Sales Manager

Elizabeth Durand

**** ******** ******

Duluth, MN 55803

Direct: 218-***-****

Fax: 866-***-****

*********@***************.***

BACKGROUND SUMMARY:

Sales and Marketing Professional with 13 years of experience in expanding

market coverage, increasing client base, and streamlining processes.

Communications education coupled with 14 years spent refining networking,

presentation, leadership, negotiation, and persuasion skills. Experienced

with business planning, marketing, contracts, financial analysis and

budgeting. Self-starter and business owner, not afraid of challenging the

norm, finding solutions to complex issues and working for win-win results.

A lifetime of experience developing lasting relationships.

PROFESSIONAL EXPERIENCE:

Next Gear Solutions 2009 - 2010

Oxford, MS (Duluth, MN)

Vice President of Sales

Responsible for the building and development of a sales team and all sales

processes. Tasked with developing large accounts including national

franchises and networks.

( Created proposal template for national accounts.

( Re-designed small business quote sheet

( Developed internal sales processes from lead to transferring the new

customer to the implementation team.

( Established competitive market pricing to position company as the elite

software provider in the industry.

( Determined custom pricing for major national networks and franchises

based on their business models.

( Generated first two national network deals resulting in multi-million

dollar contracts.

( Coordinated with company's attorney in translating accepted proposals

into enforceable contracts.

( Hired sales team and led weekly staff meetings to review sales statuses,

prospect feedback, and training.

( Appointed as a member of the Leadership Team, which determined the

company's overall direction and goals.

( Worked with the heads of other departments to coordinate efforts in

marketing and customer service.

Real Estate Strategist 2004 - 2009

Duluth, MN and Seattle, WA

Licensed agent/broker

Expert in referral business development, specializing in consultative sales

of residential and small investment properties.

( Created and implemented business and marketing plan, setting milestones

to achieve annual goals.

( Built strong relationships with network, engaging them in the process of

referring new clients.

( Consulted with new clients regarding the real estate process

( Analyzed market data to predict property values based on area,

condition, and market trends.

( Advised clients with regard to property values including adjustments for

varying features and location.

( Created cash flow statements for investment clients' review, providing

insight regarding value against NOI

and recommendations for improving financial status of the property.

( Secured financial documents from sellers for review of income and

expenses, rent roll, and taxes.

( Negotiated contracts that resulted in a successful agreement between the

parties.

( Collaborated with all parties involved to ensure successful closing with

terms as agreed in the contract.

Onvia 2003 - 2004

Seattle, WA

Channel Program Manager 2004

Responsible for all direct relations with Fortune 1000 companies

instituting a Value Added Resale relationship with Onvia.

( Worked with the CEO to create the channel program for the company.

( Developed customized service packages for each VAR based on the

processes by which they

would deliver information to their clients.

( Presented service packages to Fortune 1000 executives.

( Forecasted VAR sales to CEO.

( Collaborated with internal lawyer in developing contracts for service.

( Achieved highest incremental revenue in company history, equating to

258% of the next

largest sale.

Major Accounts Executive 2003 - 2004

Responsible for sales of online bid notifications services to Fortune 1000

companies within the security sector.

( Researched companies' business reports and industry profiles to develop

sales approach.

( Researched Onvia's database for opportunities to fit individual

companies' business sector.

( Contacted C-Level executives, built a rapport, and presented bid package

solutions.

( Attended trade shows.

( Wrote annual service contracts.

Ninth House 2002 - 2003

San Francisco, CA

Regional Manager

Responsible for sales of online leadership and management courses to

companies headquartered within the Southwest region of the United States.

( Maintained quota of $840K per year, gauged in quarterly and annual

segments.

( Presented corporate-wide solutions to C-level executives.

( Managed business development in assigned region.

( Forecasted sales for 6-state area.

( Wrote contracts for annual delivery of solutions.

( Exceeded quota by 124% in the first quarter of employment.

Primedia Workplace Learning 2001 - 2002

Seattle, WA

Regional Sales Manager

Responsible for the management of safety, operations, and maintenance

training sales to utility and manufacturing companies within a 7- state

area.

( Managed one inside salesperson, directing activities that would result

in face-to-face

presentations.

( Coordinated scheduling with inside salesperson.

( Presented training packages to high-level managers.

( Forecasted sales for the region.

( Reviewed and approved contracts for all sales within the region.

( Achieved 187% of goal in the first month of employment.

( Achieved 115% of quota annually.

( Improved territory's annual sales by 43% over previous year.

Advanced Interactive Systems 1997 - 2000

Seattle, WA

Regional Sales Manager 1999 - 2000

Responsible for sales of interactive law enforcement judgment training

systems in 10 western United States.

( Built relationships with local, state, federal and military police.

( Responded to RFPs, RFQs, and bid requests.

( Demonstrated systems to trainers, police chiefs, sheriffs and federal

officers.

( Forecasted and reported regional sales to investors and executives.

( Consistently over quota, achieving up to 205% of quarterly goals.

( Provided 70% of entire company revenue in Q2 2000.

( Improved region by over 60%.

Product Manager 1998 - 1999

Responsible for leading the development of a new portable system, all

customized systems, and improving existing systems and components within

the law enforcement products line.

( Maintained GSA contract

( Researched vendors and reviewed products for best fit and value within

company systems.

( Led teams of developers for each new product or change to existing

products.

( Led operations team in the installation of customized systems.

( Proposed and presented changes to executives.

( Collaborated with Director of Marketing, editing and approving marketing

and advertising pieces.

( Won the first military contract for the company.

Sales Coordinator 1997 - 1998

Performed insides sales for this start-up company prior to the development

of a sales force, and assisted the Vice President of Sales in the creation

of a sales department.

( Created procedures for sales department, including reporting activities,

tracking sales, and

service requests.

( Trained sales personnel on the operation of systems.

( Traveled to customer sites for "grand openings" of recreational systems.

( Assisted sales team with demonstration of systems.

( Performed demonstrations for Board of Directors and media.

EDUCATION:

University of Wisconsin

Bachelor of Science Degree

Major: Mass Communications

Seattle Central Community College

Sustainable Building Advisor - June, 2007

ORGANIZATIONAL MEMBERSHIPS:

Rotary International 2005 - Present

( Paul Harris Fellow

( Member of Board of Directors - 2007-2008

( Club Committee Chairperson - 2007-2008

( Fundraising committee member - 2006, 2007, 2008

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