Professional Summary

An accomplished, dynamic professional with demonstrated ability to identify

business challenges and opportunities, developing promotional ideas and

customer focus to increase market share, and analyze and react to market

data. Trained at the graduate level in both scientific research and

business administration. Skilled at presentations to all audiences from

consumers to C-level executives. Excellent customer service and public

relations skills.

Professional Experience

2009 to 2010 Jordan Automotive Group, Mishawaka, IN

ACCOUNT EXECUTIVE - TOYOTA/SCION

2006 to 2009 Health Insurance Agent (self-employed) Granger, IN

EMPLOYEE BENEFITS CONSULTANT

1985 to 2005 Berlex Laboratories, Inc Wayne, NJ

SENIOR PROFESSIONAL SALES CONSULTANT

1983 to 1985 Miles Laboratories, Inc - Ames Division, South Bend, IN

DEVELOPMENT SCIENTIST/MANUFACTURING CHEMIST

1981 to 1983 Beckman Instruments, Inc Brea, CA

APPPLICATIONS CHEMIST

1981 to 1982 California State University, Fullerton, CA

LECTURER IN IMMUNOLOGY (TEACHING ASSISTANT)

1980 to 1981 Veterinary reference Laboratory, Anaheim, CA

CLINICAL IMMUNOLOGIST

1978 to 1980 Massachusetts General Hospital, Boston, MA

CLINICAL IMMUNOLOGY TECHNICIAN

1977 to 1978 Tufts University School of Medicine, Boston, MA

CANCER PHENOTYPE PROGRAM RESEARCH TECHNICIAN

1977 to 1978 U.S.V.A. Medical Center, Boston, MA

RESEARCH TECHNICIAN (VOLUNTEER)

Education

Indian Wesleyan University, Marion, IN

Masters in Business Administration

California State University, Fullerton

Completed 35 graduate units in Immunology and Biochemistry

Boston College, Chestnut Hill, MA

Bachelor of Science in Biology (Chemistry emphasis)

Extensive professional training in the areas of cardiology, relationship

building, leadership, district management, health insurance, sales,,

neurology, oncology, laboratory medicine, coagulation, female health care

and osteoporosis, Certified as Berlex Certified Medical Specialist (BCMS)

in Therapeutics. (Master's level certification) Completed two management

training programs at Berlex Laboratories and The Hay Group.

Business and Marketing Accomplishments

. Began business as an independent contractor, marketing and selling

complete employee benefit solutions to the business marketplace;

focusing on health and supplemental insurance in small to mid-size

companies

. Devised and delivered detailed curriculum to teach sales consultants

how to use purchased sales data to enhance and expand sales through

better targeting and follow-through. (CITE award)

. Created computer based business plan template used for long- and short-

term goal implementation, strategic and tactical planning; adopted for

use throughout North Central Business Area (CITE nomination)

. Developed and implemented a therapy support seminar series for

injectable biotech-derived product. Program was used throughout the

North Central Business Area (BRAVO award/CITE nomination)

. Conceived, organized, marketed and executed a novel Direct-to-Consumer

educational teleconference series, consisting of monthly phone-in live

seminars (MSINFO 2000) featuring specialist physicians and

motivational speakers; used successfully across the entire nation.

(CITE award)

. Designed and applied computer based solutions to budget management and

ROI of educational and Phase IV research activities as well as

resource allocation. Used business area wide (BRAVO award)

Training Activities

. As district trainer, prepared new hires for corporate sales training

(basic product knowledge and sales skills) My trainees received

"exceeded expectations" rating 95% of the time (CITE nomination)

. Developed sales training and application tools for three therapeutic

agents; adopted by corporate sales training for national Level 2

training (BRAVO awards/CITE nomination)

. Conducted numerous sales training, sales force automation, product

knowledge, sales skills and computer seminars to management, peers and

consumers, both locally and business area wide. (BRAVO awards/CITE

nomination)

Sales Achievements

. Began new business in 2006 - ran successfully until 2009

. Achieved 5%, 13% and 1500% increases in promoted products in 2005

. Finished at 104% and 88% of quotas for promoted products in first year

in new territory (2004) (Ranked 2nd and 3rd in district respectively)

. Quota attained in all promoted products from 1995 to 2003

. Maintained at least 100% of quota of neurology product for 5 years

despite introduction of three new competitors

. Increased market share of neurology product from 15% to 24% in 2003 -

achieving top ten status in the nation for market share growth

. Led the district in market share growth for both new and total

cardiovascular prescriptions in the highest area quota in1998

. Surpassed national cardiovascular market share growth by almost 2 full

percentage points (1998)

. Responsible for over 30% of all customer contacts and cardiology

product sales for entire 7 person district

. One of only two district sales consultants over quota on both promoted

products

. Assigned new territory and returned over 100% of quota in all promoted

products

. One of only four sales consultants in district over quota on both

promoted products

. Ranked second in district sales for cardiovascular product, third for

cold/allergy product line

. One of only 37 sales representatives recognized nationally for

surpassing major competitor's market share with newly launched oral

contraceptive

. One of only 22 sales representatives recognized nationally for

exceeding annual quota by June

Awards

. Chosen as District Sales Consultant of the Year

. Nominated seven times for "creativity, initiative, teamwork and

employee development (CITE) awards; received 3 CITE awards

. Received 18 BRAVO awards and 26 THANK YOU awards

. Finished fourth or above in four regional contests in a two year

period

New Product Launch Experience

. Involved (as territory representative and district trainer) in

successful launches of seven new pharmaceutical products in the

following therapeutic categories:

o Cardiology, anticoagulant, oncology, oral contraceptive,

osteoporosis and HRT

Special Assignments

. Completed two management training and evaluation programs (internal

and external (The Hay Group)) and evaluated as "ready now"

. Served as interim District Manager to manage and lead district team to

ensure continuity and results while position was vacant (CITE award)

. Selected to serve as interim Sales Communication Manager (trial

position in corporation - term of three months)

. Selected to participate in local, state, national and international

convention coverage; selected conferences included:

o ACC (Cardiology - Atlanta)

o NASPE (Cardiac Electrophysiology - Seattle)

o NASPE (Cardiac Electrophysiology - San Diego)

o AAN (Neurology - Honolulu)

o Multiple Sclerosis Consortium (Neurology - Nova Scotia)

o AANN (Neurology - Chicago)

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