Manager Management

Biyada McDonald

**** ***** ***** ** **** Oglethorpe, GA 31068 ******@*******.***

Home 478-***-**** Cell 478-***-****

Profile

Dedicated professional with 11 years of outstanding performance in the U.S.

Military and 6 years as a Social Services Case Manager: promoted from

enlisted to officer and has excelled as a leader. Accountable and

ambitious, able to remain focused and productive in challenging situations.

Holds a Secret Security Clearance.

Professional Experience

Department of Family and Children Services Region 8

Regional Social Services Case Manager Jan

2004-Present

Under general supervision, investigates, provides follow-up, and provides

placement resources in cases of abuse, neglect, and exploitation.

. Determines the level of risk and takes appropriate action, or accepts

cases from investigators and provides follow-up intervention,

assessment, and case management.

. Responsible for case management work in Region 8, which consists of 16

counties.

. Performs initial investigation of protective services referrals to

determine the appropriateness of protective services intervention.

. Works within the legal system in selected cases to ensure safety of

individual and to achieve desired outcomes.

. Assists the parents or placement providers in meeting the needs of

these children, where permanency planning is the goal.

us army reserves

Adjutant General Officer (Human resources Officer) Sept.

2008-present

Serves as a principal administrator responsible for performance of a

variety of technical, analytical, advisory, liaison and coordinating duties

for the USAR Unit Commander in accomplishing the overall functions of the

unit.

. Plans and establishes priorities; assigns, distributes and reviews the

work of the unit's Adjutant General section for administrative

correctness and processing.

. Manages section and individual training. Manages personnel and

automated systems activities.

. Manages and provides technical review of completed personnel actions.

. Plans, develops, and directs personnel systems which support and

implement programs concerning the personnel life cycle. Included are

strength accounting, maintenance of personnel records, personnel

requisitioning, reassignments, reenlistments, promotions, casualty

reporting, eliminations, and awards and decorations.

. Manages the activities of personnel operational elements providing

specific support to organizations, headquarters, and individuals.

. Operates personnel and administrative (P&A) sub-systems which support

personnel programs and activities.

us army reserves

Dental Assistant Aug 1998-Sept 2008

Assisted the unit administrator by performing administrative duties.

Assisted the dentist in management of medical and dental emergencies.

Performed record management duties to include establishing, maintaining,

consolidating and purging personnel, individual mobilization, and medical

records in accordance with regulatory requirements and policies.

. Reviewed personnel management reports and took corrective action on

identified deficiencies.

. Planned and established priorities; assigned, distributed, and

reviewed work of the unit sections and personnel. Maintained the unit

medical records.

. Ensured Officer Evaluation Reports and Non Commissioned Officer

Evaluation Reports are correctly completed, submitted in a timely

manner.

Department of Family and Children Services Region 8

Regional Facilitator Oct 2006-June

2008

Responsible for leading change management efforts in 16 counties for

Georgia SACWIS System. Discussed data presentation and requirements with

the county coordinators.

. Monitored the proper maintenance of the region's statistical data for

16 counties.

. Gained organization's buy-in, prioritize and integrate with other

organizational initiatives, identify and remove barriers to success,

integrate the changes into normal practice.

. Ensured results from county coordinators are appropriately identified,

documented, and communicated and support processes that support

SACWIS.

. Communicated informally presenting general information to small

groups/teams and individuals within and/or outside my organization.

. Analyzed and verified potential program problem counties and recommend

corrective actions.

. Monitored, evaluated, and recorded training activities and SACWIS

effectiveness.

. Developed clean-up plan for regional implementation and monitor each

county's progress.

bellsouth

Engineer (Co-op) Jan 2001-Dec

2003

Performed engineering duties in the environmental field and provides

technical expertise in support of other staff in the application of

engineering principles in investigation, evaluation, planning design, or

supervision of the construction and operation of facilities.

. Provided technical support and assistance in the planning,

development, and implementation of regulations, guidance documents,

operating procedures, manuals, contracts, special projects, studies

and evaluations.

. Drew up and proposed changes in equipment, processes, and use of

materials and services which resulted in cost reduction and

improvement in operations.

. Executed daily operations of job order.

Education

Basic Officer Leadership Course (Adjutant General Corps) -Oct 2009

Master's of Business Administration - Sept 2008

University of Phoenix, Phoenix, AZ

bachelor's of Business Administration - Aug 2003

Valdosta State University Valdosta, GA

Concentration: Management

Professional Organization

Delta Sigma Theta Sorority, Inc.

Americus (GA) Alumnae Chapter

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