Project Manager Quality Assurance
Resume:
TRAVIS D. HOWELL Sr.
North East, Maryland 21901
*************@*******.***
Profile
. Successful record as an analyst and manager; leading and implementing
large scale business initiatives.
. Established expertise in resourceful and innovative problem solving,
decision making, prioritization, and negotiation.
. Strategic thinker with considerable, cross-functional experience in
management, financial analysis, and client relations and development.
Experience
Lincoln Financial Group Philadelphia, Pa
July 2009 - Present
Employer Markets Information Technology
> Business Technical Analyst
Coordinate the development, testing and implementation of new products
and system enhancements
. Analyze department's regression test matrix, identify, design,
and automate regression testing through Quick Test Pro and
Quality Center.
. Query, compare, and validate data environment / table structure
for conversion of Retirement Services daily /monthly processing;
ensure data integrity.
UTEST Southborough, MA
January 2010 - Present
Freelance Quality Assurance Engineer
Provide expertise in executing Functional, Usability, and Load testing
for UTEST client applications.
. Dramatically increased skill set and knowledge in execution of
testing across a broad range of applications including:
desktop, web, mobile, and gaming.
. Provide Subject Matter Expertise and participate on UTEST
private releases for leaders of industry.
Honeywell Aerospace Lanham, Md
June 2008 - March 2009
Mission Integration and Operations, Space and Defense
> Operations, Deputy Manager Human Spaceflight
Management of the Space and Ground Network teams responsible for
satellite communications for the International Space Station and the NASA
Shuttle fleet.
. Led task order operations totaling $4.5 million annual budget
for Shuttle and ISS operations and additional $800k for
Electronic Space Test Laboratory.
. Managed team, both direct and matrix, of 40 + employees with
operations at Goddard Space flight center, Johnson Space Center,
Kennedy Space Center, Merritt Island, FL, Wallops, VA, White
Sands, NM, and Dryden, CA.
. Provided weekly and monthly reporting to NASA related to task
order directives.
. Responsible for Modifications to existing contract through
pricing new services, resource planning, travel forecast.
. Managed invoice, pricing, and work allocation for 8
Subcontractors resourced for Space and Ground network
deployment.
. Led Operational Readiness Review sessions and presentation to
the NASA Board for mission approval.
. Maintained forecasting of task order within 5% of budget.
Barclays Wilmington, De
December 2004 - June 2008
Performance Reengineering, PMO Group
> Manager, Sr. Project Manager
Responsible for project management of large scale strategic
initiatives in support of the Customer Support Department of Barclay's
Card Division.
3 Led the design, implementation, and architecture of an in-house Desktop
application supporting 150 Collection's representatives.
4 Reduced department FTE through Re-architecture and automation of the
department's payment program process.
5 Created and spearheaded the department's Change Management process
marrying changes submitted from the Financial, Strategic, and
Operation's divisions.
. Change Management manager for 30 + department initiatives during
each release cycle.
6 Responsible for identification, documentation, and providing solutions
for single points of failure found within the Technology project
lifecycle.
JP Morgan Chase (Formerly Bank One, First USA) Wilmington, DE
March 2003 - December 2004
Engineering and Technology, Project Office
> Credit Card Officer, Project Manager
Managed projects related to data migration and transformation of Bank
One's card processing platform.
. Led the identification and development effort surrounding the
data migration and transformation for the operational and
analytical data stores in Customer Support.
. Led 5 process owners and a team of 20 analyst in re-engineering
activity surrounding strategic model redesign, report
redevelopment, and identification and implementation of new
database infrastructure.
. Spearheaded completion and data map of over 400 reports and
analytical applications to new database platform.
. Drove contingency planning to support and eliminate single
points of failure.
Investors Bank and Trust Boston, MA
December 2001 - March 2003
Systems
> Project Manager / Senior Business Systems Analyst
Responsibilities within IBT included performing business systems
analysis, project management, and technical writing.
Led systems team in implementation of an in-house fund pricing
application aimed at integration of data feeds from Bloomberg
and Reuters
Analyzed user needs, constructed, and documented business and
technical requirements
Constructed and led disaster recovery plans for bank servers
coordinating the purchase of hardware to support data
replication.
Led a discovery team in identification of bankwide needs to
support a file delivery solution.
First USA, A Bank One Company Wilmington, DE
December 2000 - December 2001
Engineering and Technology
> Credit Card Officer, Sr. Business Analyst
Provided process analysis and business requirements analysis for
projects related to the technology and processes employed by the
Customer Support Division.
. Provided process and business requirements analysis in support
of process automation.
. Led system implementation efforts in a complex and dynamic 7-
site call center operation
. Assumed the business lead role interacting with internal system
development resources to communicate requirements, establish
delivery expectations, validate system design, test and
implement the delivery process.
. Implemented System Lifecycle Methodology for standardizing
project delivery.
. Formalized testing process supporting division deliverables.
Vanguard Group of Investment Companies Valley Forge, PA
May 1994 - December 2000
Individual Business Planning and Technology Integration
> Project Administrator (Business Planning and Technology Integration)
. Led analysis effort for development and migration of
corporate Interactive Voice Response initiatives
. Created business case and financials supporting integration
of Vanguard's Brokerage and Mutual Fund services via a
common platform
> Project Administrator (Retirement Services Business Technology)
. Acted as liaison between business clients becoming Subject
Matter expert for Retirement Plans, Variable Annuity Unit, and
Retirement Resource Center
. Created project plans; gathered, documented, and translated
business requirements obtained from management to assist systems
in design of deliverable
> Service Administrator (Individual Business Technology)
. Implemented and maintained technology solutions for the
Individual Investor Services Division
. Led department effort to transition automated phone system to
new IVR platform
Education
July 2005 -
University of Delaware
Candidate for Master Business Administration, Finance
GPA: 3.50
September 1989 - May 1993
Pennsylvania State University
Bachelor of Science in Economics
Application and Technology Management
. MS Office, VISIO, MS Project, Test Director (Quality Center),
Quick Test Pro, SQL, Use Case, Rational
. System Development Life Cycle (SDLC)
. Strong understanding of COBIT Control Framework
Contact this candidate