RANDOLPH J. KNORS [pic]
*** ********* ***** ~ Murrells Inlet, South Carolina 29576
*******@***.*** 843-***-**** (m)
General Manager / Manufacturing / Plant Manager
A fortune 200 manager, with reputation for driving bottom-line improvement
through process re-engineering, cost control, and team building. Proven
ability to achieve profits in manufacturing as key change master for six
self-sustaining operations, including: large rotating apparatuses,
specialty emergency vehicles, chassis, and military vehicles. Recognized
for leading best-in-class launch teams in fast-paced automotive
environments. Exceptional communicator, negotiator, and active listener,
skilled in uncovering customer need to deliver results that exceed
expectations. Technologically savvy, known for promoting cutting-edge
innovations to advance corporate communications and productivity.
Areas of expertise and professional strength include:
Lean Manufacturing Profit & Loss Management Strategic Planning
Acquisitions Turnarounds Start-Ups
Product Launch Budget Control & Planning Training & Development
Manufacturing/Operatio Process Design/Engineering Supply Chain
ns Management
Sales and Marketing Improved Communications Dealer Satisfaction
SELECTED ACCOMPLISHMENTS
Developed multi-plant, systematic problem solving environment within an
established emergency vehicle operation.
Improved off-line complete in both RV and Emergency Vehicle plants by 30-
45%.
Slashed SG&A expense in excess of $1 million within one year, decisively
replacing entire staff.
Directed initiatives that catapulted EBIT from negative $15 million to
positive $1 million while maintaining $500 million backlog.
Boosted overall efficiencies for North American operations by 23%.
Turned around one company from a $4 million loss to a $700,000 profit in
nine months by aggressively initiating and implementing business operating
systems.
Reduced recordable injuries by double digits in all associated plants.
Recognized by Governor of South Carolina for contribution to state's
economic growth with Ambassador of Business Award, 2006.
PROFESSIONAL EXPERIENCE
AMAZON.COM, Phoenix Arizona
2008 to 2009
Assistant General Manager 2008 to 2009
. This Position was created to train with Amazon, for General Manager,
for new buildings being built in 2009. Unfortunately due to the
current economic conditions there will be no growth in 2009.
. Initial responsibility was to learn and understand Amazon business
systems
Key Contributions
> Launch a green field site in Phoenix
> Implemented lean manufacturing initiatives which resulted in 15%
improved pack density over same buildings in the network.
> Started a organized detailed 5s building, which improved the startup
by 20% over other building that recently started.
> Achieved an overall productivity of over 100%, within three months of
launch; the highest DA in the network.
SPARTAN MOTORS, Michigan & South Carolina 2002 to 2008
ROAD RESCUE
President / General Manager, 2005 to 2008
. Charged with redirecting start-up following inefficient change management
and corporate relocation by previous administration, while handling full
P&L, budget, and capital planning responsibilities.
. Wrote comprehensive documentation and management reporting utilizing MS
Word, PowerPoint, and Outlook; Great Plains ERP.
. Energized dealer base into a positive outlook and strengthened the
relationships and increase order intake.
Key Contributions:
> Reduced head count 50% while increasing production flow using Lean
manufacturing techniques such as value stream mapping, Kaizen,
ERP/MRP, KAN BAN, TQM, QOS, 5S, and 8D.
> Launched revolutionary automotive-style door on ambulance, praised
throughout the industry.
> Turned around negative morale, significantly improving productivity in
Engineering, Accounting, Human Resources, Marketing/Sales, Assembly,
and Electrical Wiring areas.
Manager, Operations, SPARTAN CHASSIS, 2002 to 2005
. Implemented proven problem-solving techniques throughout organization.
. Managed 450 direct and indirect associates in four-plant, multi-product
environment, primarily assembly and wiring operations.
Key Contributions:
> Improved offline complete in RV product by 30% and in emergency
vehicle product by 45%.
> Enhanced operations beyond previous expectations, managing six direct
reports.
> Launched company's first military vehicles (MRAP).
> Increased customer relations with manufacturing
EAGLE OTTAWA, Michigan 1999 to 2002
Manager, North American Operations
. Oversaw daily operations of seven plants with three locations in Mexico,
accountable for P&L of all locations.
. Executed long- and short-term business strategies, planning and achieving
budget improvement while administering payroll of $30 million.
. Introduced and implemented Lean initiatives such as 5S, Kaizen, QOS, 8D
value stream mapping, APQP, and KAN BAN with positive bottom line
results.
. Expertly handled customer contact dealing with new product development
and concerns.
TENNECO AUTOMOTIVE, Mexico & USA 1985 to 1999
Director of Mexico, 1997 to 1999
. Managed four plants producing various products, with 1,200 employees,
overseeing budget and $12 million payroll with P&L responsibilities.
. Directed Central Sales Group and five subordinates.
. Managed the Integration of two exhaust plants (a current plant with a
newly acquired plant) into one operating system.
Plant Manager, 1995 to 1997
. Promoted to manage plant in Mexico with full P&L accountability.
. Oversaw 350 associates, including Sales, and $3.1 million payroll.
. Achieved positive results in cost savings and budget improvements by
introducing five major programs.
Production and Engineering Manager, 1991 to 1995
. Led plant to become most profitable in North America by managing such
indices as efficiency, scrap, JIT, delivery, and product quality.
. Promoted to this position, supervising 14 direct reports and 250
associates with $7.5 million payroll.
. Managed APQP launch, cost savings, and capital expenditures.
Engineering and Quality Manager, 1989 to 1991
. Promoted to aftermarket plant in Virginia, maintaining all engineering
standards, managing 10 engineers, 50 associates, and $2.3 million
payroll.
. Created cost improvement and capital program while maintaining plant
layouts for manufacturing and warehouse.
. Designed and purchased all fixturing; managed process engineering and
tool room.
Senior Staff Industrial Engineer, 1985 to 1989
. Established standards for all North American plants, working from
corporate office.
. Executed and managed specific projects supporting all plants in
accordance with five-year business plan.
. Developed company's first capacity plan and capital plan for North
America
PREVIOUS EXPERIENCE
SIEMENS-ALLIS Large Motors And Hydro Generators, Wisconsin & Florida (five
years)
Materials Manager
. Relocated Materials and Industrial Engineering groups to new, one million
square foot plant.
. Scheduled all long lead time and manufactured parts through factory,
machining centers, and fabrication cells.
. Hired as Industrial Engineer, fabricating piece parts and welding
assemblies with thicknesses from one-eighth inch to fifteen inches;
promoted through Industrial Engineering Manager, assuring timeliness and
accuracy of routings and packet flow to factory.
REXNORD, Wisconsin (three years)
Senior Industrial Engineer, Construction Equipment; Junior Industrial
Engineer, Envirex
EDUCATION
Bachelor of Science, Industrial Technology, University Of Wisconsin