Customer Service Medical Assistant

Location:

Posted:

April 26, 2010

Jessica Goetz

*******.*****@*****.*** 410-***-****

EXPERIENCE

Aerotek Staffing Company- Hanover, MD

Business Operations Associate, May 2007-Present

Manage customer accounts including but not limited to invoicing and

collections to ensure exceptional customer service. Aggressively work with

clients to resolve outstanding billing issues, while overseeing all

accounts receivable. Use appropriate and crucial data to make necessary

and timely decisions for client accounts.

Parkville Medical Center - Parkville, MD

Medical Assistant, March 2004- May 2007

Provided excellent customer service to in office patients as well as

balancing a high call volume of customer service request. Maintained

flexibility by supporting physicians, office management, and coworkers

while working in multiple office locations to meet demands. Responsible

for preparing all company documents and memos to ensure a high quality of

literature.

EDUCATION

University of Phoenix - Phoenix, AZ

Bachelor of Arts - Business Communications, Expected November 2010

Community college baltimore county - baltimore, MD

Associates Degree, May 2006

QUALIFICATIONS

* Professional attitude and demeanor; enthusiastic, hard-working, self

directed, and excellent judgment skills.

* Time Management skills; Creative and innovative problem-solver, able

to prioritize and complete multiple tasks and achieve project goals.

* Computer skills; 98/XP/07 operating systems, knowledge of all

Microsoft office software.

REFERENCES AVAILABLE UPON REQUEST