Donna L. Mayle

**** ***** *** ****

Marine City, Michigan 48039

810-***-****

abmwl7@r.postjobfree.com

SUMMARY

A dependable and resourceful quality engineer with demonstrated

expertise in quality control, product testing, operations analysis,

total quality management, cost of quality, scrap reduction,

engineering specification determination, and supplier management. A

highly skilled producer who improves on key processes to deliver

positive results and ensure efficient practices company-wide. Employs

a systematic team approach to problem solving. Utilizes in-depth

knowledge of quality methodologies to identify beneficial improvements

in communication and implement changes that contribute to the overall

success and growth of an enterprise.

TECHNICAL SKILLS

Microsoft Word, Works, Excel, Access, PowerPoint, IMPACT/DPACT, PFMEA

Process Flows, DFMEA and Control Plans, Powerway, IMDS Reporting,

Covisint for Ford, DCX, Delphi, APQP Methodologies, ISO 16949 and

ISO17025 Interpretation and Implementation

EXPERIENCE

TMD Friction Inc., Troy, Michigan

Quality System Specialist, 2009-2010

. Tested products by utilizing compression machine and shear machine.

. Performed resonance frequency and dimensional testing.

. Used CMM machine to perform flatness and parallelism measurements.

. Organized and rewrote work instructions.

. Created process flows for standard operating procedures after

reviewing corporate and another manufacturing facility's standards.

. Conducted internal audits based on TS16949 and corporate requirements.

. Developed corrective and preventive actions based on findings of

audits.

. Designed calibration database, assigning each piece of equipment with

unique equipment number and including full history of equipment by

using Microsoft Access.

. Created process flow, PFMEA, control, and SPC studies.

. Devised testing required for PPAP submittal.

HP Pelzer, Port Huron, Michigan

Quality Engineer, 2004-2008

. Coordinated TS16949 internal auditing activities and new product

launch activities. Developed and implemented layered process audit

system.

. Handled supplier/customer issues though corrective action process.

Monitored conformance to customer standards and expectations.

. Prepared PPAPs and developed and monitored receiving, in-process and

outgoing inspections, and supervised quality auditors. Organized

product engineering changes and submitted PPAPs.

. Tracked annual layouts and submitted samples for material testing.

Implemented and controlled work instructions, specifications, and

forms.

. Performed periodic quality manager duties, including reorganizing

departmental tasks. Eliminated inefficient position. Reported

quality matrices during management review. Supervised quality

engineers and coordinated activities in quality department between two

facilities in Port Huron. Served as customer liaison for both plants.

. Played instrumental part in achieving Ford Q1 status.

. Reduced Honda PPM from thousands to hundreds.

. Decreased scrap by root cause analysis and increased inspections.

. Reported scrap percentage of sales, supplier DPPM, customer DPPM, and

corrective action status.

Corporate Quality Engineer, Troy, Michigan, 1999-2004

. Worked with program manager and engineers to support launch activities

through APQP.

. Wrote initial process flows, PFMEAs, and control plans at beginning of

process.

. Helped engineers write DFMEAs.

. Attended APQP meetings and met with customer quality when required.

. Assisted in writing and distributing corporate procedures to

manufacturing facilities.

. Performed and coordinated internal audit activities at corporate

facility.

. Traveled to other facilities and trained on quality documentation

system.

. Prepared presentation for training and provided one-on-one training

and group training.

. Supplied engineering and plant support. Advised on system

requirements, testing or filling in with completing documentation

plant when workload outweighed resources available, particularly

during launch of new products.

ADDITIONAL EXPERIENCE

Lab Technician, 1997-1999. Assisted in setting up material lab.

Wrote all work instructions and calibration procedures. Created lab

reference numbers and test result database. Ordered equipment and

calibration standards, setting up lab based on requirements of ISO

17025, standard procedures, and test methods, including ASTM, SAE, and

customer specific methods. Controlled standards to ensure latest

revisions and availability for use. Advised on test methods to use

during engineering. Initiated lab quality manual and passed manual on

to new lab manager.

Collins and Aikman, St. Clair, Michigan, Quality/Lab Technician, 1993-

1997. Performed material testing on interior trim materials,

including flammability, tensile, elongation, and break strength using

tensile testing machine, tuft pull, and water titration on polyol

material. Created foam slabs for testing and tested received

chemicals by mixing chemical to observe foam properties, including gel

time and rise time. Prepared PPAPs and data entry, reported SPC, and

wrote process flows and PFMEA's control plans. Organized scrap and

nonconformance reports. Reported supplier issues and performed

receiving, in-process, and outgoing inspections. Worked as quality

auditor for second shift. Created tensile test and comparison between

one material and glued material. Achieved engineering change and

objective to reduce waste and received recognition as Employee of the

Month.

EDUCATION

St. Clair Community College, Port Huron, Michigan, Degree in Business

Management, 2005

PROFESSIONAL DEVELOPMENT

Excel Partnership, Inc.-ANSI-RAB NAP Accredited Lead Auditor Course,

Referencing Automotive Industries, 2001

Excel Partnership, Inc.-Understanding and Implementing ISO/IEC 17025,

2000

Livonia Technical Service Co.-Advanced Product Quality Planning, 1999

Solutions FYS, Inc.-TS16949 Implementing and Internal Auditing, 1999

Plexus Corporation-QS Training System Certificate, 1998

Solutions FYS, Inc.-Failure Mode and Effects Analysis, 1998

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