Tarsha M. Jackson

**** ***** ****** ********, *.C. 29501 843-***-**** 843-***-**** cell

abmw35@r.postjobfree.com

Objective:

I am seeking a full-time position within your

organization that requires excellent interpersonal and

organizational skills that offers the opportunity for advancement.

I have over 12 year of professional high performance experienced

in mortgage specialist, auditing, customer service, training, and

assisting manger.

Experience

D & L Tax Service Florence, SC

January 2010 to May 2010

Tax Preparer

. Check data input or verify totals on forms prepared by others to

detect errors in arithmetic, data entry, and procedures or

overpaid, using adding machines or personal computers, and

complete entries on forms, following tax form instructions and

tax tables. Interview clients to obtain additional information

on taxable income.

. Prepare and assist in preparing simple to complex tax returns

for individuals or small businesses. Review financial records

such as income statements and documentation of expenditures in

order to determine forms needed to prepare tax returns. Use all

appropriate adjustments, deductions, and credits to keep

clients' taxes to a minimum. Calculate form preparation fees

according to return complexity and processing time required.

Consult tax law handbooks and bulletins in order to determine

procedures for preparation of atypical returns. Furnish

taxpayers with sufficient information and advice in order to

ensure correct tax forms.

First Reliance Bank Florence, SC

Mortgage /Loan Operation Assist. August 2006 to May 2008

. Contributed to company success by prompt and accurate delivery of

funding packages to the secondary market. In addition, I was

responsible for prompt resolution of any funding suspense to avoid re-

pricing.

. Requested final documents from the attorney's office and any

additional duties that were necessary to perform my job.

. Reviewed Secondary Market web site for funding suspense on daily base.

I contacted investor, loan officer, processor, closer officer, broker,

and attorney for additional information to resolve the funding

suspense.

. Sent payment to attorney's office for any mortgages that must be re-

recorded and title policy endorsements that needed to be completed.

. I have thoroughly knowledge of aspects loan processing.

Washington Mutual Florence, SC

Loan Servicing Analysis Specialist II 2003 to 2006

. Reviewed and audited Retail and Correspondent documents or images for

existence, completeness and accuracy ensuring compliance with specific

regulations.

. Inputted data daily for all documents review and approves for

subsequent processing.

. Reviewed metrics, generated error reports, and performing root cause

analysis to review resolution issues.

. Contacted external parties via telephone or written communication and

follows up as needed.

. Supervised employees' hour's work, daily production, and group

averages.

. Answered employee question related to departmental procedures.

. Promoted from previous job.

Washington Mutual Florence, SC

Loan Servicing Analysis Specialist I 1999 to 2003

. Reviewed Correspondent and Retail loans in detail for completeness and

compliance with applicable rules, regulations laws and standards.

. Reviewed all loan documentation for correctness through analysis:

obtained missing documents and inputted data into system.

. Analyze exception reports, took appropriate action to efficiently, and

accurately resolve issues.

. Contacted Correspondents/ Lender and internal departments to request

missing document and collateral packages via e-mail, fax, and

telephone.

. Cross-trained on auditor functions.

Fleet Florence, SC

Tax Specialist II 1998 to 1999

. Processed tax bills in a timely manner to avoid penalties.

. Worked reports from tapes to ensure proper disbursements were made

prior to delinquent dates.

. Requested checks to make payment on borrower's property taxes.

. Contacted tax office via e-mail, fax and telephone to inquire on

borrower's property taxes.

Fleet Florence, SC

Mortgage Loan Specialist I 1997 to 1998

. Coded and entered all tax information from compliance documents. I

loaded loan information onto DLS system.

. Assisted with the distribution of work flow.

. Assured knowledge of the processing function, incorporate new

procedures and changes into daily function.

Education:

Darlington High School Darlington, SC

High School Diploma 1996

Related activities and accomplishments are Honor Society, Explorer's

Program, and Upward Bound Program.

Florence-Darlington Technical College Florence, SC

Associate Degree in Criminal Justice 2003

3.0 GPA

Jackson Hewitt's Tax School Florence,SC

Tax Preparer Certificate 2009

Limestone College

Florence, SC

BA in Criminal Justice Minor Business Accounting

2010

Skills

Computer Operating Skills include: Microsoft Word, Excel, Access, and Power

Point, Internet, Alltel, Trans America, Fidelity Max Million Director, Link

5, Image Web, Color Trax, Synergy, and Jack Henry.

Reference:

Available on Request

Contact this candidate