Human Resource Resources

Nidhi Srivastava ** Pelham Pl

East Brunswick, NJ 08816

********@*****.***

Cell: 732-***-****

OBJECTIVE

The job should involve a good learning in management skills. It should give

me a huge exposure in the Human Resource industry. With my prior experience

in Human Resource, I could be a good facilitator, and could be a great

asset to the company.

PROFESSIONAL EXPERIENCE

Convergys India Private Limited

Sep 2004- Mar 2008

IIIrd Promotion- Designation: Recruiter (HR)

. Extensive experience with high-volume recruiting responsibilities

within start-ups and corporate environments.

. Participate in recruitment, interview and selection of candidates for

various levels of position openings and promote a work environment that

openly embraces individuals with diverse backgrounds and experiences.

. Meet established hiring targets and maintains compliance with

established reporting structure.

Feb 2004 - Sep 2004

IInd Promotion- Designation: Quality Coach (HR- Citibank)

. Giving quality feedback on performance (Daily Sale/Survey/lead

generation/market research target analysis per agent, discussing areas

of improvement)

. Continuous Performance Analysis

. Daily Process Updates (Coordinating with various functions like

Training, Operations, for process updates, change in quality

parameters.

Dec 2003 -Feb 2004

Ist Promotion- Designation: Senior Customer Care Officer (Back Office-

Citibank)

May 2003 - Dec 2003

Designation: Customer Care Officer (Voice-Citibank)

ACADEMIC QUALIFICATION

Pursuing Graduate Degree in Labor Studies and Employment

Relations (HR)

Rutgers University, New Brunswick

Post Graduate in Human Resource Management

Symbiosis Centre of Pune, India

Year of Completion: 2007

Bachelor of Arts Degree in Human Resources & MS Office

University of Delhi, Year of Completion: 2003

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