DELL WAYNE GAILEY
**** ********* ***** **** *******, CO 80526
801-***-**** ********@*******.***
Dell Wayne Gailey 4650 Westridge Drive Fort Collins, CO 80526
801-***-**** ********@*******.***
Summary of Qualifications
I bring a broad background with over 20 years experience in successive
positions of greater scope and responsibility. Leading organizational
improvement, forecasting future requirements, increasing revenues,
implementing cost control procedures, growing market participation, and
hiring and training personnel. This experience enables me to analyze and
evaluate organizational performance and to develop and implement solutions
to improve performance in the most cost effective and efficient manner. I
am able to quickly gain the trust and respect of the entire organization,
as well as capturing that same respect and trust of the clients. My
leadership style is one of fair, open, and consistent communication and
application of policies. I am a results driven person and very self-
directed and I love to mentor others to develop the next generation of
leaders for the organization.
Professional Experience
NextStep Solutions, LLC
2003-Present
President/Managing Director-Fort Collins, CO
Firm is engaged in business consulting addressing specific challenges faced
by the contracting parties, including capitalization, productivity, revenue
enhancement, succession planning, manufacturing re-engineering, and
personnel hiring and training.
Home Cure LLC
2006-2008
COO/Director of Development
Company is a National Real Estate Investment Company specializing in
distressed properties, specifically: pre-foreclosures, REO's and
foreclosures. Firm is currently located in major metropolitan cities in 7
States, with expansion in process to be in 40 to 60 major metropolitan
markets in the next 36 to 48 months.
CGI International Holdings, Inc.
2002-2003
President/Chief Sales Officer-Salt Lake City, UT
Served as the Chief Sales Officer of the parent company, President of the
Financial Division and Planning Group. Supervised, recruited, hired, and
trained the planning, sales, financial, operations, and personnel
departments. Diagnosed internal challenges to timely and successful
completion of engagements. Reduced processing time by 200%. Increased
revenues 250% in 9 months.
Estate Planning Institute, PC.
Merrill Scott & Associates, Inc.
2001-2002
Vice President/Chief Sales Officer-Salt Lake City, UT
This firm specialized in Tax Minimization, Asset Protection, and Wealth
Accumulation working with highly compensated, affluent clientele base. Led
the design of client planning, organized the implementation of services and
products utilized and directed the continued maintenance of these plans.
Recruited, hired, and trained a geographically dispersed sales force.
Improved previous income levels by 215%
Great Western, Inc.
1996-2001
Vice President of Sales and Marketing-Ogden, UT
Assumed leadership of a company where revenues had lost a 70% market share
to competitors. Developed new marketing materials and distribution
channels that better reflected the company's strengths and focus.
Reorganized the sales department and initiated the re-training of newly
hired and existing sales people utilizing consultative sales techniques.
Managed a $5 million budget and a staff of 40 people. Company's revenues
doubled in 30 months and increased from $32 M to $182 M in 5 years, an
increase of over 450%.
Fortis Financial, Inc.
1994-1996
Regional Sales Vice President-Atlanta, GA
Led the efforts of this International Fortune 20 firm, generating more than
$170 billion in annual revenues worldwide, in 13 Western and Midwestern
states where they had no market presence and little name recognition.
Oversaw all aspects of operations and sales for this company within the
region. Consulted with the home office in Atlanta on new product
development and promoted it internally. Developed marketing programs and
products nationally and regionally with the home office. Administered the
operations for a staff of 120 people. Managed a $20 M budget. The region
became profitable in 5 months and revenues exceeded $35 M in 2 years.
Exceeded the benchmark goals set for this new region by 33% in 1/3 of the
allocated time.
Otten Management, Inc.
1990-1994
National Expansion Manager-Sioux Falls, SD
Responsible for developing and implementing strategic plans for regional
growth for this consulting and management company. In addition, directed
to add to the existing regions' growth and revenue, grow name and
product/service recognition, expand client, businesses, and firm base, and
consult with owners and senior management on operation and financial
concerns. In charge of operations, advertising, and recruitment, training,
and business development, marketing and staff capable of effectively
growing company to its next level. Championed customer and employee
relations and conflict resolution. Company revenues tripled in 4 years.
Employee turnover decreased by 70%.
Selected Achievements
Analyzed and evaluated the individual divisions for systems, procedures,
and organizational needs. Supervised the planning, sales, financial,
operations, and personnel departments. Led the design of client planning,
organized the implementation of services and products, and administered the
continued maintenance of these plans. Hired, trained, and managed a
national sales force geographically dispersed. Established policy and
reporting systems and procedures. Negotiated the selection, purchase, and
implementation of a CRM (client tracking) program. Promoted new product
development and design. Diagnosed internal challenges to timely and
successful completion of engagements and initiated a personnel change and
organizational change to assign specific lead attorneys and CPAs to each
client. Result: The firm's revenues increased 250% in 9 months and the
number of client engagements increased proportionately. Reorganization of
internal resources enabled the company to address client needs more
efficiently with existing labor in 1/3 of the time prior to my hiring.
Assumed leadership of a company where revenues had lost a 70% market share
to competitors. Reorganized the sales department and initiated the re-
training of newly hired and existing sales people utilizing consultative
sales techniques. Developed new marketing materials and distribution
channels that better reflected the company's strengths and focus.
Designed, wrote, and promoted a new presentation model company wide.
Result: The Company's revenues doubled in 30 months and increased from $32
M to $182 M in 5 years, an increase of over 450%.
Led a start up venture that experienced tremendous exponential growth.
Diagnosed potential challenges, designed policies, systems, organizations,
and personnel requirements to fulfill benchmark requirements. Initiated
monitoring procedures and systems to identify potential problems to
successfully maintaining this growth. Result: The Company went from $0 to
$150 M in 4 years at which time a fortune 50 company purchased us.
Analyzed the existing structure, diagnosed the problem, and designed a new
system and organization that streamlined the time from client contact to
presentation of their plans, while empowering employees to take ownership
of defined groups of clients. The company was receiving many complaints
that processing their plans were taking too long Result: The time from
initial client contact to plan presentation reduced from an average of 90
days to 30 days resulting in a higher percentage of clients retaining
interest and engaging the services of the firm.
Assumed the responsibilities of a manufacturing company that was
experiencing high production costs, excess inventory, production failures
in excess of industry norms, and lagging production times. Evaluated the
existing company as a whole and a close-up of the parts. Negotiated with
the raw material vendors to economize and consolidated the purchasing
costs. Diagnosed the production failures and instituted new quality
manufacturing techniques and procedures. Reviewed the purchasing history
of the products manufactured and designed a new schedule of product
production to reduce excess inventory of products that were slower to move.
Monitored the production process and initiated an improved process to
reduce failures on production. Result: Reduction of the manufacturing
costs by 20%, increased output by 40% and the failure rate went from 15% to
3%. The inventory rate went from a turnover average of 1.5X to 3X.
Led the sales efforts of an International Fortune 20 firm in 13 Western and
Midwestern states where they had no market presence and little name
recognition. Established market presence and brand recognition by
researching and gathering potential new clients from a variety of sources.
Hired, trained, and managed a sales force in each of several regions.
Coordinated the sales force efforts, established and monitored reporting
procedures and systems, and administered the operations for a staff of up
to 120 people. Managed a $20 M budget and developed marketing programs and
products nationally and regionally with the home office in Atlanta.
Consulted with the home office on new product development and promoted it
internally to solve exposed problems by potential clients in our daily
activities. Results: Successfully penetrated new market with the region
profitable in 5 months and revenues exceeding $35 M in 2 years. Exceeded
the benchmark goals set for this new region by 33% in 1/3 of the allocated
time.
Performed an annual review of the company's compensation and benefit plans
to ensure competitiveness. Planned and implemented benefits and
compensation plans. Negotiated and selected providers, wrote compensation
contracts, and hired various staff requirement levels. Result: Improved
the benefit plan while controlling costs and therefore maintained turnover
at acceptable levels.
Education
BS, magna cum laude, Business Management Weber State
College, UT
MBA, magna cum laude, Operations & Logistics University of Utah, UT
Training
Alternative Human Resource Development's, Managing for Success; O.M.I's
Personality Profiling; Xerox Learning Systems' Need Satisfaction Selling
(3rd group in the Nation to take this training); J. O. Rogers & Associates
(of Decatur, GA) Diversity in the Workplace; Learning International's
Professional Selling Skills.