Project Developer

Rama Chandra Sekhar Mukkamala

PEGA/PRPC Architect

******.****@*****.***

Cell: 859-***-****

PROFESSIONAL SUMMARY

• 7+ years of professional experience in analysis, design, implementation and testing of Object

Oriented Applications in Client/Server environment using Java-J2EE Technologies including

4 years of experience in Design and Development of BPM and BRE applications using PRPC

as a System Architect.

• Extensive knowledge in Design, Development, Migration, Deployment and Integration of

PRPC and Java/J2EE based applications.

• Worked with Customer Process Manager (CPM) interactions.

• Experience on pegadistributionanager for pegaWORKS.

• Experience in class structure, work flows and Rule sets in Pega PRPC

• Experience in various versions of Pega PRPC.

• Good experience in PRPC for defining class structure and hierarchy based on PEGA

guardrails, security based on role and privileges, configuring agents, connectors, data model,

process flows, business logic definition and user interface Design.

• Expertise in creating Conceptual data models, Process/data flow diagrams, use case diagrams,

Class diagrams.

• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external

systems.

• Experienced Developer for defining class structure and hierarchy based on Pega best

practices and guardrails, security based on role and privileges, configuring agents,

connectors, data model, process flows, business logic definition and user interface Design.

• Exposure in AGILE iteration based project methodology & SDLC life cycles.

• Extensive experience in J2EE features like Servlets, Java Server Pages, EJB and JMS.

• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.

• Experience with various version control systems like Clear Case and VSS.

• Experienced in RDBMS technologies like Oracle SQL, PL/SQL, and MS-SQL.

• Extensive experience with Oracle Databases & experience in PL/SQL, Stored Procedures,

Triggers.

• Proficiency in developing Secure Web applications using, JSP, Servlets, Java Beans, XML,

JDBC, JavaScript and HTML.

• Experience with various Application Servers like Web logic 8.1, Web sphere Application Server

6.0, JBOSS and Apache Tomcat-5.0.

• Good Domain Knowledge in Health care, Banking and Insurance Domains.

CERTIFICATIONS:

• Sun Certified Java Programmer (SCJP)

• PRPC V5.5 Certified System Architect

TECHNICAL SKILLS:

Languages & Tools PRPC 5.x, 4.x, J2EE, EJB 3.0, Web Services (SOAP), Servlets,

JSP,JDBC, UML, C, C++

Web/Application Servers Web Logic, IIS, Web Sphere, Apache Tomcat.

Web Technologies HTML, XML, DHTML, SOAP, PHP, MSXML3.0

Databases Oracle8.x/9.x/7.x, DB2, MS-Access, SQLServer.

Design Tools Microsoft Visio 2003/2005 Professional, UML, MVC.

BPM PEGA/PRPC, CPM, CPMHC, IAC, CTI

Verticals Banking, Insurance and Pharmaceuticals

Operating Systems Windows, NT, Windows 98/XP/2000, Unix, Linux.

PROFESSIONAL EXPERIENCE:

Client: CIGNA Health Care Sep ‘09 – Present

Denver, CO

Role: Sr. PEGA/PRPC Developer/Architect

Article I. CIGNA is a leader in specialized health management services

incorporating in-home monitoring devices for medium- and high-risk patients and complex

case management. It’s extensive continuum of healthcare services was put together to help to

address the needs of all members of the population, while at the same time bending the trend

on ever-rising healthcare costs. This application has four modules Portal, device management,

disease management and enrollment. Each has its own priorities in which participant enroll

the different programs according to his/her Health and Productivity Assessment, gains points

and credits.

Responsibilities:

• Worked with the Key Business People, Project Managers and Business Analysts to define

business requirements for designing, testing and building Pegasystems solutions to meet those

requirements.

• Clustering of Servers to deal with Performance issues.

• Deployed and extending the CPM-HC functions according to the requirements.

• Involved in integrating the CPM-HC with Information Systems to improve quality.

• Created High Level Class structure, Workflows and technical design document.

• Involved in designing various CPM(HCCSR, HCManager) Portals.

• Created Activities and core business logic.

• Used SOAP services, Data classes and DB tables for integrating with external systems.

• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-

Service. Integration varies from connecting to disparate systems internally and external to the

organization.

• Designed and implemented complex user interfaces using Sections, Harness and HTML

stream rules.

• Worked on DB mapping, remote db connection, and other DB related operations.

• Implemented various PRPC components like Decision tables, Decision Maps, Declarative

expressions, Constraints, and Indexes etc.

• Migrated data instances and rulesets from development to UAT & Performance environment

when needed.

• Extensively worked on PRImpExpServlet, PRMonitorServlet and Admin Console.

• Participated in the requirements gathering and analysis with the business users.

• Troubleshoot technical problems and conducted analyses for efficient program/ application

solutions which support client business processes and functional requirements.

Environment: Pega PRPC 5.4sp2,CPM 5.2sp4,CPMHC 7.2, IAC,FACETS, Web Sphere 6.1 and Oracle

10g, Microsoft Visio 2003,WindowsXP, Java, Javascript, HTML.

New York Life Insurance Company Jun ‘08 – Aug ’09

New York, NY

Role: PRPC System Architect

This Project is an initiative tasked with reducing complexity, terminating inefficiencies,

generating operational efficiencies with enhanced automation and improving speed to market. The

Workflow is a sub-project of this program tasked with implementing a technology-based solution for

improving operational efficiencies in the enrollment and claim processing.

Responsibilities:

• Involved in use case conception, design and elaboration.

• Involved in design and analysis of transaction search portal, also known as Research

Manager for Payments.

• Involved in integrating the CPM with other PRPC applications.

• Involved in designing the role based and context specific screens and dialog scripts for the

CPM CSR (Customer Sales Representative).

• Implementation of Decision tables, Decision Maps and Declarative expressions.

• Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB

Save, RDB Open, RDB List, and Creation of Work Objects, assigned to Operators.

• Design and Implementation of the Customer Information Interface for party data lookup.

• Modified the User Interface Rules (Harness, Section Rules) as required by the application.

• Created Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and

Map Value Rules) and Declarative Expressions as per the requirements.

• Extensively involved in almost all Phases of the Recommended Build Order making contributions

whenever required.

• Reviewed functional and Enterprise Test Specification.

• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare

Expressions and When Rules.

Environment: Pega PRPC 5.4/5.2, MS Office Suite, Crystal Reports 10, MS-Project, MS Visio, Quality

center 9.2, Adobe Photoshop, XML, and HTML, Oracle 10g,IBM Web sphere Application Server 6.0.

JPMorgan Chase & Co Mar ‘07–May ’08

Jersey City, NJ

Role: PRPC Developer

This project helps in financing, insurance and credit application support for its automotive dealers

and retail consumers. As part of the evolution program, striving to automate the process of validating,

booking and financing the contracts primarily for its North American dealers. The basic purpose or

objective of the project is to build a BRE solution that will empower the business users to configure,

administer and edit the rules ‘on-the-fly’ for contract validation and management, whenever required.

Responsibilities:

• Implemented a Business Process Management tool to initially automate current process, but

more importantly, to facilitate changing and improving the process in a dynamic way, using

business analysts versus programmers.

• Implemented a work process that eliminates the need for CORE forms (paper or electronic

versions) and the various process steps associated with them.

• Involved in development of different CPM Portals for agents, sales representatives.

• Designed Business Rules to implement, expansion and performance improvements System using

Pega PRPC.

• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types), Embedded

Pages and Correspondences.

• Communicating with teams, Client including guiding other technical members.

• Creation of Declarative expressions for a value change on the properties.

• Involved in Creation of validation rules to implement business logic validation.

• Inserted chunks of custom Java Code as demanded by the application.

• Extensively involved in updating and deploying different Rule set Versions as required by the

organization.

• Also involved in training sessions conducted by the organization to make work users feel

comfortable with the new application.

Environment: Pega Rules Process Commander 5.4/5.2, MS Visio 2005, HTML, XML, SOAP, Java,

Oracle 9i, Web sphere, CSS, Java Script, HTML, Sections and Harness.

United Health Group Jan ‘06- Feb ’07

Farmington Hills, MI

Role: JAVA/PEGA/PRPC Developer

The objective of this project is to provide complete Prospects and Renewal health policies

information of HPS & SPA in form of ad hoc reports. These two applications currently generate huge

amount of information that would help the organization better service its members. It includes developing

of Interfaces and Reports for Contracts, Renewals, Marketing and Underwriter Process Associates in HPS

& SPA Applications.

Responsibilities:

• Involved in design and development of prototype and setup PRPC development Environment.

• Created technical design documents and requirements documents on the basis of use cases.

• Developed and unit tested specific modules with PegaRules Process Commander Implemented

the business rules on the basis of Business Requirement Documents using PegaRules Process

Commander.

• Integrated PegaRules services with the J2EE environment.

• Design and Implementation of transaction search portal, for Payments for both lines of

business.

• Helping manage offshore resources with regards to design, delegation of tasks, and explanation

of client requirements on deliverables.

• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.

• Created System use cases, decision diagrams to provide appropriate decomposition to the use

case model and documents to control the complex claim engine flows.

• Configured several JDBC and MQ interfaces.

• PRPC Build Deployment using Tomcat on MS SQL server and Oracle Servers.

Environment: Pega Rules process Commander 5.2/4.2, MS Visio 2003, Visual Basic, Java, J2EE, VB

Script, SQL, HTML, XML, and Oracle 10g,Rose (UML), SQL, Oracle 9i, Web Logic 7.0.

Men’s Warehouse Sep ‘04 – Dec ‘05

Houston, TX

Role: JAVA/J2EE Developer

The Aim of this project is to automate the entire Sales Information System.

User can upload the files to the Server and can download the important documents, white papers that are

available in the organization stores. The System Allows Admin to update and delete the information about

the collections through easy interfaces. Admin can also maintain database easily using the Master Table

Maintenance.

Responsibilities:

Analysis of Business Requirement Document and understanding of Requirements.

Use Case Analysis of Modules involved and Flow Analysis of Existing Functionality.

Involved in implementation of GUI using JSPs, Servlets, Swings, HTML, Java Script and CSS.

Extensively written JSP’s, Servlets for handling presentation and business tier logic.

Data validation is done at Client Side using JavaScript.

Developed front end with JSP using Custom Tag library. Server side programming using Servlets.

Design and development of the business layer using JDBC.

Developed modules for updating the database using the information collected from various forms.

Written stored procedures in oracle for handling some batch works.

Deployed the application on to Apache Tomcat server.

Environment: J2EE, Swings, HTML, CSS, Java Script, JSP, Servlets, Custom Tags, Apache Tomcat,

Oracle 8i, JUnit, Eclipse, Windows 2000.

Patni Computer Systems Ltd Jul ‘02–Aug ’04

Hyderabad, India

Role: Java Developer

This project is a part of customer relationship management system to maintain

information about complaints, status and issues. It is a support system to address user’s complaints, status

and issues. It was developed using Eclipse, BEA WebLogic with Oracle as backend.

Responsibilities:

• Designed and developed OOAD diagrams using Rational Rose.

• Gathered requirements for preparing Business Requirement specifications and analyzed the

specification documents to development process.

• Involved in drawing the UML diagrams such as Use case Diagrams, Class Diagrams and

Sequence Diagrams using Rational Rose.

• Application developed in MVC architecture using Struts 1.2, JSP’s, Ajax, HTML, Java Script,

CSS, JMS and Hibernate.

• Mapping Database objects corresponding to DB2 database tables using POJO classes.

• Updated the action subclasses for specific activities such as saving work items in the Struts

Action.

• Involved in coding front end using Struts 1.2 framework concepts like Action classes,

validation.xml, ActionForm Beans, struts-config.xml and JSP’s, Struts Tiles.

• Involved in implementing Value Object Pattern, MVC & Singleton Pattern.

• Responsible for design and development of JMS messages. Used JMS packages to develop MQ

Series interfaces that interact with the application

• Updated the required data in the Oracle database to save and update the database using

Hibernate, corresponding to actions performed in the struts class.

• Used Struts tag library extensively (html, logic).

• Deployment of the application in the Web Logic Application server.

• Integrated Struts frame work with ORM implementation, Hibernate for data accessing.

• Use Hibernate Query language for SQL Persistence.

• Wrote technical documents related to workflow model and activities performed for the particular

work items.

• Coding Test Classes using JUnit for unit testing.

• Setting up, building the environment and deployed project by writing Ant build.xml.

• Performed version control management using PVCS.

• Used Bugzilla as a workflow automation tool.

Environment: J2EE1.4, Java1.4, Struts 1.2, JSTL1.2, JSP, Java Script, Ajax, Hibernate3.2.1, JMS, MQ

Series, Web Logic v 8.1, Oracle, Serena PVCS, Bugzilla, XML, Windows NT Professional.

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