Sales Customer Service

** ***** ******

T: 516-***-****

Hicksville, New York 11801

C: 516-***-****

Objective

To become a member of a professional management or sales team where I can

utilize my management skills, sales knowledge and clientele techniques.

Experience

London Jewelers October 2003 - January 2009

Wheatley Plaza, Greenvale, New York

Sales Professional

. Qualified to sell high end designer jewelry and fine watches.

. Trained and certified by Cartier and Van Cleef & Arpels to sell their

line of fine timepieces and jewelry.

. Knowledgeable in all gemstones and diamonds.

. Responsible for inventory control, processing of special orders and

repairs, merchandising and window displays.

. Capable of building and maintaining a clientele base.

. Attended sales training seminars.

London Jewelers

The Americana, Manhasset, New York

Cartier Boutique Sales Professional

. Part of the sales team selected to open the new Cartier Boutique.

. Trained and certified by Cartier to sell their line of fine time

pieces, jewelry and accessories.

. Responsible for inventory control.

. Merchandising to Cartier specifications.

. Handled repairs and special orders for Cartier clientele.

Salvatore Ferragamo August 2002 - September

2003

The Americana, Manhasset, New York

Sales Professional

. Assisted clients in their selection of men's and women's fine leather

Italian shoes, handbags, accessories and designer apparel.

. Responsible for building a clientele base.

Wallach Jewelers June 1998 - July 2002

The Americana, Manhasset, New York

Key Holder and Sales Consultant

. Responsible for the coordination of special events and trunk shows.

. Merchandising of show cases and window displays.

. Assisted clients in their selection of designer jewelry.

. Responsible for taking in customer repairs and placing special orders.

. Maintained and developed a clientele base.

Experience (continued)

Bally North America September 1996 - March

1998

Garden City, New York and Manhattan, New York

Store Manager

. Part of the team that launched a new store opening.

. Managed a staff of eight associates.

. Responsible for scheduling and payroll, P/L reports, and associate

appraisals.

. Communicated with buyers and upper management. Held store meetings to

communicate with store associates.

. One of four company trainers chosen to partake in training new and

existing associates on company policies and procedures, product

knowledge, and customer service.

The Shoe Box 1989 - 1996

The Americana, Manhasset and Wheatley Plaza, Greenvale, New York

Manager

. Responsible for store operations and maintenance.

. Coached staff to drive sales to meet or exceed store goals.

. Responsible for associates scheduling and payroll.

. Monitored associate productivity in a commission based environment.

. Inventory control.

. Coordinated special store events.

Other Experience

Macy's - Jewelry Dept. - Sales Associate

Arthur Fishman Jewelers - Sales Associate

Service Merchandise - Jewelry Manager

Education

SUNY at Albany, Bachelor of Arts, Rhetoric, Communications & Marketing

Skills

Knowledge of Spanish

References available upon request

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