Sales Customer Service

Barry Z. Black

OBJECTIVE:

To obtain a challenging roll in sales management for a dynamic

organization, within the paper/packaging world,

where results are rewarded.

EXPERIENCE:

National Sales and Marketing Manager for the USA - 1989 thru 2008

Stora-Enso/Delfortgroup - Major European Paper/Packaging Manufacturer

Managed the sales and marketing division, providing a fresh approach

to USA and International markets, including Fortune 500 companies. In-

depth work for sales and qualifications of paper/packaging products with

Tobacco Companies, such as Philip Morris, RJR American, Lorillard, and

BAT. Technology companies like-Verizon, ADT. Foods and Grocery chains--

Harris Teeter, Food Lion, Maola, and Tropicana. Working with numerous

Brokers to obtain sales with Beverage (Bottled Water-LeBleu), Milk,

Health, Luxury, and Beauty, and other major businesses and operations.

Captured sales with a variety of these companies through detailed

planning, targeted presentations, and in-depth meetings with management

and leaders. Working with US converters through "push-pull" scenario to

gain new end-use customers, maintain excellent customer relations, and

increase organization's market profile.

Strategic planning, customer penetration, cold calling, and

leverage, resulting in double digit customer growth.

Seven consecutive years of growth through introducing market initiatives,

forging effective strategic alliances, implementing innovative sales

techniques and re-energizing entire sales force. Direct work with

customers, and brokers, to ensure positive product acceptance, customer

service, and planning.

. Increased business by $ 21 million in the three years.

. Grew new product sales 60 % in 10 years and sustained 20% annual

sales growth for seven years.

Senior Packaging Technologist/Regional Sales Manager

RJR American Tobacco Company - 1979 thru 1988

Orchestrated implementation of new products and designs,

successfully guiding manufacturing and converters

to optimum sales and performance. Introduce new products,

paper/packaging concepts, qualifications, and direct yearly

planning for targeted companies. Researched and developed strategies to

gain new accounts, acquired 13 new

major accounts-pharmaceutical, beverage, tobacco, and food products

Lead and motivate company sales force,

gaining profitable sales and improved customer service.

. Driving sales to a 15 percent increase per year proving a $ 1.5

million increase.

. Broaden out-side customer base by a 20 percent increase per year

with $ 1.7 million increase in company sales.

Education: Forsyth College, Business--BA - 1976

Other Interests:

Racquetball, running, golf, hiking, skiing, Church activities, Family

activities, travel, and bicycle riding.

Personal references upon request.

Barry Z. Black

1090 Black Valley Farm Rd. Walnut Cove, NC 27052

Phone - 336-***-**** *******@***.***

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