Project Manager Sales
Resume:
Eric M. Wong
Hollywood, FL *3020
**********@*******.***
SUMMARY: PROVEN FINANCE-IT PROFESSIONAL IN THE MARKET FOR ACCOUNTING-IT
LIAISON POSITION TO COMPLIMENT CAREER INTERESTS INCLUDING:
ANALYST, ADMINISTRATOR PROJECT MANAGER OR SQL-DBA.
EDUCATION: Bachelor's Degree in Information Technology June 2002
American InterContinental University - Plantation, FL
SKILLS:
. Accounting, Receivables & Payables (7 yrs) (AS400,
Peachtree and QuickBooks)
. Ad Hoc Reporting (5yrs) (Excel, Access, Misc)
. App. &Web Development (2yrs) (V.B., Java, Java Script,
HTML, ASP, PSQL/SQL & Oracle)
. Business &System Analysis (4yrs)
. Clerical (13yrs) (Data Entry, Disputes, Filing and
Reconciliations)
. Compensation (Last position)
. E-Mail, Internet (7yrs) (Business Writing, Blogs, Webmaster,
Marketing & E-Commerce)
. Expert *Excel, Word and Access (13yrs) (All Microsoft
Applications)
. Network Administration, Desktop Support and A+ (2yrs)
. Managerial (Last position) (Leadership, Organizational and
Team Building)
. Procurement (3 yrs) (P.O.'s, Inventory Maintenance and
Receiving)
. Programming (2yrs) (HTML, Java, Oracle, PSQL/SQL, VB, VB
Script)
. Project Administration, Coordination & Management (2yrs)
(Project, RFP's and PMP Cert 10-10-2010)
. SQL Server 08 (TBD)
PROJECTS: OneSource Telecom, Inc. Oct 08-May 09
Successfully Created, Maintained and Administered 'ORBIT'
Proprietary Microsoft Access Database. Developed Ad Hoc
Queries and Tools for Various Weekly and Monthly Reports.
Successfully Created and Implemented Reconciliation Tool
for ALL Products. Developed Forecasting and PnL Tool for
Metrics.
LANGUAGES: Fluent in Both English and Spanish
AFFILIATIONS: Alpha Sigma Phi Fraternity, U.M., Coral Gables, FL
93-95
REFERENCES: Furnished Upon Request
*Most Used Application
Eric M. Wong
WORK EXPERIENCE:
OneSource Telecom, Inc., Pompano Beach, FL
Feb 08 to May 09
Compensation Specialist-Manager
Obtained order information from partner website in order to monitor all
Sales and Cancellations Daily-Periodically. Used Microsoft Excel and Access
to Automate Reconciliation process for Recovering Revenue (Pivot Tables,
Queries, Reports and More). Ensured Timely Recovery of Missing Revenue
while Communicating all Discrepancies and Responding to all Inquires-Emails
in a Timely Manner. Created and Implemented Reconciliation-Dispute
Resolution Process. Recovered 100% of Eligible Disputes. Created,
Generated, Allocated and Disseminated Ad Hoc Sales Commission Reports for
Local Sales Agents, Five Sister Locations and Executive Management. Created
and Maintained Internal Databases (see projects). Managed 2-4 Compensation
Specialists who used Tools Created to Reconcile and Submit Disputes.
Identified Issues, Facilitated their Resolution, Escalated and Contributed
to Development and Resolution of Efficiency/Quality Improvements at the
Global Scale. Maintained all Files. Applications Used: Excel, Access, Word,
Outlook and Internet Explorer.
Telmex USA, L.L.C., Miramar, FL Jan. 06
to Nov. 07
Project Administrator-Voice Operations Specialist
Reconciled Carrier Invoice and Accounts, Submitted Disputes and acted as
Liaison with Vendors, Implemented Rates,
Developed Deactivation Procedures, Processed Deactivations, Generated
Credit Reports and Maintained Database. Misc. Tasks. Reported Profit and
Losses from Pre-Paid (Post-Paid, PoSA and OTC) Card Products, Assisted in
the Development of Reporting System ensuring accuracy and effectiveness,
Report and Resolved any Inconsistencies of Results. Assisted with the
Development of the SGA-Module. Generated and Prepared P&L Reports by
Operation by Card, Reviewed and Distributed Weekly and Monthly, Kept
records of changes that effected Platform, Modified and Developed new
capabilities, Ensured Accuracy of card features and Implementation of
changes, Recommended and Supervised Platform changes to improve Reporting
capabilities, Recommended changes to improve profitability, Assisted
Supervisor with special projects, Multitasked. Applications Used: Excel,
Access, Word, Outlook and Internet Explorer.
Ntera Holdings, Inc., Miami, FL
Jan. 05 to Jan. 06
Billing Analyst
Reconciled and Disputed Weekly and other Periodic Wholesale Telecom Carrier
(A/P and A/R) traffic Invoices/Accounts and other Billings, Properly Filed
Invoice Disputes according to Contract, Suggested system changes to improve
accuracy of billing system, Audited Procurement Wholesale Carrier Pricing,
Recommended corrections and resolved discrepant pricing issues.
Applications Used: Microsoft Outlook, Excel, Word, Proprietary Billing and
Management Software and Peachtree.
Gourmet Award Foods, South Florida, Ft. Lauderdale, FL
March 01 to Dec. 05
Accounting Clerk
As an AS-400 End User, I made Adjustments to Sales Orders-Invoices, ran
Queries and Applied Payments for
Accounts Receivable Department. Data Entry. Microsoft Applications used:
Word, Excel and Outlook.
Barclays Bank, Miami, FL March
97 to Sept. 00
Asst. Purchasing Agent-Dept. Floater
Ordered Office Supplies, Prepared Vendor Invoices for Accounts Payable
Department, Received, Distributed and
Inventoried Office Supplies, Covered for staff members in the General
Services Department when on vacation or not present. Microsoft Applications
Used: Word, Excel, PowerPoint and Internet Explorer. Other Systems Used: AS-
400 for Accounting and OS2 for High-Speed Imaging.
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