Laurie Palmer
Gaithersburg, MD 20879
PROFILE:
Ms. Palmer is a senior-level consultant with eleven years experience
providing HCM functional and industry expertise in the implementation and
conversion of PeopleSoft applications. She has provided HRIS, business
analysis and process re-engineering services analyst in a wide variety of
projects. Her clients include major organizations in the retail,
pharmaceutical, energy, insurance, financial, industrial and legal
industries. Ms. Palmer has an excellent project execution track record and
is a team player with strong communication and analytical skills.
PROJECT SYNOPSES:
Client: Major Automotive Parts Manufacturer and Supplier
Toledo, OH
Provided functional expertise during the go-live and hyper-care phases of
an 8.3 to 8.9 PeopleSoft HCM upgrade. Worked in coordination with the
Payroll Lead to provide conversion data validation and troubleshoot payroll
issues, including garnishments, local tax setups and balance table updates.
Client: Major Information Technology Company
Gaithersburg, MD
Participant on elite team charged with conducting interviews with industry
leaders in support of the development of an integrated workforce and talent
management solution. Conducted interviews with internal and external
industry subject matter experts to document and analyze industry trends,
challenges and strategies.
Client: Major Financial Institution
Jersey City, NJ
Provided functional PeopleSoft 8.9 HCM application mapping and data
conversion support on a data warehouse implementation. Worked in
coordination with the client to develop workforce analytic metrics and
calculations and determine required warehouse objects and structure.
Assisted technical leads in the validation of object properties and
function in a Business Objects XI R2 application on an Oracle 10g platform
using Informatica PowerCenter 8.1. In addition, created unit and system
test scenarios and scripts and identified training requirements.
Client: Major Global Building Supply Retailer
Newport News, VA
Provided functional human resource support on a global PeopleSoft 8.9
implementation. In addition to conducting HCM application configuration and
conversion support, designed and wrote functional specifications for human
resources enhancements and reports.
Client: Major Global Retailer
El Segundo, CA
Provided functional expertise on a PeopleSoft 8.9 HCM implementation
involving integration with multiple PeopleSoft modules, including Time and
Labor, Benefits Administration, Recruiting Solutions and Absence
Management. Responsible for configuration of the HR and Base Benefits
modules, developed and administered testing and training activities, as
well as providing end-user support.
Client: Major Pharmaceutical Manufacturer
Wilmington, DE
Provided functional human resource and payroll support on a global
PeopleSoft 8.9 implementation. In addition to conducting Payroll for North
America application configuration and conversion support, Designed and
wrote functional specifications for payroll modifications and enhancements.
Supported the implementation of Absence Management v8.9 with integration
with Payroll for North America and participated in testing and change
management activities, including impact analysis.
Client: Major Insurance Provider
Bloomington, IL
Provided unit and system testing of PeopleSoft Payroll for North America
upgrade from v8.0 to v8.8. Developed and executed unit and system tests to
validate functionality in a highly customized environment.
Client: Major Pharmaceutical Distributor
Chesterbrook, PA
Provided functional HRIS support in conjunction with a corporate-wide
conversion. In addition to conducting configuration and conversion of human
resource data, was responsible for the conversion of KRONOS TimeKeeper for
the company's Puerto Rico Distribution Center, including mapping to a third-
party pay system, test plan development and execution for all phases of
testing and client training.
Client: Nationwide Legal Corporation
Washington, DC
Conducted business process analysis for the implementation of PeopleSoft
v8.0 eRecruit module, with focus on Applicant Self-Service. Conducted
fit/gap analysis, identified customization and configuration requirements
for Applicant Self Service and the corresponding Recruit Workforce
component, and provided functional expertise for eRecruit/Applicant Self-
Service product demonstration. Documentation of JAD sessions, project
scope, constraints, requirements and design specifications for
reengineering of PeopleSoft v8.0 Payroll Interface to ProBusiness and the
implementation of PeopleSoft v8.0 ePay module. Developed and executed
system test plans and test cases for PeopleSoft ePay and Payroll Interface
modules.
Client: National Energy Client
Houston, TX
Conducted quality review for system integration and data integrity for
conversion from PeopleSoft v7.0 to CSS HRizon v8.0. Provided functional
database support in HR, Base Benefits, and Payroll modules for business
units remaining on PeopleSoft system. Provided industry expertise to
support redesigning recruiting and applicant tracking processes, define and
implement best practices, and improve recruitment process. Designed
specifications for the development of recruiting and retention reports.
Instrumental in the selection and implementation of third-party applicant
tracking system.
Client: National Oil Company
Houston, TX
Provided support and maintenance of PeopleSoft HR, Base Benefits and
Payroll modules required due to on-going merger activity, including
development of procedures for database maintenance during parallel testing.
Assisted in the development of PeopleSoft HR data security requirements and
maintained user security access to HRMS data.
Client: National Oil Company
Houston, TX
Provided functional expertise for implementation of core PeopleSoft v7.0
HRMS for corporate headquarters and subsequent data conversion of
approximately 30 subsidiary companies. Responsible for fit/gap analysis,
providing best practice solutions, data mapping and quality review of
system integration and data integrity, including all phases of testing.
Developed organizational change management communications and designed
business processes and procedures, with emphasis on job structuring,
compensation, EEO and FLSA requirements and bonus/ incentive programs.
Client: National Utility Company
Union City, NJ
Provided post-production database support after implementation of
PeopleSoft 7.5 HR, Benefit and Payroll modules. Maintenance of employee
data. Development and execution of ad-hoc queries and production of
standard payroll reports.
CONSULTING WORK EXPERIENCE
04/2006 - 05/2009 IBM
Position: Senior Consultant
07/2002 - 04/2006 Independent Consulting Firm
Position: Functional Consultant/Business Analyst
07/2000 - 07/2002 CDG & Associates, Inc.
Position: Functional Consultant
08/1998 - 05/2000 Atlantic Duncans International
Position: Functional Consultant
EDUCATION:
BGS in Business and Communication
The American University, Washington, DC
TRAINING
HCM Workforce Analytics Foundations, June 2008
PeopleSoft HRMS 8.8 to 9.0 Delta, May 2008
PeopleSoft 8.0 Certification Tests (HRMS) completed, January 2002
ADDENDUM
ADDITIONAL WORK EXPERIENCE
ACS Government Solutions Group, formerly Computer Data Systems, Inc.
Senior Compensation Analyst
. Led daily operations of a three-person Compensation Department of
government contractor in Washington, D.C. area.
. Managed salary administration and maintenance of exempt, nonexempt and
executive compensation programs, including job analysis, salary
administration; merit planning, equity analysis; wage/salary surveys, and
verification/correction of data entered into PeopleSoft HRIS.
. Provided proposal support, including position correlation, SCA
conformance and wage/salary correlation.
. Led conversion of compensation-related reports from Ensemble to
PeopleSoft 5.0. Designed reports associated with merit planning, Service
Contract Act compliance and retention analysis, production of canned
PeopleSoft reports on personnel actions and development of ad hoc reports
in Excel using data downloaded from PeopleSoft. Performed fit/gap
analysis to determine feasibility of implementing PeopleSoft salary
planning capabilities.
Century Technologies, Inc. (CENTECH)
Corporate HR Manager
. Managed human resources operations for government contractor in
Washington, D.C., area in direct support to the Vice President of
Administration.
. Developed/maintained personnel, contract and resume databases in dBase
IV; developed/prepared internal and federally-required reports using
dBase IV, Lotus 123 and Excel; assisted in design of a comparative rate
database for use in proposal support and salary equity efforts.
. Developed/implemented processes and programs, including applicant
tracking, benefit program transitions, compensation administration and
merit planning.
. Ensured compliance to FLSA, Service Contract Act, ERISA, IRS Codes, DOL,
and OFCCP regulations.
. Managed benefits administration, recruiting, development of position
descriptions, interviewing and orientations.
Supervised on-site Human Resources staff and coordinated off-site Human
Resources efforts.
City of Rockville, MD
Personnel Technician
. Designed and maintained EEO/Affirmative Action applicant tracking
database in dBase III.
. Designed, developed and produced standard and ad hoc reports, including
workforce utilization, EEO-4, VETS 100 and applicant tracking reports;
research of pertinent laws and regulations; definition of labor market
for recruitment.
. Assisted with all facets of recruiting, employee relations, compensation,
performance appraisals, and benefits administration.
. Maintained an automated Position Control System.