application and provided best solutions to Users.

. Worked on required changes in configuration for SAP SD on Master data,

Sale Order Processing in various business scenarios using Sales

document type, Copying control concepts for all sales documents,

Availability Check (ATP) and Transfer of Requirements.

. Worked on required changes in the configuration for Special Business

flow such as inter-Company Stock Transfer, Intra-Company Stock

Transfer, Inter Company Sales and Drop shipment (Third Party Sales)

Transaction.

. Involved in the Configuration of Pricing Determination Procedures for

all business flows, Condition supplements, Condition Exclusion,

Account Determination procedure and Output Control

. Involved in the configuration of Billing documents which includes the

special business process such as Milestone billing, Resource Related

Billing (RRB), DIP file, WBS element (work break down structure), Cost

Elements.

. Experience in the integration of SD with FI, (PS) Project System, and

MM, CS and GTS Modules.

. Experience in defining complete test scenarios to cover full scope of

the business as well as creating master data and carry out the unit,

cycle and integration tests

. Documented system modules and features for training and user manuals

. Developed SAP Query and quick viewers for users to view reports.

. Developed functional specifications for Smart-Forms, SAP Script,

Reports, Interfaces and Enhancements and coordinate with technical

team (ABAP) to ensure proper implementation.

. Worked on Customer Service management module (CS) and GTS module.

. Worked on (CS) to Notification, credit memo debit memo, field repair

order and service order.

Respironics Inc (Philips Healthcare) San Diego CA Jan 2008

- July 2008

SAP SD Functional Consultant (production support) SAP R/3

Version 4.7

Philips Health care (Electronics) is a global leader in developer,

manufacturer and healthcare, lighting, products, services and solutions

sleep and respiratory markets.

. Gathered and analyzed business requirements, Configured, Documented,

testing and supported SAP SD module.

. Experience in configuring SAP SD including Organization elements,

Master Data, Sales, Pricing, Billing, and Account Determination.

Worked on Remedy system.

. Resolved trouble tickets reported on SAP application functionality.

. Writing and Executing test scripts. Authored unit test scripts.

. Involved in day-to-day work activities. SAP Software Validation

experience in Pharmaceutical GMP and health care environment.

. Involved in the configuration on Rebate Agreement at the combination

of Customer and the Material and the relevant settlement at the

completion of target.

. Analyzed and monitor business processes from order entry through

delivery and billing to ensure effectiveness. Developed SAP Query.

. Resolved incidents/problems with the system as they arise and resolve

issues or

Escalate to the SAP product support group as deemed necessary.

. Had BW overview users training at work.

Allergan Inc. Irvine CA

May 2007 - Sep 2007

SAP SD Functional Consultant

SAP R/3 Version 4.7

Allergan Inc. is a global specialty pharmaceutical and medical device

company that discovers develops products for the neurosciences, medical

dermatology.

. Gathered and analyzed business requirements and testing and supported

SAP

. Understanding and experience working in FDA CFR compliant

environments.

. Worked on sales orders, shipping, billing, deliveries, batch

management, shipping and transportation, master data, some EDI, stock

transport orders, interfaces/integration and reports. Master data

maintenance

. Working knowledge of GMP, Risk management and Understanding of Systems

Development Life Cycle (SDLC) principles.

. Computer SAP Software Validation experience in Pharmaceutical GMP

Environment. Involved in day-to-day work activities.

. Manufacturing process knowledge in Pharmaceutical Industry.

. Gathered requirements for Writing Functional Specification.

. Documented and updated reports and documents.

. Performed Unit, Integration, regression testing OTC module.

. Writing and Executing test scripts. Authored unit test scripts.

. Created and modified Qualification Summery Reports (QSR)

. Involved in Creating and modifying Validation summery Report Tables of

contents for reports.

. Knowledge of FDA and validation requirements as they relate to the

pharmaceutical and biologics industries.

Navy ERP (A Public Sector)(Bearing Point) Annapolis MD Aug 2006 - March

2007

SAP SD Functional Consultant

SAP R/3 Version 5.0

Worked as part of SAP Sales and Distribution (SD) team. Worked on

implementation and integration of the SD module for large Public Services

clients

. Gathered details requirements from users, High level Designed

documents

. Prepared documents for going blueprinting.

. Gathered and analyzed business requirements, Configured, testing and

supported SAP implementation.

. Supported unit and system testing of SAP implementation. Worked as a

member of the team for an SAP SD implementation, provided support to

end-user.

. Understanding of the following areas within Sales and Distribution

customer maintenance, pricing, contracts, billing, integration with

finance (FI), and integration with project systems (PS) and FM

Worked in Public Services SAP team. Configured SAP Sales &

Distribution (SD).

. Worked on Configuring Shipping, Route determination, Transportation

and Shipment Cost determination.

. Configured the Available to Promise ATP

. Experience in configuring SAP SD including Organization elements,

Master Data, Sales, Shipping, Pricing, Billing, Account Determination,

and Resource Related Billing (RRB)

. Excellent knowledge of Integration with Financials (FI), Funds

Management (FM), Project Systems (PS).

. Understanding of Federal financials and the Industry Solution for

Public Sector

(IS-PS)

. Understanding of Dynamic Item Processor (DIP) Profile combination

creation and set up - primary/secondary profiles: Cost Center based,

Cost Element based, Activity Type based, Accounting Indicator based.

. Experience with automated testing tools (Mercury, Auto Tester)

Freight liner (A Daimler Inc) Portland, OR Sep 2005-

May 2006

SAP SD Functional Consultant (Production Support) SAP R/3 Version

4.6C

Freightliner LLC, a Daimler Chrysler company, is the largest heavy-duty

truck manufacturer in North America.

. Resolve trouble tickets reported on application functionality.

. Worked on trouble tickets on both the technology used to develop

system interfaces as well as application functionality.

. Worked with business owners in developing, maintaining and delivering

solid SD solutions for the organization.

. Developed SD solutions through requirements and design, through

rollout into production, taking overall ownership through project

delivery.

. Performed SD configuration activities, test changes and ensure desired

results are achieved.

. Provided functional support to application development efforts to

ensure delivery of solid business solutions.

. Analyzed and monitor business processes from order entry through

delivery and billing to ensure effectiveness.

. Performed special projects and or duties, as required, to assist

department and the Company in achieving its goals and objectives.

. Analyzed customer's business requirements, needs and objectives and

map them to the SAP processes, solutions and products that are being

implemented.

. Worked with end user teams to mediate, resolve incidents, problems and

find solutions so as to help in the day- to- day smooth transacting of

the SAP system.

. Helped end users in solution testing, user acceptance testing and

training

. Resolved incidents/problems with the system as they arise and resolve

issues or escalate to the SAP product support group as deemed

necessary.

. Experience with Sales Order Processing, Delivery Processing, Sales Doc

Types, Pricing Conditions.

Genentech Inc San Francisco CA March

2005 - July 2005

SAP SD Functional Consultant (OTC) SAP R/3

Version 4.7

Genentech is a biotechnology industry major in research and development,

manufacturing of products for serious or life-threatening medical

conditions.

. Identify business requirements and mapped in the SAP Application.

. Customizing and configuring the application to the business needs in

areas of Org structure, Sales, Returns, Output determination, Pricing,

Configured the Available to Promise ATP, Delivery, shipping & Billing.

. Worked in implementation of SAP SD cross integration with modules FI

and MM.

. Responsible for testing and documenting the results as a

representative of the Sales and Marketing department. Performed Unit

and Integration testing for OTC

. Performed testing of OTC transaction codes and verified with users

requirements

. End User training Documents and post live support.

. Coordination with the developer (ABAP) by finding the correct tables

and fields names, which will be used in the programs. Writing the

functional specs, which specified the full flow of the logic

OTHER PROFESSIONAL SUMMARY:

E-Trade Financial, Sacramento CA Jan 2004 - Feb

2005

Position -Executive - Financial sales rep

. Identify and align key client objectives with E-TRADE solutions and

communicate benefits through customized presentations and proposals.

. Prepare competitive responses to documents and maintain response

database.

. Work as an integral team member with sales managers to achieve sales

goals.

. Interact with internal information providers as needed.

. Establish proposal development schedule, including key deliverables

and action items, and track progress.

. Verify customer information and educating them about website and

services.

. Manage client reference program.

. Worked closely with marketing to develop sales tools and training

materials.

JP MORGAN Chase Bank, Houston, TX April 1999 - Dec 2003

Position: Accounting Executive & Sales Rep

. Worked on MS office 95/98, Word, Excel, outlook Express Win NT, Win

95/98

. Worked on MS SQL Server 7.0, Oracle 7.x, E-Commerce, Languages: Java

1.2

. Responsible for Customer relationship and handling of transactions in

terms of Checks, Cash and balancing the transactions Debit and Credit.

. Responsible for Image Tech of the bank is carried in touch with

Customers.

. Well versed with all banking transactions and familiar with

computerized environment. Familiar with the NCR7760.

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