Sales Customer Service

Jinu Hong Herring

**** ******** ** **********, ** 94588

925-***-****/ ********@*****.***

Objective Seeking a recruiting position, utilizing over six years of demonstrated success

and experience in the sales, customer service, and consulting industry.

Qualifications • Outgoing personality with excellent communication skills: listening,

speaking, and writing.

• Proficient in multi-tasking and prioritizing – able to perform

independently.

• Strong ability to provide product and service knowledge to clients and

future customers.

• Strong skills in account development and territory management.

• Proficient in requirement based selling sales approach.

• Strong work ethic and willingness to do what it takes to get the job done.

• Proficient in: Microsoft Office; Word, Excel, PowerPoint, web

developing tools, and internet.

• Competitive and very goal oriented.

• Possess effective phone skills with the ability and experience to set

appointments via phone.

Education

San Jose State University, San Jose, CA

2001-Dec. 2008

B.S. degree in Business Management

Experience

Leasing Consultant

Oct 2008-Present The Irvine Company, San Jose, CA

Assist in marketing the property through craigslist and weblisters.

Achieved 70% closing ratio by effectively qualifying prospective residents and

verifying applications.

Received Top Leasing Agent of the month award in April, November, December

of 2009

Received Tenure Bonus twice in first year of employment

Be the initial contact between the public and the company.

Cold call company generated leads and qualify prospects based on their needs and

also by selling The Irvine Company Rental Living Style.

Insurance Agent

April 2008-2009 Farmers Insurance Group, San Jose, CA

Promoted from Reserve Agent to Career Agent in record breaking two weeks

Generate and maintain new and existing clientele

Provide consultation for insurance/ financial services.

Market and campaign by building rapport and generating referrals through

promotional events.

Communication Specialist/ Sales Representative

Nov 2006-2007 Verizon Wireless, Pleasanton, CA

Achieved 110% of sales quota

Maintained and grew existing customer base and manage churn proactively.

Demonstrated equipment functions and network capability.

Effectively performed in a team-based environment by support and sales

approaches and resolve escalations.

Executive Team Trainer

Jan 2005-2006 American Communication Network, Pleasanton, CA

Promoted to become Executive Team Trainer

Recruited and trained 10 Team Trainers within 6 months

2 Team Trainers promoted to Executive Team Trainer in 30 days

Conduct weekly motivational meetings with Executive and Team Trainers

Contacted immediate relations to build a strong rapport and to offer

communications services i.e. internet, long-distance

Assisted in training new representatives in product knowledge and marketing

programs

Skills Fluent in Korean Language

Software compatible: Microsoft Word, Excel, Access, PowerPoint, Explorer

Life Insurance, Code & Ethics, Fire & Casualty

License

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