Manager Engineer

Lisa A Sagendorph

*** ****** ***., ******, **** 45403

Phone 937-***-**** ~ ****.**********@*****.***

Cell~937-***-****

OBJECTIVE

Actively seeking an entry level position, as a Network Engineer,

NOC, IT Technician or similar Information Technology position,

in order to build upon my experience and develop and master the

skills and knowledge needed to be a success.

EDUCATION

Sinclair Community College, 3.311 GPA, Deans List, currently

continuing education for Associate of Science in Network

Engineering and CCNA certification to be completed by Spring

2010.

Walter E. Stebbins High School: Graduated in 1993, Diploma with

a 2-year state certification in Engineering and Design.

CERTIFICATES & AWARDS

* Network Engineering Associate certificate March 2010

* CCNA Exploration: Accessing the WAN March 2010

* CCNA Exploration: Routing Protocols and Concepts

January 2010

* CCNA Exploration: LAN Switching and Wireless

December 2009

* CCNA Exploration: Network Fundamentals

June 2009

* Delphi Moraine Employee Development Process for dedication,

confidence, commitment and consistency.

August 1997

* Forklift Certification

1997-2010

* Ohio State Certificate in Engineering Design (1516 hours of

instruction).1993

* Vocational Industrial Clubs of America Professional

Development Program

Trainee Degree

January 1992

Leader Degree

March 1992

Professional Degree

October 1992

* Recognition Award, valued service and dedication Hardee's

April 1994

* Certificate of Achievement Award, Hardee's

July 1993

COMPUTER SKILLS/KNOWLEDGE

* Software: MS Word, Excel, PowerPoint, FrontPage, Access, Visio,

Outlook, HTML, HTTP, FTP, Auto-Cad, OS systems: Windows 98, ME,

2000, XP and Vista, 7, Cisco WAN/LAN knowledge, Router and

Switch Protocols.

* Hardware: Complete custom builds with extensive knowledge of;

Motherboards, memory, CPU's, hard drives, fans, heat sinks,

video cards, sound cards, printers, scanners, external drives,

cabling and operating system installs/repairs.

WORK HISTORY

IT Intern, City of Fairborn March 2010-Current

Job functions: Helped Change Network over to a VLAN Network.

Repaired and supported users software and hardware. Changed IP

addresses, cabling, Installed software and hardware. Involved

with all aspects of Network and PC trouble shooting.

Job Setter, Delphi Harrison-GM 1997-2007

Jobs included: Fork lift operator, Job Setter, Quality Lead,

Production, and Offline Technician. Functions: Fed assembly and

machine lines with raw stock, changed tooling, basic

programming,. Minor repairs to keep lines/machines operational.

Quality/Tolerance checks, Radioed for support and reported to

management, made machine/tooling offsets to keep parts within

tolerance. Tracked down time, tested and repaired non conforming

parts, trained new team members. Confined space, hoist, safety

and forklift training.

Shift Manager, Taco Bell 1995- 2001

Hired as a part time manager transitioning to a full time, Shift

Manager, position. In charge of customer satisfaction, Quality

food and services and inventory control, cash handling, ran

shifts and backed both crew and management in all areas. Helped

in many area stores to retrain and staff new stores. Handled

deployment and scheduling. Steadily holding 2 Jobs throughout.

Shift Leader, Hardee's 1992- 1997

Promoted from crew to a management position. Handled customer

complaints and services, directed and deployed the team, handled

inventory, transfers, ordering and receiving, cash handling and

new crew training and orientation. Performed light maintenance

and received recognition awards for dedication and quality

service. Attended extensive management training classes and

seminars.

PERSONAL

. Leadership training program 2008

. Created Web Sites for small businesses

. Camp Counselor, Bliss Summit NY 1997-1998

. Coached soccer camps 1997

. Jr. Reserve Officer Training Corps (JrROTC) 3 years 1990-1993

. Soccer Club President, Sinclair Community College 1996-1998

. Drill team 1989-1993

. Varsity Track 2 years

. Vocational Industrial Clubs of America

. Varsity Soccer, Captain 4 years 1989-1993

. Skill Olympics in Engineering 1992-1993

. Girl Scout 8 years

REFERENCES

References furnished upon request

Contact this candidate