Human Resources Manager

PAMELA N. KRIEGER

*** ******* ******* **** #*** Alexandria, VA 22304

202-***-****; **********@*****.***

WORK EXPERIENCE:

HNTB Corporation, Arlington, Virginia June 2005 -

January 2009

An engineering, architecture and planning firm with more than 3,400

employees

Human Resource Generalist

. Counseled employees and managers on policies and procedures.

. Liaison with corporate and outside legal counsel in regards to Visa

transfers and Permanent Residency Labor Certification Process.

. Developed and implement training for other HR Representatives on policies

and procedures.

. Managed employee dispute resolution process.

. Investigated worker compensation claims and filed.

. Planned and implemented aviation sector workshop and training sessions.

. Partnered with corporate recruiters to identify qualified candidates and

manage pool for open positions ranging from entry level to senior

management.

. Performed reference checks on potential hires for management.

. Created offer letters for potential employees.

. Conducted new hire orientation for all employees in the Arlington, VA,

Columbia, MD and Washington D.C. offices.

. Conducted exit interviews for employees and communicate trends to senior

management..

. Managed Microsoft Sharepoint website for the Aviation Market Sector.

. Used Projectix and HMS program to open, close and maintain job

requisitions for the office.

Potomac Management Group, Alexandria, Virginia July

2003 - June 2005

Management consulting services in Port, Vessel and Cargo Security for

United States Coast Guard

Senior Regulatory Analyst

. Analyzed Vessel Response Plans (VRP) for a twenty-five million dollar

project with the U.S. Coast Guard (USCG).

. Reviewed complex technical maritime documents.

. Supervised the work of first and second analysts and provide feedback.

. Developed correspondence detailing plan evaluation and plan status.

. Developed and created PowerPoint presentations for special projects

. Evaluated and update the VRP Analyst training manual

. Created checklists and training manuals for Coast Guard Managed hotline

for Coast Guard

Placement Pros, Reston, Virginia January 2003

-June 2003

Accenture HR Services Contractor for Transportation Security Administration

(TSA) Contract

HR Consulting Services for Department of Homeland Security

. Coordinated employment offers to screener candidates.

. Researched and resolved employee questions and concerns.

. Audited and maintained numerous candidate and new hire information

tracking logs.

. Generated and edited new hire paperwork.

. Executed audits for personnel files.

. Maintained and organized accurate records of employees and candidates

using Siebel.

Soza & Company, Ltd, Alexandria, Virginia May

2002 - January 2003

Management consulting services in Port, Vessel and Cargo Security for

United States Coast Guard

Regulatory Analyst

. Analyzed Vessel Response Plans (VRP) for a twenty-five million dollar

project with the U.S. Coast Guard (USCG).

. Reviewed complex technical maritime documents.

DHS & Associates Inc., McLean, Virginia April 2001-

November 2001

Providing IT consultants to various companies throughout the Washington

D.C. Metropolitan area based on their IT needs

Recruiting Administrator

. Sourced potential candidates for various information technology positions

using a variety of Internet and non-Internet related tools.

. Pre-qualified candidates

. ScreeS.

. Screened resumes submitted for open positions to create a pool of

applicants.

. Entered and updated candidate information in Simply Visual Recruiting

database.

. Developed weekly payroll and financial reports.

. Prepared offer letters and contracts for potential employees and clients.

. Conducted reference checks on potential hires

Hilton Hotel Corporation, Capital Hilton, Washington D.C.

July 1998 - March 2001

Located in the center of downtown Washington, D.C., providing service and

managing the food and beverage outlets of this multiple million dollar

operation

Senior Food and Beverage Manager, August 2000 - March 2001

. Served as hiring representative for hotel staff

. Trained and cross trained employees to ensure more productive work force

. Conducted performance appraisal for fifty food and beverage employees.

. Created and instituted departmental training manuals for all hotel

employees

. Processed, and controlled payroll for all food and beverage outlets on a

weekly basis by comparing employee actual hours worked by scheduled

hours.

. Educated new employees, including those at management level, on

departmental policies and procedures.

. Trained in multiple aspects of the hotel operation to promote for more

efficient management. These areas included: Chefs and Stewarding

Departments.

Food and Beverage Manager, July 1998 - August 2000

EDUCATION:

MA, Human Resources - Marymount University; Arlington, Virginia

BS, Human Resources - University of Delaware; Newark, Delaware

COMPUTER SKILLS:

. Proficient in all Microsoft products including Front Page, Publisher and

Share Point.

. Experienced with Oracle, ADP Timesaver, Projectix

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