Customer Service Representative

Gregory S. Sharpe

*** ********** *****, **********, ** 28697 Home 336-***-**** CELL

276-***-**** ***********@*******.***

Summary Experienced Purchasing Agent with outstanding organizational,

communication, and leadership skills. Background in purchasing,

customer service, JIT-Just in Time Inventory Control, negotiating

contracts and cost analysis.

Experience Purchasing Agent

November 2008 to Present {Nautilus Fitness} {Independence, VA}

Responsible for all material and service needs for the Cardio and

Stairmaster division.

Managed material inventory using the Macola MRP System.

Sourced and negotiated pricing for all of the parts used in the

manufacture of all of the Cardio products including establishing

blanket purchase order agreements and bulk pricing agreements.

Interacted with all departments including production, engineering,

inventory control, and the finance department.

Worked closely with production planning and the controller to

ensure all financial goals were met.

Provided assistance to project engineering on a daily basis.

Reduced inventory on a daily basis while meeting the objectives of

the production department daily.

Purchasing Agent

January 1994 to November 2008 {American Mirror} {Galax, VA}

Successfully negotiated all contracts and pricing for all

purchases.

Completed and analyzed inventory control on a monthly basis.

Implemented very effective material management in all daily

activities.

Organized and implemented JIT in all purchases in order to keep

minimal inventory on a daily basis.

Identified opportunities on a routine basis to effectively meet a

budget each month.

Customer Service Representative

January 1993 to December 1993 {Webb Furniture}, {Galax, VA}

Provided exceptional customer support for clients.

Dealt with and solved all quality and service issues on a daily

basis.

Coordinated all day to day issues to best meet each customers

needs.

Assistant Manager

October 1989 to December 1992 {McDonald's Inc.} {Galax,VA}

Successfully supervised all operations on a daily basis.

Identified ways to maximize yields of all products.

Oversaw and managed a crew of 10 to 15 employees per shift.

Education Wytheville Community College, {Wytheville VA}

1988 to 1990

Associate in Business Administration

Radford University {Radford VA}

1990 to 1992

Bachelor of Science in Business Administration

Concentration in Marketing

Computer Skills Excel, Word, Works, Solid-works, Wordperfect, Macola MRP System,

and Man-Man.

Interests I enjoy the challenge of getting the best price for each product I

purchase.

References References are available on request.

Contact this candidate