Sales Representative
Resume:
Eric Jon Shippen
Oceanside, California 92056
Summary
Accomplished sales professional with an extensive background in outside
sales and account management. Primary experience has been focused in the
following sectors, Industrial Distribution, metal fabrication, industrial
manufacturing, biotechnical, pharmaceutical, mechanical, electrical and
plumbing. Core competencies include key account management, business
development, market strategies, and ability to meet organization goals and
customer expectations. Working as results-oriented manager with strong
communication and networking skills, capable of interfacing with all levels
of management.
Professional Experience
Tool Up Contractor Supply
Account Manager
San Diego, CA
12/08 - 1/10
. Responsible for growing, maintaining and prospecting Mechanical,
Electrical and Plumbing contractors.
. Work closely with maintenance departments (i.e. University of
California San Diego, Solar Turbines, Kyocera) to provide information
on new product as well as grow business within.
. Implemented new ideas to obtain business from large ($300 Million)
General contractors to separate us from competition.
Bent Brewing Company
12/06 - 12/08
Oceanside, CA
. Worked to launch Microbrewer.
. Researched craft brewing markets and growth rates.
. Investigated initial start up costs and bearers to entry.
. Completed a Start Your Own Brewery Business course
Airgas West
Account Manager
San Diego, CA
10/00-12/06
. Managed and grew largest sales territory for Airgas West
. Increased customer base by over 60% selling Industrial/Medical Gas,
Welding, and Safety Supplies to accounts in the San Diego/La Jolla
area
. Coordinated customer and delivery driver related safety issues to
increase delivery capacity and resolve numerous complaints
. Improved local branch customer service and product knowledge through
informal job training
. Consistently increased sales territory an average of 11% per year,
over the last 6 years. Assisted customers & prospects with welding &
safety solutions.
. Trained monthly on new sales techniques, product knowledge, and
industry penetration
. Salesperson of the Year 2004 - Highest Sales Growth for Airgas West
Airgas West
Industrial Sales Representative
San Diego, CA
10/94-10/00
. Responsible for daily operation of Industrial Gas and Welding Supplies
with assigned territory in the San Diego area with an annual sales
revenue of $ 7.2 million
. Worked exclusively with numerous large customer accounts to maintain
and increase existing business
. Balanced diverse inventory, merchandising, and pricing issues with
complex customer requirements to enhance profit growth
Airgas West
Inside Sales Representative
San Diego, CA
10/90-10/94
. Acted as liaison between customer and company with regard to pricing,
products, delivery information, payments, service, and inquires
. Maintained and upgraded selling skills and technical/product knowledge
in Industrial Gas, Safety Equipment and Welding Rental Fleet
. Ensured customer inquiries related to billing problems, order status,
time of delivery, etc. are promptly and courteously handled, providing
follow-up as necessary.
Airgas West
Counter Sales
San Diego, CA
10/89-10/90
. Sold Industrial/Specialty Gases, Welding Equipment and Safety Supplies
to walk-in customers
. Advised customer on materials needed to complete tasks they wished to
perform as well as demonstrated their use
. Arranged for delivery of cylinders and hard goods
. Stocked shelves, steel rack, counters and tables with merchandise and
maintained showroom displays
EDUCATION
Siebel Institute of Technology, Chicago, Illinois
. Concise Course of Brewing Technology, 2007
. Starting Your Own Brewery Course, 2007
San Diego State University, San Diego, California
. Studied Business Administration, 1998
Beer Judge Certification Program, Inc., San Diego, CA
. Recognized Beer Judge, 2008
PROFESSIONAL AFFILIATIONS
. Brewer's Association Member
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