Customer Service Engineer

Education: Tiffin University

Bachelors in Business Administration, Information Systems Summa Cum Laude

Associates in Business Administration, Business Management Summa Cum Laude

Associates in Business Administration, Programming, Summa Cum Laude

Certifications: Individually pursued

APICS certified CPIM. (JIT/Lean, MRP-CRP, Inventory Management, etc.)

Computer skills:

. ERP systems, Microsoft Office, Internet, PC set-up, many others.

Other skills:

. Inventory/Materials Management

. Write and implement procedures

. Train users at all levels

. Purchase & Scheduling

. MIS, ERP/MRP, and low-level IT

. Customer service

. Lead/supervise employees

. Floor experience including Shipping/Receiving and machine set-up.

Horton Archery, Current, using Syspro

Material Manager

Responsible for:

Purchasing, reduce cost of purchasing

Inventory, lower inventory average.

Receiving, improve accuracy and tracking,

Structures, correct, build, and flatten.

Gyrus ACMI Corporation 2 months, using Oracle

Material Coordinator, (contract position)

. Review MRP, release and distribute shop packets.

. Conduct transactions.

. Resolve material discrepancies.

. Back-up other coordinators.

Sanoh America, Findlay, OH 4 months, using Plexus Online

ERP implementation, (contract position)

. Set up item masters/POs, and Customer records.

. Created process for Product Engineers to track new items.

. Advised Corporate Engineer of item numbering & location ID best practice.

The Plastics Group, 1-1/4 year, using Symix

Buyer

Take on all purchasing functions.

o Raw Materials

o Components

o Packaging

o Supplies

Successes

. Resolve scrap variance and reduce inventory.

Progress Plastics Products 10 years, using Symix

Purchasing & Inventory Control.

Schedule two manufacturing plants, set up the MPS.

Purchasing.

Created physical inventory & cycle counting procedure.

MIS Administrator

. Assist Controller with all inventory issues related to finance.

. Maintain, Install and train users on software and hardware.

. Track licensing and legal requirements, plus maintain documentation.

Successes

. Creation of complete physical inventory program/project.

. Re-configuration of computer network.

. Improve demand system & inventory tracking.

. Upgrade location schema for multiple warehouses.

Ameriwood Ind. O E M: 23 years, using MAPICS db

Inventory Control

Conduct annual physical inventory with customer.

Resolve daily inventory discrepancies.

More

Successes

. Rescue reporting and data input.

. Location and item numbering.

11. Create exception procedure manual.

Interests:

Chairman and V P Finance of Toledo APICS.

Volunteer for Division of Wildlife, O.D.N.R. and Seneca County Parks

District.

Past president of Friends of Seneca County Park District.

Secretary for Scipio Township Zoning Board of Appeals.

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