Human Resources Customer Service
Resume:
Jessica Daniela Perez
La Palma CA 90623
**********@*****.***
Objective
To obtain a position in the Human Resources department.
Experience
OC Retirement System Summer 2008 Santa Ana, CA
Human Resources Intern
. Gained experience in: recruitment, contract administration, payroll,
vendor cost analysis, employee recognition, employee relations, salary
studies and employee training for the public sector.
. Arranged a themed company's luncheon.
Pacific Columns, Inc. 2007- Present Brea, CA
Accounting Assistant/HR Assistant
. Create and update company's employee handbook for California and Texas
employees.
. Update CEO with current Federal and State labor laws in CA and TX.
. Track employee's PTO and daily attendance using Time IPS.
. Assist vendor accounts and generate weekly check payments.
. Assist with A/P and A/R tasks: Receive and process customer payments.
Create deposits. Credit Card disputes. Prepare customer statements.
Reconcile all vendor accounts monthly.
. Process customer's refunds/returns and store credits.
. Organize and distribute company mail daily.
. Assist other departments with various projects.
VIP Data Communications 2005-2007 Los Alamitos, CA
Office Manager/HR Generalist
. Updated and maintained CEO's agenda and company's schedule.
. Scheduled all meetings including conference-call meetings.
. Answered a high volume of incoming calls and forwarded accordingly.
. Prepared and submitted company's payroll using ADP and created payroll
reports
. Composed business proposals, contracts and estimates.
. Managed accounts receivable and accounts payable.
. Assisted CEO with employee relations, training and development,
recruiting and compensation.
. Complied with California's labor code, OSHA, worker's compensation,
laws and regulations.
. Organized and distributed company mail daily.
. Responsible for making personal and business travel arrangements.
Bath and Body Works 2005-2007 Cerritos, CA
Cashier Lead
. Provided excellent customer service and sales assistance to a
diversity of customers.
. Obtained a great knowledge of the products, its ingredients,
procedures and benefits that helped me assign each product to a
specific person's need.
. Ability to process returns, exchanges, voids and refunds.
. Performed store floor sets and visuals.
. Responsible to keep cash register area organized and clean.
Education
California State University, Long Beach 2007- 2009 Long Beach, CA
. Bachelor of Science in Business Management and Human Resources.
Fullerton Community College 2005- 2007 Fullerton, CA
. GE Certification
Affiliations
Currently preparing for PIHRA certification.
Abilities
Excellent oral and written communication skills, bilingual (Spanish),
knowledgeable with computers, advanced experience with Microsoft Office,
Excel, Power Point, Outlook, Quickbooks and Netsuite.
Contact this candidate