Customer Service Supply Chain

Alexis Bowers-Archer

**** ***** ****** ****# **** ? North Charleston, SC 29420

843-***-**** ********@*****.***

OBJECTIVE Seeking a position in the fields of Supply Chain,

Procurement, or Purchasing

EDUCATION Bachelor of Management Arts, Summer 2009

Charleston Southern University

. GPA, Cum Laude: 3.7

. Dean's List Spring/Fall 2007-2008, Spring/Fall 2008-

2009

EXPERIENCE

Taghleef Industries LLC

Logistics Coordinator /Customer Service Representative

North Charleston, SC 2009-

Present

. Maximized distribution efficiency for up to 10 product lines for two

overseas manufacturing plants and Taghleef's US distribution center

. Coordinated and monitored sea freight delivery and import of

approximately 30 containers per month

. Handled responsibilities of coordinating all purchase issues and

transport of goods and supplies including customs clearance, stock

management and insurance coverage

. Assisted with the development and implementation of supply chain

logistics policies and procedures

. Responsible for freight rates and negotiations and monitored freight

budget

. Documented customer complaints, coordinated returns and filing of

claims

. Assisted customer with Purchase Order processing, Order Confirmation

and product tracking up to point of delivery

. Responsible for providing customer with all Quality and Technical

documentation

. Generated all outgoing customer Invoices and Credit Memos

. Closely monitored credit exposure of customers

. Responsible for payment of Incoming Invoices

Weber Automotive Corporation

Young Professional Development Intern

Summerville SC 2007-Present

. Intensive internship in all functional departments of the company

including: Finance, Logistics, Production/Quality Management and Human

Resources

. Logistics: Arranged million dollar international export/import

shipments via Air & Ocean Freight

. Interfaced between customers, Quality Department and Logistics to

ensure timely, high quality shipments

. Finance: Monitored and maintained balancing of corporate bank account

along with General Ledger

. Booked incoming & outgoing invoices into SAP Business System

. Production/QM: Documented and tracked machine downtime for statistical

reports

. Served as customer contact with major automotive customers

The Woodlands Resort & Inn

Concierge,

Summerville, SC

2005-2007

. Scheduled and organized various services and activities for in-house

guest

. Made and monitored room reservations in accordance with AAA 5-star/5-

diamond standards

LANGUAGES AND SKILLS

. Conversationally fluent in German

. Proficient in SAP Finance, Logistics, & Human Resources Applications

. Detail-Oriented and self-motivated employee

ACTIVITIES AND AWARDS

. Recognized for Outstanding Academic Achievement by The Office of Multi-

cultural Affairs, University of South Carolina 2004

. Member of Delta Sigma Pi Business Fraternity, University of South

Carolina 2001-Present

. Alpha Chi Honor Society, Charleston Southern University, 2008- Present

. Charleston Women in Trade, 2009- Present

References available upon request

Challenging and

Contact this candidate