Customer Service Sales
Resume:
RAPHAEL EZRY
*** **** **** ****** ( Brooklyn, New York 11226 212-***-****
(mobile) ( *******@***.********.***
Growth BUsiness EXECUTIVE
Growth Ventures ( P&L Management ( Consulting
Exceptional grasp of underserved markets and emerging technologies - and
their commercial
potential in the competitive landscape - and the business acumen to realize
that potential.
Growth minded LEADER with a proven ability to identify and realize
opportunities in underserved markets and emerging technologies. Skilled P&L
owner with experience in driving top-line growth under uncertain market
conditions and tight budgets. Demonstrated results turning strategic
insights into focused execution - building a $60 million business in less
than 2 years. Proven track record of aggressively pursuing, negotiating,
and closing commercial deals and alliances. Skilled in developing and
managing productive stakeholder relationships to get things done. Strong
leadership skills and the ability to execute under pressure founded on
military experience and developed in executive roles within competitive
markets. Core competencies include:
. P&L and Budget . Growth & Value . Team Building & Proactive
Management Creation Management
. Business Development . Acquisitions & . Service & Product Launches
Divestitures
Professional Experience
SAFEDIAN, LLC, (www.safedian.com) Long Island, NY 2008 - Current
Managing Partner
A middle-market growth focused consulting firm serving shareholders and
helping companies optimize returns by leveraging their assets to
organically and inorganically generate healthy growth
Opened company after multiple requests to assist with discrete operations
of value creation. Services range from Management Consulting and Business
Development to M&A, Divestitures, and Fund Raising in a multitude of
industry verticals.
. Led the divestiture of an $20MM line of business for a chemical company
generating triple-digits return to shareholders. Worked with all
stakeholders to a quick and satisfactory resolution of transaction.
. Opened new industry verticals to a top-tier security consulting firm,
provided business development services and that resulted in engaging
multiple Fortune 500 clients
. Served as executive-in-residence to a top-tier $20b investment firm -
working with portfolio companies' management to generate growth post-
restructuring
IDT CORPORATION (NYSE: IDT), Newark, New Jersey 2003 - 2008
$2 billion (Fortune 1000) telecommunications, entertainment, and technology
company delivering local, long distance, calling card, and varied
technology-based services to millions of customers in 225 countries.
Rapidly advanced through the entrepreneurial IDT organization, providing
market, technology, and business vision, in increasingly responsible
executive roles, guiding corporation through the turbulence of the recent
telecommunications market. Managed P&L of the T Yo Mobile business to
successful record as sole IDT growth business, despite constrained business
funding and high profile failures in the market space. Continued to drive
T Yo Mobile growth prior to late-2008 corporate refocus, leading to
negotiation and delivery of two signed term sheets to provide IDT with
valuable exit options in a down market.
President, T Yo Mobile - IDT Wireless, Inc. (www.tuyo.com) (2007-2008)
Senior Vice President / Vice President of Business Development, T Yo Mobile
- IDT Wireless (2005-2007)
Lead the commercial launch of T Yo Mobile, a prepaid wireless service
targeting IDT's Hispanic immigrant calling card base, with $500 million in
expanded revenue potential. Promoted to Senior VP, then appointed President
by the Board of Directors. Owned all aspects of the P&L, accountable to the
CEO and Chairman.
Managed business for growth while maintaining frugal operations,
positioning T Yo Mobile as a leading prepaid wireless brand for US Hispanic
immigrants. Lead a team of 60+ sales, marketing, finance, operations,
customer service, technology, and legal professionals. Negotiated
nationwide retail, distribution, media, and content partnerships.
Established and managed tier-1 vendor relationships. Participated in fund
raising and lead business sale discussions to a satisfactory conclusion to
shareholders.
RAPHAEL EZRY 212-***-**** (M) ( *******@***.********.*** 2
IDT - T Yo Mobile - IDT Wireless, Inc., continued . . .
. Lead restructuring effort cutting expenses 50% while delivering
consistent revenue growth from $1MM to $5MM monthly at a steady 10% month-
over-month subscriber and revenue growth rate, in 2007.
. Delivered top-line growth by repositioning product, optimizing pricing,
and expanding distribution. Grew active subscribers by 90,000 (to 100,000)
and average revenue per user by 16+% ($30 to $35).
. Implemented disciplined bottom-line practices to ensure sustainability,
reducing Cost Per Gross Add (CPGA) by 50% and churn by 30%.
. Established strategic partnerships with Walmart, Western-Union, Nokia,
Motorola, Sony Ericsson, and Sony BMG, increasing sales channels and brand
recognition.
. Built a premier nationwide brand recognized by ABC's nightline as the
authentic choice for the target market, "Pizza for Pesos" 05/03/2007
(http://abcnews.go.com/Video/playerIndex?id=2987426 around minute 6:00)
. Piloted launch of Hispanic-focused service in the top 10 U.S. Hispanic
markets, generating $1 million in monthly revenues, in less than a year.
Executed phased roll-out that minimized risk through revenue-supported
sales and marketing expenses.
. Provided valuable exit options in a down market, negotiated and delivered
board with eight-figure purchase term sheet with a valuation of over $100
per subscriber
Director of Corporate Development - IDT Corporation (2003-2005): Recruited
to assess the commercial potential of new technologies for corporate
investment and evaluate acquisition targets, as member of corporate M&A
team managing $200 million budget. Created innovative business strategies
to redeploy and capitalize underutilized assets.
. Tapped to lead WiFi / WiMax initiative - managing deployment of one of
the first U.S. metro outdoor VoIP networks - prior to 2004 recommendation
to minimize business risk and abandon green field investment.
- Assembled and led team winning wireless franchise in competitive bidding
with New York City IT and Telecom.
- Evaluated WiFi / WiMax business. Defined customer offer, market strategy,
and technology roadmap.
. Created "spectrum in a box" program and established market pricing to
lease high frequency private and government spectrum - leading effort to
maximize revenue potential of Winstar spectrum assets.
LUCENT TECHNOLOGIES (NYSE: ALU), Whippany, New Jersey 2002 - 2003
$9.4 billion (pre-Alcatel merger 2005) leader in the development and
manufacturing of technology and telecommunications equipment, network
services, and solutions.
Business Development Manager: Accepted to Lucent's highly-selective
leadership program, Leading Lucent's Future (LLF), tasked with generating
incremental revenue in the second tier wireless carrier market (Western
Wireless, Alltel, RCC, Surewest, Dobson, Nextwave). Probed business models,
markets, competitive and regulatory environments to develop customized
business cases demonstrating wireless data value.
. Piloted $45 million sales increase in the regional and rural base,
generating $20 million from the sale of Lucent's high speed data products
and services.
. Influenced account decision makers to reassess product portfolios and
technology migration paths based on convincing presentations demonstrating
ROI and business sustainability of expanded data services.
COMVERSE TECHNOLOGY, INC., Tel Aviv, Israel 1998 - 2000
$1.2 billion developer and marketer of value-added software and systems to
telecommunication service providers.
Manager of Program & Process Engineering: Directed team of 12 engineers in
new product development and process design to ensure flexible manufacturing
responsive to telecommunication growth and diversity.
. Contributed to $10 million first-year return from acquired software start-
up of Amarex Technology as key player on acquisition integration team.
Partnered with Comverse and Amarex executives to align offerings and
streamline processes and personnel of operations and engineering
functions.
. Slashed time-to-market cycles by 15% while reducing $40 million in
worldwide inventories through development and application of guidelines
for the production of standard and custom modules.
. Oversaw and completed company-wide ERP implementation for all
Engineering, Operations, and Purchasing in six months, including:
definition of all entities, bill of material, workflows, and change
orders.
RAPHAEL EZRY 212-***-**** (M) ( *******@***.********.*** 3
Additional Experience
Sector Consultant - Investment Community (2003-2006): Evaluated
investments in the technology and telecom segments on an ad hoc basis for
Mellon HBV Alternative Strategies. Provided opinion papers of company and
industry assessments for equity and hedge fund analysts, on growth and
distressed opportunities.
Advisory Board Member: Spectrum Chemicals Manufacturing Corporation and
Intelibs, Inc.
Education
COLUMBIA BUSINESS SCHOOL, New York, New York
Master of Business Administration (MBA) in Finance & Management. Dean's
List. Beta Gamma Sigma.
TEL AVIV UNIVERSITY, Tel Aviv, Israel
Bachelor of Science (B.Sc.) in Industrial Engineering - magna cum laude.
Dean's List.
Military Experience
ISRAELI DEFENSE FORCES (IDF) 1989 - 1995
Captain, Infantry / Company Commander: Led company of 100 elite fighters
and officers in 150+ combat operations and reconnaissance missions.
http://www.linkedin.com/in/rafiezry
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