Sales Manager
Resume:
Robert P. Luzzi
Cranston, RI **921
*****@***.***
Career Profile: Management & Sales Background
Over 15 Years of Experience, with a Strong Background in Sales and
Management Qualifications. Track Record of Success in Increasing Sales
Volume Through Several Different Positions.
Skilled in Managing, Training, and Evaluating the Performance of Team
Members.
Results-driven management and sales professional with a documented record
of achievements within highly competitive markets, economies, and
industries. Successful in driving increased sales, introducing new
products, and building high level of customer referrals. Able to listen
intently to customers' issues and provide solutions; foster strong customer
trust and loyalty. A well-respected, motivated, and hard-working team
member who is usually considered to be one of the most valuable employees
in a company due to performance and efforts. B.S. degree.
Core Competencies:
Consultative Sales Business Development Employee Training &
Approach Lifecycle Mentoring
Solution Selling Customer Needs Staff Supervision &
Strategies Review/Analysis Evaluation
Market Territory Growth & Strategic Planning &
Penetration/Expansion Development Execution
Client/Account Escalated Problem Full Operations
Management Resolution Management
PROFESSIONAL EXPERIENCE
Mortgage Consultant, 1998-Present
Built distinguished record of achievement over 10+-year period within
several different environments.
OVERALL RESPONSIBILITIES:
Originate residential and commercial loans through both Internet and phone
interactions, managing all aspects of the loan processing lifecycle. Meet
with clients to analyze needs and create appropriate solutions. Determine
the most suitable financing options based on customers' credit, equity, and
income background. Establish and maintain relationships with various
individuals, including realtors, attorneys, banking representatives, and
other professionals involved in the origination and processing functions.
EMPLOYERS AND ACHIEVEMENTS:
Oak Tree Funding - East Greenwich, RI - 2008-Present
o Met position objectives in loan processing over 10-month period,
effectively overseeing the full cycle of the financing process from
originating to close.
Access Mortgage - Warwick, RI - 2003-2008
o Consistently earned #1 ranking among team of 12 loan officers. Served
as a "de facto" manager and consultant to the owner based on
performance and reliability; managed staff problems and production
levels.
Affordable Funding Mortgage Corporation - East Greenwich, RI - 2002-
2003
o Personally closed average of 50+% of monthly volume, with consistent
#1 rating among the top producing loan officers. Advanced to Team
Leader position based on performance.
Custom Home Loan - Warwick, RI - 2000-2002
o Progressed to become one of the top 2 loan producers among team of 7.
Advanced to Team Leader position based on performance.
Mortgage Select - Kingston, NY - 1999-2000
o Earned promotion to Team Leader after 5 months based on top production
levels. Generated leads and capturing business through Internet-based
process (Lending Tree).
Island Mortgage Network - Kingston, NY - 1998-1999
o Built relationships with realtors and attorneys to increase sales
volume; originated residential mortgages within a regional branch
office.
Dutchess County Mortgage Corporation - Kingston, NY - 1998
o Drove volume increase through several strategies, including
advertising, promotional, and relationship building activities with
realtors, attorneys, and other professionals within the area.
ADDITIONAL POSITIONS:
Assistant Manager, Sports Treasures - 2000 - Present
o Recognized as the #1 salesperson in the company (mall-based retail
store specializing in sports merchandise), maintaining constant
interaction with customers in a fast-paced environment. Function as an
Assistant Manager with key responsibility for the success of the
entire business (sales, costs, service).
Auto Sales Representative, Heritage Auto Mall
o Increased sales from 1-2 to 6-7 cars per month from beginning to end
of tenure, largely due to exceptional treatment of customers and their
needs.
Branch Manager, First National Bank of the Hudson Valley, Rhinebeck, NY
o Earned promotion within 18 months to Assistant Branch Manager of the
bank's largest branch after completing Management Trainee program.
o Subsequently promoted to Branch Manager in 2 years, supervising team
of 22 within the branch office. Improved bank deposit and loan
performance; strengthened customer service through emphasis on
teamwork and communications.
EDUCATION & TRAINING
Syracuse University - Syracuse, NY
Bachelor of Science in Public Relations, S.I. Newhouse School of Public
Communications
Bachelor of Arts in Spanish, College of Arts and Sciences
Alumni Representative, 1990-Present
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