Manager Customer Service

Tim N. Thomure

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** ******* ***** * *******, GA 31519

912-***-**** v *********@*****.***

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Senior-level Manager with proven success in operations, manufacturing,

business development, budgeting, process improvements, inventory controls,

customer relations and building/leading high-performance teams.

GOAL-FOCUSED LEADER WHO CREATES/IMPLEMENTS GROWTH STRATEGIES AND SECURES

CORPORATE STABILITY.

1. Took division from 6 year, $6 million losing streak to $6 million

profit within 12 months.

2. Drove revenue from $12 million to $18 million within 15 months;

introduced new product lines.

DYNAMIC CATALYST WHO DELIVERS POSITIVE RESULTS AND PROVES TO BE ONE STEP

AHEAD OF THE COMPETITION.

1. Propelled annual sales to $9 million; doubled output for single

unit of large corporation.

2. Generated $8 million annual revenue; successfully launched startup

manufacturing facility.

3. Spearheaded 300% increase in production, generating $5 million

growth.

EFFECTIVE PROBLEM SOLVER ABLE TO IDENTIFY INEFFICIENCIES AND IMMEDIATELY

EXECUTE SOLID BUSINESS SOLUTIONS.

4. Reduced inventory costs $2.2 million in 8 months; put division on

track for just-in-time practices.

5. Initiated $1 million annual savings with design and launch of

innovative patented product.

6. Improved efficiency to 95% and quality 15%; executed enhanced

methods and procedures.

Bachelor of Science, Business Administration, University of

Tennessee, Knoxville, TN, 1976.

__________________Professional Experience_________________

AMERICAN BLANCHING CO, Fitzgerald, GA, 2008-present

Production Supervisor- Over-see formulation and production of peanut butter

product. Insure EPA regulations.

MARINE MANUFACTURING, Douglas, GA, 2007-2008

Lamination/Tooling Manager-Supervise glass work and build molds.

C & S BOATWORKS, LLC, Cambridge, MD, 2005-December 2006

Plant Manager - Mold & Plug building, vacuum bagging, spray & hand lay-up

using epoxy, Durakane & polyester resins

SWISHER MOWER, INC., Warrensburg, MO, 2002-2005

Fabrication Lead - Initiated improvements in parts and production flow.

TRACKER MARINE, Clinton, MO, 2000-2001

Manager-Operations

Directed up to 320 staff for manufacturing division of $1 billion industry

leader. Managed 6 supervisors in boat building; 10-20 boats per day at 15-

23 feet in size.

7. Saved $200K and improved efficiency from 65% to 95% by streamlining

operations and reducing overtime.

8. Implemented lean manufacturing

LASCO BATHWARE, Cordelle, GA/ Moapa, NV, 1996-2000

Manager/Supervisor-Operations

Controlled $10 million budget and led staff of 180 for division of largest

fiberglass manufacturer in U.S.

9. Saved $100K by implementing inventory controls and establishing in-

house services.

10. Reduced injury/accident rate by devising safety-conscious warehouse

practices.

SKEETER PRODUCTS/COLEMAN SPAS (divisions of Coleman Company), Kilgore, TX,

1993-1996 & 1984-1991

Manager-Warranty, Customer Service & Manufacturing Plant. Managed 4

supervisors with 60 workers and built up to 20 boats per day at 15 to 21

feet in size.

Managed $2 million budget and 60 staff for $6 million unit of $50 million

corporation.

11. Drove customer satisfaction rate from 80% to 98%+; independently

fielded 180+ calls a day.

12. Maintained $1.5 million warranty approval limit. Reported directly

to VP of Marketing.

13. Generated $100K+ savings; installed enhanced safety feature to

final product.

14. Provided service and assistance to clients in all 50 states as well

as Japan, Mexico and Canada.

15. Earned rapid promotions from supervisor to plant manager based on

outstanding performance

PERMIAN FIBERGLASS, Midland, TX, 1991-1993

Manager-Manufacturing Plant

Supervised staff of 30 for $50 million fiberglass tank manufacturer.

16. Initiated $6 million revenue growth; opened new production lines

and increased product offering.

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