Manager Real Estate

Resume and Experience Summary

James E. Spencer

***** **** ******

Westchester, IL 60154

708-***-**** home

708-***-**** cell

*************@*********.***

High Potential Asset/Property manager

Key strength: Identifying and implementing real estate strategies that

maximize the business benefit while responding to facility "users" and

"budget choosers" expectations.

Accomplishments: Effectively identify facility issues and proactive

recommendations for owner's evaluation and approval: Consolidating

suppliers thru spend and use analysis (Elevator maintenance and repairs,

landscaping, snow removal, HVAC PM, pest control, trash hauling); Service

provider engagement in cost effective scope delivery and cost reduction

(landscaping, snow removal, pest control, trash hauling); Analysis of space

use to identify consolidation/expansion opportunities that lower overall

occupancy cost.

Key Skills

. A deep business focus

. Right things done the Right way

. Organizing and systematizing complex issues

. Selecting & engaging staff associates, peers and suppliers

. Communication skills- written and oral

Summary of Experience:

. July 2009- January 2010: Property Manager for Jones Lang LaSalle

Americas, Inc on the National City bank account. Based in Countryside I

was responsible for the safe efficient operation of 42 Open and Closed

branch banks/offices in the western and southwestern Chicago suburbs.

These includes project preparation, bidding, award and follow up, budget

preparation, day to day issue resolution of work orders I created or

created by banking staff and interface with leased facility landlords.

The January date was the roll off after NCB's new owner; PNC Financial

took the real estate function in-house.

. October 2005- July 2009: Property Manager for Jones Lang LaSalle

Americas, Inc on the Gramercy Realty Account. Based in my home office in

suburban Chicago I managed as many as 19 1-5 story properties totaling

~275,000 RSF in 3 states: IL, IA and MO. Responsibilities included

assuring safe and efficient building operations 24/7, budget development

and variance reporting, local tenant relations, client asset manager

reporting, interface with local authorities and tenant facility staff,

support to vendor contract negotiations for scope development and

logistics and regular property inspections. Local tenants included Bank

of America, Region's Bank, Charter One and National City banking centers.

My focus was managing to budget, returning life safety systems to their

proper condition and improving relations with all tenants.

. March 2004 to September 2005- Property Manager for CB Richard Ellis on

the Charter One- IL account. Responsibilities included the operations,

maintenance and customer relations for 34 of ~150 branch banks for

Charter One in their IL Banking Center Region. Our goal was to operate

to budget while improving the look and performance of the portfolio. Some

properties included 3rd party tenants and most properties had maintenance

deferred for many years. HVAC, roofing and exterior maintenance repairs

have been key upgrades managed over this assignment. I have focused on

improving contacts and relations with both bank personnel and tenants. I

led the review of 3 region wide contracts for janitorial and pest control

providing improved service at lower cost.

. May 1972- June 2002- BP-Amoco Corporation (and predecessor Standard

Oil/Amoco). A career of progressively more responsible positions in the

Real Estate Department of a Fortune 50 corporation. Duties and

assignments include design, project management, building operation and

maintenance of office facilities in the US, Europe and South America. My

final position was that of Integration and Strategy Advisor to the Group

VP Facilities and Services for the newly merged BP Amoco. In that role I

assisted the BP Amoco Real Estate leadership team in integration of the

people, processes and assets from the merger of these companies.

Activities included business process review and integration, employee

satisfaction survey monitoring and review, risk identification &

management, implementation of e- business strategies including

procurement and building systems and reporting for the management team to

the CFO.

Education and Licenses:

. Bachelor of Architecture: Illinois Institute of Technology, 1972

. Licensed Architect- State of IL- inactive

. BOMA Real Property Administrator- inactive

. Licensed Real Estate Sales person- IL- active

Key Volunteer Activities

. Member and former local chapter president, regional V.P. and national

committee chair (Codes) of the International Facility Management

Association

. Former representative to NFPA Safety to Life Committee on behalf of BOMA

. Active on the Good Shepherd Lutheran Church Council (Property Chair, VP,

President)

. Volunteer with Habitat for Humanity 2002-2003

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